Dru
GBTime Saver of the Ages Can't believe I didn't know about this platform sooner. I've worked in several industries where you deal with high volumes of calls and this is the best program I've ever used. Doesn't matter if you have more experience with Outlook or Gmail, this is the best of both worlds and on steroids.
Blake
GBAn essential tool for our company. Our company runs on Front. Every team member at our company has a Front login, which helps to keep everyone on the same page. As a fully remote company, with teammates based in several different time zones, I couldn’t imagine trying to run our operation with everyone using Gmail or Outlook. Collaborative email is the future, and Front is far and away the best option.
Kelly
GBExcellent for Team Inboxes We've been using Front for years for our shared customer support email inboxes. Something like zendesk is way too much unused structure for our small team, and our customers just want to communicate via emails, not support tickets. Front keeps us sane and keeps our customer support emails organized in our team. Thanks Front!
Hillary
GBI'm and Account Executive and a Front Fanatic Front makes it super easy for me to communicate internally with my team and externally with my customers. The interface is easy to use, and I love the ability to start a chat thread on the side of an email with other team members who need to be involved. There's less clutter filling up our inboxes and we can all stay on the same page. I also appreciate the calendar tool where I can quickly send customers a link to book a meeting, the integration with Salesforce to show me where my customers are in their lifecycle, and the snooze feature helps me stay on top of things that I need to look at on a later date. Front is truly my best friend at work.
Liz
GBConversation mode makes us :( Overall we've had a great experience with Front. It has helped us streamline our process. The only issue we've really seen is with group emails, when we send out emails to a large amount of users it forces it into "conversation" mode which means all emails are aggregated into one thread. So it makes it difficult to follow the separate conversations. For reference- we send emails to large amounts of users on BCC. So it's one email to a bunch of individual people who will individually respond.