On time with my emails On time with my emails, reminding me things to do. They answer the phone fast and if I have any questions, they're answered. You can tell they either have been trained good or have the experience to understand my issue

A GREAT TOOL for Realtors! A GREAT TOOL for Realtors!! I have been using Asteroom for my 3D tours. They get the tours back quickly!! You have more control of your time lines for posting 3D tour as you are not waiting for photographer to have an opening. The system is affordable to purchase and host 3D tours! I look forward to using Asteroom for years!

Unexpectedly Good Tech Support Emma helped me figure out that the pano photos I took were hiding in an album. She walked me through the process of getting them into a project and explained strategies and options for processing. I was surprised to get such quick help, and that Emma was so patient with my un-tech-savvy ways. Bravo!

If you can take a picture with your phone..… If you can take a picture with your phone and send it to a friend....you can use this system! Yes, it is that easy! ....the only additional thing you need to know how to do is how to set up your tripod! I can't imagine how they could have made this any easier! Actually, I can....because they did...they will create your hotspots and link everything together if you get the dollhouse!! The results were great and the 3D Dollhouse was awesome! The equipment is very inexpensive as well as the monthly plans. They also provide data reporting which is very useful. Extremely happy with this purchase and the services!

I really like working with Asteroom I really like working with Asteroom. Not only are they very friendly and nice, they give really clear and concise guidelines in what they want from me. The software that I use to produce the 3D tours and desk appraisals works really well, is very complete, and makes my work much easier - plus, I haven't encountered any bugs. [Added: I wanted to add that I started shooting virtual tours before Asteroom expanded into desk appraisal, shooting real estate with a number of different realtor agents. At that time, I was using a Ricoh Z1, which I initially continued to use as they expanded their business model. At one point, I decided to try using my iPhone with their fisheye lens and Bluetooth rotator. I was amazed that the quality of the shots I was getting with that combo was both equal to my Z1, but waaayyyy easier and faster than the Z1 > Lightroom > Asteroom web page. The other point I wanted to make is that there is sometimes a lag between the shoot and getting paid, but it's always faster than getting paid by the agent. I may get paid slightly less than I do with an agent, but the lower hassle and faster turnaround makes it all worthwhile.] So all in all, I would rather work with Asteroom than with any other similar service.