Unexpectedly Good Tech Support Emma helped me figure out that the pano photos I took were hiding in an album. She walked me through the process of getting them into a project and explained strategies and options for processing. I was surprised to get such quick help, and that Emma was so patient with my un-tech-savvy ways. Bravo!

I really like working with Asteroom I really like working with Asteroom. Not only are they very friendly and nice, they give really clear and concise guidelines in what they want from me. The software that I use to produce the 3D tours and desk appraisals works really well, is very complete, and makes my work much easier - plus, I haven't encountered any bugs. [Added: I wanted to add that I started shooting virtual tours before Asteroom expanded into desk appraisal, shooting real estate with a number of different realtor agents. At that time, I was using a Ricoh Z1, which I initially continued to use as they expanded their business model. At one point, I decided to try using my iPhone with their fisheye lens and Bluetooth rotator. I was amazed that the quality of the shots I was getting with that combo was both equal to my Z1, but waaayyyy easier and faster than the Z1 > Lightroom > Asteroom web page. The other point I wanted to make is that there is sometimes a lag between the shoot and getting paid, but it's always faster than getting paid by the agent. I may get paid slightly less than I do with an agent, but the lower hassle and faster turnaround makes it all worthwhile.] So all in all, I would rather work with Asteroom than with any other similar service.

This has been a very smooth and more… This has been a very smooth and more importantly, transparent experience.

Terrible Service After you spend time setting up your tour, they butcher the entire thing and ask you to accept it. I complained about how they changed my room entrances and the camera is facing a wall. I then fixed it myself and the next day they had put the first view to each room as facing a wall or corner. So stupid!

Asteroom has been amazing to work with Asteroom has been amazing to work with. I use them for all my tours, the Floorplans and the walk-through from the tours are always spot on for all my needs. The turn around on the reports are super quick and reliable as well.