Horrid customer service Horrid customer service. Bad business practices and a very average service at best if you don't count all the negatives. Not to mention their recent rampage of cancelling the services they provide with ZERO notice because they don't like the political views of the people who use their products. Great way to run a business, into the ground at least.

Greedy company as other have mentioned Greedy company as other have mentioned. We cancelled the service after 1 week of usage and removed all our users, the following month we were still charged $86. We have filed a dispute with our bank. Aside from that the software works, but you're prompted to upgrade to 'Enterprise' to access even some basic features. Poor customer support, and willing to charge you for nothing.

The best ticketing software out there Front is the best ticketing software out there. Period. I used ZenDesk and GrooveHQ before, but Front is just different: - Much more intuitive - Much more user-friendly - Great team collaboration features - Greet analytics - Great integrations - Fast, slick, efficient I even moved my personal Gmail inbox to Front because it's much easier to manage emails this way.

Conversation mode makes us :( Overall we've had a great experience with Front. It has helped us streamline our process. The only issue we've really seen is with group emails, when we send out emails to a large amount of users it forces it into "conversation" mode which means all emails are aggregated into one thread. So it makes it difficult to follow the separate conversations. For reference- we send emails to large amounts of users on BCC. So it's one email to a bunch of individual people who will individually respond.

We're Front's NUMBER 1 FANS - amazing platform Front has changed the way we communicate with customers and collaborate with team members. Our company is a huge fan of their platform. It's easy to work with, intuitive, and extremely powerful. If you work with customer support or client relations, Front will be your best friend. 😍 And if you're dealing with overwhelming inboxes, Front will help you efficiently tackle emails and organize your work! And if you ever need help with anything, their customer support is one of the fastest most efficient teams we have ever encountered! They really listen to customers and are constantly improving the product to match their clients' needs. If you're wondering if you should get Front. Do it. You won't regret it!