Daniela
PTWe're Front's NUMBER 1 FANS - amazing platform Front has changed the way we communicate with customers and collaborate with team members. Our company is a huge fan of their platform. It's easy to work with, intuitive, and extremely powerful. If you work with customer support or client relations, Front will be your best friend. 😍 And if you're dealing with overwhelming inboxes, Front will help you efficiently tackle emails and organize your work! And if you ever need help with anything, their customer support is one of the fastest most efficient teams we have ever encountered! They really listen to customers and are constantly improving the product to match their clients' needs. If you're wondering if you should get Front. Do it. You won't regret it!
Peter
GBHorrid customer service Horrid customer service. Bad business practices and a very average service at best if you don't count all the negatives. Not to mention their recent rampage of cancelling the services they provide with ZERO notice because they don't like the political views of the people who use their products. Great way to run a business, into the ground at least.
NFuller
GBOur team loves the feature of tagging… Our team loves the feature of tagging each other in an email so that we can discuss it internally without having to forward the email. All of the comments, attachments, etc are right there in the email trail. The calendar functionality has improved as well. We can share our calendars so we know when a teammate is available for meetings.
Hillary
GBI'm and Account Executive and a Front Fanatic Front makes it super easy for me to communicate internally with my team and externally with my customers. The interface is easy to use, and I love the ability to start a chat thread on the side of an email with other team members who need to be involved. There's less clutter filling up our inboxes and we can all stay on the same page. I also appreciate the calendar tool where I can quickly send customers a link to book a meeting, the integration with Salesforce to show me where my customers are in their lifecycle, and the snooze feature helps me stay on top of things that I need to look at on a later date. Front is truly my best friend at work.
Dru
GBTime Saver of the Ages Can't believe I didn't know about this platform sooner. I've worked in several industries where you deal with high volumes of calls and this is the best program I've ever used. Doesn't matter if you have more experience with Outlook or Gmail, this is the best of both worlds and on steroids.