Nath Aston
COGreedy company as other have mentioned Greedy company as other have mentioned. We cancelled the service after 1 week of usage and removed all our users, the following month we were still charged $86. We have filed a dispute with our bank. Aside from that the software works, but you're prompted to upgrade to 'Enterprise' to access even some basic features. Poor customer support, and willing to charge you for nothing.
Peter
GBHorrid customer service Horrid customer service. Bad business practices and a very average service at best if you don't count all the negatives. Not to mention their recent rampage of cancelling the services they provide with ZERO notice because they don't like the political views of the people who use their products. Great way to run a business, into the ground at least.
Roeland
NLThe software is very nice when you use… The software is very nice when you use the most expensive scale package from 99 euro per month per seat. Below that there will be issues with ruling. The company is indeed commercial in a strange way. Rule features that belong in every simple ticketsystem are only available in the most expensive version. For example it is not possible to combine 2 simple rules 'comes from email' and 'contains keyword' if you can't combine, rules are quite useless. Extra features/plugins are extremely expensive. And the company works with a signed contract for 1 year and let you pay per year. These too commercial things give me the unpleasant feeling to give this company a 3 star rating. The rest of the software is working well. And it looks much better then alternatives as freshdesk.
Byron
GBBest email client especially for teams… Best email client especially for teams and shared inbox. We absolutely love Front the ability to manage shared inboxes and to tag people, assign and integrate other apps to email is a game changer. My only small complaint is lack of folder support. You have to "tag" an email category but it then still sits in the inbox. No ability to create folders then move to folders for better archive management. Still best product out there IMO.
A Sennik
UAThe best ticketing software out there Front is the best ticketing software out there. Period. I used ZenDesk and GrooveHQ before, but Front is just different: - Much more intuitive - Much more user-friendly - Great team collaboration features - Greet analytics - Great integrations - Fast, slick, efficient I even moved my personal Gmail inbox to Front because it's much easier to manage emails this way.