Daniela
PTWe're Front's NUMBER 1 FANS - amazing platform Front has changed the way we communicate with customers and collaborate with team members. Our company is a huge fan of their platform. It's easy to work with, intuitive, and extremely powerful. If you work with customer support or client relations, Front will be your best friend. 😍 And if you're dealing with overwhelming inboxes, Front will help you efficiently tackle emails and organize your work! And if you ever need help with anything, their customer support is one of the fastest most efficient teams we have ever encountered! They really listen to customers and are constantly improving the product to match their clients' needs. If you're wondering if you should get Front. Do it. You won't regret it!
Happy User
GBOverall Front has been a key ingredient… Overall Front has been a key ingredient to my teams effective communication around email. I'm still waiting/hoping for more options and features around sequences as that's a feature we use often. I don't think sequences have had much attention from product over the 4+ years I've used Front. Keep up the great work!
Brian
GBAs a developer working with Front As a developer working with Front, the tool has been extremely useful and Front provides a lot of power tools in their API and in their Plugin. It's not perfect by any means, but Front is a pretty good product with great potential. Our team uses Front as means to send and receive emails; the ability to tag users and have conversations outside of the email conversation is pretty neat. They should really open source their Typescript Types so developers can use them in their plugin. It'd be even nicer if they open sourced their Plugin SDK.
Nath Aston
COGreedy company as other have mentioned Greedy company as other have mentioned. We cancelled the service after 1 week of usage and removed all our users, the following month we were still charged $86. We have filed a dispute with our bank. Aside from that the software works, but you're prompted to upgrade to 'Enterprise' to access even some basic features. Poor customer support, and willing to charge you for nothing.
Liz
GBConversation mode makes us :( Overall we've had a great experience with Front. It has helped us streamline our process. The only issue we've really seen is with group emails, when we send out emails to a large amount of users it forces it into "conversation" mode which means all emails are aggregated into one thread. So it makes it difficult to follow the separate conversations. For reference- we send emails to large amounts of users on BCC. So it's one email to a bunch of individual people who will individually respond.