Terrible Service After you spend time setting up your tour, they butcher the entire thing and ask you to accept it. I complained about how they changed my room entrances and the camera is facing a wall. I then fixed it myself and the next day they had put the first view to each room as facing a wall or corner. So stupid!

Great Communication! Communication was and has always been great with Asteroom staff! Made this task very easy to complete!

Great product & customer service Great product & customer service. It’s easy to use & it is very helpful to showcase your properties during these times. I highly recommend Asteroom to anyone in the business of real estate!

I really like working with Asteroom I really like working with Asteroom. Not only are they very friendly and nice, they give really clear and concise guidelines in what they want from me. The software that I use to produce the 3D tours and desk appraisals works really well, is very complete, and makes my work much easier - plus, I haven't encountered any bugs. [Added: I wanted to add that I started shooting virtual tours before Asteroom expanded into desk appraisal, shooting real estate with a number of different realtor agents. At that time, I was using a Ricoh Z1, which I initially continued to use as they expanded their business model. At one point, I decided to try using my iPhone with their fisheye lens and Bluetooth rotator. I was amazed that the quality of the shots I was getting with that combo was both equal to my Z1, but waaayyyy easier and faster than the Z1 > Lightroom > Asteroom web page. The other point I wanted to make is that there is sometimes a lag between the shoot and getting paid, but it's always faster than getting paid by the agent. I may get paid slightly less than I do with an agent, but the lower hassle and faster turnaround makes it all worthwhile.] So all in all, I would rather work with Asteroom than with any other similar service.

Fast and easy! The ASTEROOM team makes the data collection process quick and easy for their data collectors with a quick turnaround time for onsite approval of the task. Also, making desktop appraisals has helped to speed up the process of cactually getting an appraisal done because they can do more in one day without having to go to each property individually. Great resource to use and have in my toolbelt!