Michael Garner
GBExcellent customer service Wow! Your tech Malcom is absolutely amazing. I consider myself tech savvy but could not get my TV to connect to the RV park's wifi. He was extremely patient and helpful. Even called me back when my cell reception went south during our call. Kudos to Tengointernet for hiring amazing support people like Malcom. He deserves more than a 10 so I'm giving him a 20! Thank you again Malcom!
Jessi
GBTroubleshoot Success Timely wait time and effective trouble shooting.
Heather Freimund
GBGreat IT support For reasons unknown to me my WiFi connection was interrupted and I was unable to reconnect. The staff member I spoke to was knowledgeable, professional but yet friendly. In a matter of minutes, he was able to walk me through a process (with explanation) that reconnected me AND in the event it happens again… I can fix it independently. IT issues would be minimized in their levels of frustration with more staff like the one I dealt with today, thank you.
Russell Allison
GBGreat customer service Great customer service. I had a simple question and was told how to take care of my problem in a quick and caring manner.
Anna Adams
GB10/10 russell was very helpful and got my wi-fi set up over the phone effortlessly! thank you :)