Heather Freimund
GBGreat IT support For reasons unknown to me my WiFi connection was interrupted and I was unable to reconnect. The staff member I spoke to was knowledgeable, professional but yet friendly. In a matter of minutes, he was able to walk me through a process (with explanation) that reconnected me AND in the event it happens again… I can fix it independently. IT issues would be minimized in their levels of frustration with more staff like the one I dealt with today, thank you.
Jessi
GBTroubleshoot Success Timely wait time and effective trouble shooting.
L Bo
CAOverall decent network service This is probably more of a 4.5 star review, since we had occasional network issues, but overall we are satisfied. We will be using your services next year.(we are snowbirds)
Pam Morris
GBExcellent service and response! We couldn’t get the TV to connect to WIFI. The service specialist that helped us was so patient and helpful. He didn’t get frustrated with my lack of knowledge at all and worked with me until we got everything set up. Just in time for my husband to watch The Masters!
Michael Garner
GBExcellent customer service Wow! Your tech Malcom is absolutely amazing. I consider myself tech savvy but could not get my TV to connect to the RV park's wifi. He was extremely patient and helpful. Even called me back when my cell reception went south during our call. Kudos to Tengointernet for hiring amazing support people like Malcom. He deserves more than a 10 so I'm giving him a 20! Thank you again Malcom!