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GBIt works but expect constant issues.. It works but expect constant issues, bugs and days of waiting help from support. A lot of issues with integration, especially with VRBO and Booking. Support is VERY bad and often not really competent. They can just forget about your inquiry or respond within 2-3 days when you need help very soon. I am considering to leave them. Looking for alternatives.
Steve Batista
GBHas made managing my Short term Rentals… Has made managing my Short term Rentals so much easier
Steve Barsh
GBHospitable - Great product. Great service. Great team Hospitable is an excellent product and team. The capabilities and functionality grow monthly, if not weekly. They are very quick to take care of support issues and take community feedback very seriously. We could not operate our company without it. We own and directly manage five luxury properties in Park City, Utah, and Hospitable helps us provide excellent and timely guest communications and lets us provide excellent service with an extremely small team. With Hospitable, we can punch way above our weight class!
Marisa Brock
GBHorrible Support!! I have been using the site for approximately a year now. Although the platform is easy to navigate, the support is absolutely horrible. It takes days for them to get back to you, it's been like this since I started using the PMS. They keep saying they are growing or hiring but nothing has changed. They are also located in Spain so if you need any help, its within a small window of time if you are in North America. They also have several issues with their lock integration system, another headache with little to no help. It's unfortunate, this could be the leading PMS, but they need to get their corporate infrastructure in place.
Owner Operator
GBExcellent software, top notch customer service. Excellent software. Excellent staff. Pays for itself immediately. This is the only app I’ve ever used where after talking to support about my issues 9/10 they explain things well enough that I understand the issue is with my business processes and not their app - almost worth the app cost just for the business consulting. I hope they can retain this level of support as they scale because I am sure they will grow quickly with such an awesome service.