Front has been great Front has been great! I love how I can collaborate with my team on responding to customer emails without leaving Front One thing I struggle with is rearranging events on Front’s calendar. Sometimes I’ll move a meeting in Front where that meeting has a zoom link associated with it, but when I try to join the meeting at the new time that link breaks. I realize this might be out of Front’s control, but it is a point of friction I experience, often right before a meeting.

I couldn't be happier I couldn't be happier with their service. The platform itself is incredibly user-friendly and efficient, making it a breeze to manage my mail. Whether it's sorting, forwarding, or organizing, this platform has simplified my life in so many ways. They have an exceptional customer service too.

Great product - mobile & tablet could be improved Great product, really powerful and fairly priced. We don't use the full capabilities as we don't have any customer support need. But merging all inbox and sharing with coworker is great. The scheduling tool alone is amazing. My only issue is that the mobile/tablet version are very limited with no access to the calendar and scheduling features which are for me the most useful ones

The software is very nice when you use… The software is very nice when you use the most expensive scale package from 99 euro per month per seat. Below that there will be issues with ruling. The company is indeed commercial in a strange way. Rule features that belong in every simple ticketsystem are only available in the most expensive version. For example it is not possible to combine 2 simple rules 'comes from email' and 'contains keyword' if you can't combine, rules are quite useless. Extra features/plugins are extremely expensive. And the company works with a signed contract for 1 year and let you pay per year. These too commercial things give me the unpleasant feeling to give this company a 3 star rating. The rest of the software is working well. And it looks much better then alternatives as freshdesk.

Excellent Tool for Keeping Specific… Excellent Tool for Keeping Specific Teammates Up-To-Date. Love how easy it is to collaborate with co-works & teammates in one thread. Current suggestions: 1. The ability to merge a Discussion thread with an Email thread. (I've been asking for this one since we started using Front a few years ago.) 2. An editable bubble or note area on the side where a summary of long threads could be entered. And then have the bubble or note keep moving to the bottom of the thread.