Terrible Service After you spend time setting up your tour, they butcher the entire thing and ask you to accept it. I complained about how they changed my room entrances and the camera is facing a wall. I then fixed it myself and the next day they had put the first view to each room as facing a wall or corner. So stupid!

On time with my emails On time with my emails, reminding me things to do. They answer the phone fast and if I have any questions, they're answered. You can tell they either have been trained good or have the experience to understand my issue

Love it!! Originally I was looking for 360 tour alternative and I came across Asteroom, I bought the 1st generation kit and the result is good since the 1st tour, the actual 360 tour is great, plus the floorplan and dollhouse options are really nice as well. I have been using it since 2021 and many more 360 tours later, I still love it.

Unexpectedly Good Tech Support Emma helped me figure out that the pano photos I took were hiding in an album. She walked me through the process of getting them into a project and explained strategies and options for processing. I was surprised to get such quick help, and that Emma was so patient with my un-tech-savvy ways. Bravo!

This has been a very smooth and more… This has been a very smooth and more importantly, transparent experience.