On time with my emails On time with my emails, reminding me things to do. They answer the phone fast and if I have any questions, they're answered. You can tell they either have been trained good or have the experience to understand my issue

Everyone at Asteroom is wonderful to… Everyone at Asteroom is wonderful to work with!!

Unexpectedly Good Tech Support Emma helped me figure out that the pano photos I took were hiding in an album. She walked me through the process of getting them into a project and explained strategies and options for processing. I was surprised to get such quick help, and that Emma was so patient with my un-tech-savvy ways. Bravo!

Terrible Service After you spend time setting up your tour, they butcher the entire thing and ask you to accept it. I complained about how they changed my room entrances and the camera is facing a wall. I then fixed it myself and the next day they had put the first view to each room as facing a wall or corner. So stupid!

Good company good customer service First, let me start off by saying they have fantastic customer service. I had questions when I was initially setting up the system and they walked me through it within a couple minutes I was up and running. Second, This device is genius. I flip houses and the quality and pictures that we now get in line for med from the before and after our fantastic for our marketing. Third, actually had an issue with the device not working and they immediately sent out a replacement. They have been fantastic and not just the product itself but also in how they handle any issues that arose. A+ buy with confidence.