Front

1455 Market Street, 94103, San Francisco, United States
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4.25
Based on 20 Reviews

5

60.00%

4

25.00%

3

5.00%

2

0.00%

1

10.00%
About Front

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/

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Oscar Garcia
GB

I couldn't be happier I couldn't be happier with their service. The platform itself is incredibly user-friendly and efficient, making it a breeze to manage my mail. Whether it's sorting, forwarding, or organizing, this platform has simplified my life in so many ways. They have an exceptional customer service too.

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John
GB

Front is an excellent tool for working… Front is an excellent tool for working with email in a team. Really easy to share messages between team members and collaborate on replies or actions. Integrations, such as with Linear, make triaging feedback etc much easier. Can't recommend Front enough.

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A Sennik
UA

The best ticketing software out there Front is the best ticketing software out there. Period. I used ZenDesk and GrooveHQ before, but Front is just different: - Much more intuitive - Much more user-friendly - Great team collaboration features - Greet analytics - Great integrations - Fast, slick, efficient I even moved my personal Gmail inbox to Front because it's much easier to manage emails this way.

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Liz
GB

Conversation mode makes us :( Overall we've had a great experience with Front. It has helped us streamline our process. The only issue we've really seen is with group emails, when we send out emails to a large amount of users it forces it into "conversation" mode which means all emails are aggregated into one thread. So it makes it difficult to follow the separate conversations. For reference- we send emails to large amounts of users on BCC. So it's one email to a bunch of individual people who will individually respond.

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Dru
GB

Time Saver of the Ages Can't believe I didn't know about this platform sooner. I've worked in several industries where you deal with high volumes of calls and this is the best program I've ever used. Doesn't matter if you have more experience with Outlook or Gmail, this is the best of both worlds and on steroids.

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