Front has been great Front has been great! I love how I can collaborate with my team on responding to customer emails without leaving Front One thing I struggle with is rearranging events on Front’s calendar. Sometimes I’ll move a meeting in Front where that meeting has a zoom link associated with it, but when I try to join the meeting at the new time that link breaks. I realize this might be out of Front’s control, but it is a point of friction I experience, often right before a meeting.

The best ticketing software out there Front is the best ticketing software out there. Period. I used ZenDesk and GrooveHQ before, but Front is just different: - Much more intuitive - Much more user-friendly - Great team collaboration features - Greet analytics - Great integrations - Fast, slick, efficient I even moved my personal Gmail inbox to Front because it's much easier to manage emails this way.

Horrid customer service Horrid customer service. Bad business practices and a very average service at best if you don't count all the negatives. Not to mention their recent rampage of cancelling the services they provide with ZERO notice because they don't like the political views of the people who use their products. Great way to run a business, into the ground at least.

Excellent Tool for Keeping Specific… Excellent Tool for Keeping Specific Teammates Up-To-Date. Love how easy it is to collaborate with co-works & teammates in one thread. Current suggestions: 1. The ability to merge a Discussion thread with an Email thread. (I've been asking for this one since we started using Front a few years ago.) 2. An editable bubble or note area on the side where a summary of long threads could be entered. And then have the bubble or note keep moving to the bottom of the thread.

I couldn't be happier I couldn't be happier with their service. The platform itself is incredibly user-friendly and efficient, making it a breeze to manage my mail. Whether it's sorting, forwarding, or organizing, this platform has simplified my life in so many ways. They have an exceptional customer service too.