Hospitable

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4.30
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

0.00%

1

15.00%
About Hospitable

Hospitable, an Inc. 5000 company, gifts short-term rental hosts their valuable time back. Founded in 2016, Hospitable’s tools allow hosts to automate the most time-consuming elements of hosting. Hosts use Hospitable to answer 90% of guest messages with AI-powered automated messaging, to automate their team notifications so they never miss a clean, and to avoid double bookings with a synchronized calendar across booking channels. Hospitable allows hosts to build their own direct booking website with guest vetting, $5M damage protection, and payment processing built-in. Hospitable also connects with popular 3rd party online travel agencies such as Airbnb, Vrbo, and Booking.com For more information, please visit www.hospitable.com

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Jenna Keith
GB

Hospitable is the perfect management… Hospitable is the perfect management program! With AI response features that must be trained on my own communications (they sound just like me!), to perfectly synced calendars and stellar direct booking options - they’ve never let me down. I’ve tried much more expensive options and been frustrated by the lack of options or non intuitive user interfaces. Hospitable simply couldn’t be better, yet I have a feeling they’ll find a way!

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Steve Barsh
GB

Hospitable - Great product. Great service. Great team Hospitable is an excellent product and team. The capabilities and functionality grow monthly, if not weekly. They are very quick to take care of support issues and take community feedback very seriously. We could not operate our company without it. We own and directly manage five luxury properties in Park City, Utah, and Hospitable helps us provide excellent and timely guest communications and lets us provide excellent service with an extremely small team. With Hospitable, we can punch way above our weight class!

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Paul
AU

A “must-have” tool for AirBnB owners I LOVE Smartbnb and could not imagine running my short term rental without this tool. Their customer service is outstanding and the amount of time this tool saves me is incredible. Smartbnb has helped me maintain my Superhost status by providing great communication with my guests for over 2 years now. Well worth every single cent!

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Chris Bartlett
GB

Hospitable has been a great PMS Hospitable has been a great PMS. Zero issues with syncing thus far. User interface is clean. I greatly appreciate the messaging supports as they significantly decrease workload. Frequently reflect on other hosts expressing frustrations with other PMS and am happy that I choose to go with Hospitable.

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Billy Gyoury
GB

Non existent support. Great looking software but there is absolutely no support other than an outdated knowledge board. Average wait time is supposed to be 6 hours but I've never had a reply in 8 hours, on all occasions I've tried, until I chase it up, again and again. Bottom line I've not been bookable for 12 hours, and it's due to hospitable's software. So in reality looks are not everything. *edit.. And I could of predicted the reply, this has been the same response for 10 days. There is not one comment on any social media post. Is this because there is nothing good to say and the awards are made up. Bottom line is you advertise falsely and an official complaint is the only way forward.

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