Front is an excellent tool for working… Front is an excellent tool for working with email in a team. Really easy to share messages between team members and collaborate on replies or actions. Integrations, such as with Linear, make triaging feedback etc much easier. Can't recommend Front enough.

Conversation mode makes us :( Overall we've had a great experience with Front. It has helped us streamline our process. The only issue we've really seen is with group emails, when we send out emails to a large amount of users it forces it into "conversation" mode which means all emails are aggregated into one thread. So it makes it difficult to follow the separate conversations. For reference- we send emails to large amounts of users on BCC. So it's one email to a bunch of individual people who will individually respond.

The best ticketing software out there Front is the best ticketing software out there. Period. I used ZenDesk and GrooveHQ before, but Front is just different: - Much more intuitive - Much more user-friendly - Great team collaboration features - Greet analytics - Great integrations - Fast, slick, efficient I even moved my personal Gmail inbox to Front because it's much easier to manage emails this way.

Overall Front has been a key ingredient… Overall Front has been a key ingredient to my teams effective communication around email. I'm still waiting/hoping for more options and features around sequences as that's a feature we use often. I don't think sequences have had much attention from product over the 4+ years I've used Front. Keep up the great work!

Greedy company as other have mentioned Greedy company as other have mentioned. We cancelled the service after 1 week of usage and removed all our users, the following month we were still charged $86. We have filed a dispute with our bank. Aside from that the software works, but you're prompted to upgrade to 'Enterprise' to access even some basic features. Poor customer support, and willing to charge you for nothing.