On time with my emails On time with my emails, reminding me things to do. They answer the phone fast and if I have any questions, they're answered. You can tell they either have been trained good or have the experience to understand my issue

Terrible Service After you spend time setting up your tour, they butcher the entire thing and ask you to accept it. I complained about how they changed my room entrances and the camera is facing a wall. I then fixed it myself and the next day they had put the first view to each room as facing a wall or corner. So stupid!

Great Communication! Communication was and has always been great with Asteroom staff! Made this task very easy to complete!

Deceptive Claims I signed up to be a scanner with Asteroom. The representative and their marketing ad stated that each assignment would pay no less than $75. I have the original advertisement just in case the information is changed. However, when I started receiving assignments, many of them actually start at $60. I also have the original email related to this. Also, I was told that assignments would be delivered to my email. But they never told me that I would be competing with other scanners for the same assignments. While I'm sure Asteroom is a good company, there was a lot of misrepresentation and deceptive marketing that has made me lose some respect for them.

Unexpectedly Good Tech Support Emma helped me figure out that the pano photos I took were hiding in an album. She walked me through the process of getting them into a project and explained strategies and options for processing. I was surprised to get such quick help, and that Emma was so patient with my un-tech-savvy ways. Bravo!