Jeanne Sachreiber
GBExcellent Customer Support Customer support is fantastic! I opened a customer support ticket and received a response, from a real person, almost immediately. What a relief it was to interact with support people who were so experienced with their product. My issues, that had been occurring for a few months, were resolved in a few hours.
Philippe Derathé
GB"overweight" backups I had some issues with my backups being widely "overweight", and I could not the reason why they jump from 0.8GB to 2.8GB. SolidWP support team was very helpful in finding the files which should not be part of the backup and be excluded.
Peter H. Kristiansen
DKI've been using this backup plugin for over 10 years I've been using this backup plugin for over 10 years now. Yes, ever since it was named BackupBuddy. It has been incredibly useful, the module assisting me in creating daily WordPress backups for over 30 websites. I've encountered technical issues occasionally, but each time their support resolves the problem in no time at all. I highly recommend this backup plugin to others.
Deborah Saunders
GBLong Time Very Satisfied Customer I've been using their Solid Backup product for my own website and for websites I do for others. Anytime I need technical support their response is quick. If they don't immediately know what's happening, they are persistent in exploring what's going on. And then, I learn from them too!
Justin
GBPrompt & Knowledgeable Shane Tiedra was very helpful and proposed a couple solutions to my issue.