The “Self-Checkout” Line The customer service representative did very little to provide assistance. Luckily, I am somewhat familiar with technology. Otherwise, we would have been unsuccessful at connecting our Smart TVs. This system is antiquated and ridiculous. I have traveled all up and down the coast and have never had to go through this unnecessary process to watch TV!

the customer support we received was…Superior the customer support we received was superior ! the guy was so patient with me. I'm not very tech savvy and he made the experience so good! The best service ever!!!

I was so thrilled… I was so thrilled with the customer support and service I received!! I think the man who helped me was Charlie (?) I called yesterday and he was the most patient kind individual and really knew his trade. Thank you so much for being the kind of company you are that answers the call promptly and staffs with people like the man who resolved my issue!

Excellent Service I called the number provided, and was connected with Malcom who was incredibly patient, and helpful. It took a bit to rectify the issue, but he was able to sort it out, and I’m now connected. Thanks so much! I appreciate it!

Great IT support For reasons unknown to me my WiFi connection was interrupted and I was unable to reconnect. The staff member I spoke to was knowledgeable, professional but yet friendly. In a matter of minutes, he was able to walk me through a process (with explanation) that reconnected me AND in the event it happens again… I can fix it independently. IT issues would be minimized in their levels of frustration with more staff like the one I dealt with today, thank you.