Today I woke up with no internet again Today I woke up with no internet again. I'm with Tengo now for 22 days and in those 22 days I've phoned Tengo more than 10 times. The service person solved the problem adequately but Tengo itself is the problem. I should have uninterrupted "premium" service for what I pay monthly. Again, the agent was great but the company is not till now.

Not user friendly at all Not user friendly at all. We are trying to connect a firestick at a campground. Customer service was useless. Never could get connected. I guess if a company makes it so difficult to use, they're going to keep the bad guys out too

I wish I could remember the gentleman‘s… I wish I could remember the gentleman‘s name that helped us. Being a full-time RVer we always find ourselves having to speak to some type of service agents. The interaction we had with this rep was absolutely unbelievable. Polite, courteous, informative, and did not stop working with us and talking to us until our problem was resolved, which took less than five minutes. I can’t say enough about the service we received.

the customer support we received was…Superior the customer support we received was superior ! the guy was so patient with me. I'm not very tech savvy and he made the experience so good! The best service ever!!!

Technician I spoke to was patient and Informative Technician I spoke to was patient and informative. Answered all my questions. Was patient when I had trouble hearing him. 4 stars is due to disappointment with the service being provided by our RV park, not his service.