Front

1455 Market Street, 94103, San Francisco, United States
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4.25
Based on 20 Reviews

5

60.00%

4

25.00%

3

5.00%

2

0.00%

1

10.00%
About Front

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/

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Hillary
GB

I'm and Account Executive and a Front Fanatic Front makes it super easy for me to communicate internally with my team and externally with my customers. The interface is easy to use, and I love the ability to start a chat thread on the side of an email with other team members who need to be involved. There's less clutter filling up our inboxes and we can all stay on the same page. I also appreciate the calendar tool where I can quickly send customers a link to book a meeting, the integration with Salesforce to show me where my customers are in their lifecycle, and the snooze feature helps me stay on top of things that I need to look at on a later date. Front is truly my best friend at work.

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Brooke
GB

Excellent Tool for Keeping Specific… Excellent Tool for Keeping Specific Teammates Up-To-Date. Love how easy it is to collaborate with co-works & teammates in one thread. Current suggestions: 1. The ability to merge a Discussion thread with an Email thread. (I've been asking for this one since we started using Front a few years ago.) 2. An editable bubble or note area on the side where a summary of long threads could be entered. And then have the bubble or note keep moving to the bottom of the thread.

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John
GB

Front is an excellent tool for working… Front is an excellent tool for working with email in a team. Really easy to share messages between team members and collaborate on replies or actions. Integrations, such as with Linear, make triaging feedback etc much easier. Can't recommend Front enough.

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Blake
GB

An essential tool for our company. Our company runs on Front. Every team member at our company has a Front login, which helps to keep everyone on the same page. As a fully remote company, with teammates based in several different time zones, I couldn’t imagine trying to run our operation with everyone using Gmail or Outlook. Collaborative email is the future, and Front is far and away the best option.

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Brian
GB

As a developer working with Front As a developer working with Front, the tool has been extremely useful and Front provides a lot of power tools in their API and in their Plugin. It's not perfect by any means, but Front is a pretty good product with great potential. Our team uses Front as means to send and receive emails; the ability to tag users and have conversations outside of the email conversation is pretty neat. They should really open source their Typescript Types so developers can use them in their plugin. It'd be even nicer if they open sourced their Plugin SDK.

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