Hospitable - Great product. Great service. Great team Hospitable is an excellent product and team. The capabilities and functionality grow monthly, if not weekly. They are very quick to take care of support issues and take community feedback very seriously. We could not operate our company without it. We own and directly manage five luxury properties in Park City, Utah, and Hospitable helps us provide excellent and timely guest communications and lets us provide excellent service with an extremely small team. With Hospitable, we can punch way above our weight class!

A “must-have” tool for AirBnB owners I LOVE Smartbnb and could not imagine running my short term rental without this tool. Their customer service is outstanding and the amount of time this tool saves me is incredible. Smartbnb has helped me maintain my Superhost status by providing great communication with my guests for over 2 years now. Well worth every single cent!

Non existent support. Great looking software but there is absolutely no support other than an outdated knowledge board. Average wait time is supposed to be 6 hours but I've never had a reply in 8 hours, on all occasions I've tried, until I chase it up, again and again. Bottom line I've not been bookable for 12 hours, and it's due to hospitable's software. So in reality looks are not everything. *edit.. And I could of predicted the reply, this has been the same response for 10 days. There is not one comment on any social media post. Is this because there is nothing good to say and the awards are made up. Bottom line is you advertise falsely and an official complaint is the only way forward.

Great product and even better company… Great product and even better company who seems to truly care about your business.

Great support + user friendly! I had looked around to comparable PMS platforms and found Hospitable to be the most user friendly. Although they are still releasing updates to compete better with the other platforms, it is worth the wait! They keep you informed and are transparent of their updates + difficulties weekly / monthly which is great! Especially when there is an outage or disconnect to a booking platform. Looking forward to the new features to come!