Front has been great Front has been great! I love how I can collaborate with my team on responding to customer emails without leaving Front One thing I struggle with is rearranging events on Front’s calendar. Sometimes I’ll move a meeting in Front where that meeting has a zoom link associated with it, but when I try to join the meeting at the new time that link breaks. I realize this might be out of Front’s control, but it is a point of friction I experience, often right before a meeting.

Great product - mobile & tablet could be improved Great product, really powerful and fairly priced. We don't use the full capabilities as we don't have any customer support need. But merging all inbox and sharing with coworker is great. The scheduling tool alone is amazing. My only issue is that the mobile/tablet version are very limited with no access to the calendar and scheduling features which are for me the most useful ones

I just love Front I just love Front! It has so many tools to make your work easier such as tagging, assing e-mails to coworkers without having to resend them, snoozing e-mails to determine hours to avoid missing anything, team inboxes, and rules.

The best ticketing software out there Front is the best ticketing software out there. Period. I used ZenDesk and GrooveHQ before, but Front is just different: - Much more intuitive - Much more user-friendly - Great team collaboration features - Greet analytics - Great integrations - Fast, slick, efficient I even moved my personal Gmail inbox to Front because it's much easier to manage emails this way.

Horrid customer service Horrid customer service. Bad business practices and a very average service at best if you don't count all the negatives. Not to mention their recent rampage of cancelling the services they provide with ZERO notice because they don't like the political views of the people who use their products. Great way to run a business, into the ground at least.