Great customer service Great customer service. I had a simple question and was told how to take care of my problem in a quick and caring manner.

I wish I could remember the gentleman‘s… I wish I could remember the gentleman‘s name that helped us. Being a full-time RVer we always find ourselves having to speak to some type of service agents. The interaction we had with this rep was absolutely unbelievable. Polite, courteous, informative, and did not stop working with us and talking to us until our problem was resolved, which took less than five minutes. I can’t say enough about the service we received.

I spoke with Sandra in tengointernet… I spoke with Sandra in tengointernet support. She was very knowledgeable and very eager to help me with my issue. My problem was solved and she also helped me get my fire tv up and running on tengointernet. Excellent service. Thank you Sandra.

The “Self-Checkout” Line The customer service representative did very little to provide assistance. Luckily, I am somewhat familiar with technology. Otherwise, we would have been unsuccessful at connecting our Smart TVs. This system is antiquated and ridiculous. I have traveled all up and down the coast and have never had to go through this unnecessary process to watch TV!

Today I woke up with no internet again Today I woke up with no internet again. I'm with Tengo now for 22 days and in those 22 days I've phoned Tengo more than 10 times. The service person solved the problem adequately but Tengo itself is the problem. I should have uninterrupted "premium" service for what I pay monthly. Again, the agent was great but the company is not till now.