This has been a very smooth and more… This has been a very smooth and more importantly, transparent experience.

Asteroom has been amazing to work with Asteroom has been amazing to work with. I use them for all my tours, the Floorplans and the walk-through from the tours are always spot on for all my needs. The turn around on the reports are super quick and reliable as well.

Terrible Service After you spend time setting up your tour, they butcher the entire thing and ask you to accept it. I complained about how they changed my room entrances and the camera is facing a wall. I then fixed it myself and the next day they had put the first view to each room as facing a wall or corner. So stupid!

Deceptive Claims I signed up to be a scanner with Asteroom. The representative and their marketing ad stated that each assignment would pay no less than $75. I have the original advertisement just in case the information is changed. However, when I started receiving assignments, many of them actually start at $60. I also have the original email related to this. Also, I was told that assignments would be delivered to my email. But they never told me that I would be competing with other scanners for the same assignments. While I'm sure Asteroom is a good company, there was a lot of misrepresentation and deceptive marketing that has made me lose some respect for them.

On time with my emails On time with my emails, reminding me things to do. They answer the phone fast and if I have any questions, they're answered. You can tell they either have been trained good or have the experience to understand my issue