Conversation mode makes us :( Overall we've had a great experience with Front. It has helped us streamline our process. The only issue we've really seen is with group emails, when we send out emails to a large amount of users it forces it into "conversation" mode which means all emails are aggregated into one thread. So it makes it difficult to follow the separate conversations. For reference- we send emails to large amounts of users on BCC. So it's one email to a bunch of individual people who will individually respond.

Time Saver of the Ages Can't believe I didn't know about this platform sooner. I've worked in several industries where you deal with high volumes of calls and this is the best program I've ever used. Doesn't matter if you have more experience with Outlook or Gmail, this is the best of both worlds and on steroids.

Great product - mobile & tablet could be improved Great product, really powerful and fairly priced. We don't use the full capabilities as we don't have any customer support need. But merging all inbox and sharing with coworker is great. The scheduling tool alone is amazing. My only issue is that the mobile/tablet version are very limited with no access to the calendar and scheduling features which are for me the most useful ones

Front is an excellent tool for working… Front is an excellent tool for working with email in a team. Really easy to share messages between team members and collaborate on replies or actions. Integrations, such as with Linear, make triaging feedback etc much easier. Can't recommend Front enough.

Greedy company as other have mentioned Greedy company as other have mentioned. We cancelled the service after 1 week of usage and removed all our users, the following month we were still charged $86. We have filed a dispute with our bank. Aside from that the software works, but you're prompted to upgrade to 'Enterprise' to access even some basic features. Poor customer support, and willing to charge you for nothing.