Kelly
GBExcellent for Team Inboxes We've been using Front for years for our shared customer support email inboxes. Something like zendesk is way too much unused structure for our small team, and our customers just want to communicate via emails, not support tickets. Front keeps us sane and keeps our customer support emails organized in our team. Thanks Front!
Dru
GBTime Saver of the Ages Can't believe I didn't know about this platform sooner. I've worked in several industries where you deal with high volumes of calls and this is the best program I've ever used. Doesn't matter if you have more experience with Outlook or Gmail, this is the best of both worlds and on steroids.
Liz
GBConversation mode makes us :( Overall we've had a great experience with Front. It has helped us streamline our process. The only issue we've really seen is with group emails, when we send out emails to a large amount of users it forces it into "conversation" mode which means all emails are aggregated into one thread. So it makes it difficult to follow the separate conversations. For reference- we send emails to large amounts of users on BCC. So it's one email to a bunch of individual people who will individually respond.
Brian
GBAs a developer working with Front As a developer working with Front, the tool has been extremely useful and Front provides a lot of power tools in their API and in their Plugin. It's not perfect by any means, but Front is a pretty good product with great potential. Our team uses Front as means to send and receive emails; the ability to tag users and have conversations outside of the email conversation is pretty neat. They should really open source their Typescript Types so developers can use them in their plugin. It'd be even nicer if they open sourced their Plugin SDK.
Oscar Garcia
GBI couldn't be happier I couldn't be happier with their service. The platform itself is incredibly user-friendly and efficient, making it a breeze to manage my mail. Whether it's sorting, forwarding, or organizing, this platform has simplified my life in so many ways. They have an exceptional customer service too.