Asteroom has been amazing to work with Asteroom has been amazing to work with. I use them for all my tours, the Floorplans and the walk-through from the tours are always spot on for all my needs. The turn around on the reports are super quick and reliable as well.

Love it!! Originally I was looking for 360 tour alternative and I came across Asteroom, I bought the 1st generation kit and the result is good since the 1st tour, the actual 360 tour is great, plus the floorplan and dollhouse options are really nice as well. I have been using it since 2021 and many more 360 tours later, I still love it.

Fast and easy! The ASTEROOM team makes the data collection process quick and easy for their data collectors with a quick turnaround time for onsite approval of the task. Also, making desktop appraisals has helped to speed up the process of cactually getting an appraisal done because they can do more in one day without having to go to each property individually. Great resource to use and have in my toolbelt!

Deceptive Claims I signed up to be a scanner with Asteroom. The representative and their marketing ad stated that each assignment would pay no less than $75. I have the original advertisement just in case the information is changed. However, when I started receiving assignments, many of them actually start at $60. I also have the original email related to this. Also, I was told that assignments would be delivered to my email. But they never told me that I would be competing with other scanners for the same assignments. While I'm sure Asteroom is a good company, there was a lot of misrepresentation and deceptive marketing that has made me lose some respect for them.

Good company good customer service First, let me start off by saying they have fantastic customer service. I had questions when I was initially setting up the system and they walked me through it within a couple minutes I was up and running. Second, This device is genius. I flip houses and the quality and pictures that we now get in line for med from the before and after our fantastic for our marketing. Third, actually had an issue with the device not working and they immediately sent out a replacement. They have been fantastic and not just the product itself but also in how they handle any issues that arose. A+ buy with confidence.