This has been a very smooth and more… This has been a very smooth and more importantly, transparent experience.

Good company good customer service First, let me start off by saying they have fantastic customer service. I had questions when I was initially setting up the system and they walked me through it within a couple minutes I was up and running. Second, This device is genius. I flip houses and the quality and pictures that we now get in line for med from the before and after our fantastic for our marketing. Third, actually had an issue with the device not working and they immediately sent out a replacement. They have been fantastic and not just the product itself but also in how they handle any issues that arose. A+ buy with confidence.

For those photographers or real estate… For those photographers or real estate agents looking for an economical alternative to Matterport, Asteroom isn't just more affordable its reliable. I've down two 360 tours in the last two weeks, one using a Ricoh Theta SC 2 and another using my Samsung Galaxy 10+ with the Asteroom Rotator. Setup on property was quick and easy. Set up tripod, hit the record button and let Asteroom do its thing. Processing the image? Simple, download the images onto your computer and upload them to Asteroom to stitch together your tours. Customize your tour with music or branding as needed. The share links are right there and you can have your tour live with this easy to use work flow. If you need to do 360 tours of property, you need to give Asteroom a look.

On time with my emails On time with my emails, reminding me things to do. They answer the phone fast and if I have any questions, they're answered. You can tell they either have been trained good or have the experience to understand my issue

I really like working with Asteroom I really like working with Asteroom. Not only are they very friendly and nice, they give really clear and concise guidelines in what they want from me. The software that I use to produce the 3D tours and desk appraisals works really well, is very complete, and makes my work much easier - plus, I haven't encountered any bugs. [Added: I wanted to add that I started shooting virtual tours before Asteroom expanded into desk appraisal, shooting real estate with a number of different realtor agents. At that time, I was using a Ricoh Z1, which I initially continued to use as they expanded their business model. At one point, I decided to try using my iPhone with their fisheye lens and Bluetooth rotator. I was amazed that the quality of the shots I was getting with that combo was both equal to my Z1, but waaayyyy easier and faster than the Z1 > Lightroom > Asteroom web page. The other point I wanted to make is that there is sometimes a lag between the shoot and getting paid, but it's always faster than getting paid by the agent. I may get paid slightly less than I do with an agent, but the lower hassle and faster turnaround makes it all worthwhile.] So all in all, I would rather work with Asteroom than with any other similar service.