It works but expect constant issues.. It works but expect constant issues, bugs and days of waiting help from support. A lot of issues with integration, especially with VRBO and Booking. Support is VERY bad and often not really competent. They can just forget about your inquiry or respond within 2-3 days when you need help very soon. I am considering to leave them. Looking for alternatives.

Excellent software, top notch customer service. Excellent software. Excellent staff. Pays for itself immediately. This is the only app I’ve ever used where after talking to support about my issues 9/10 they explain things well enough that I understand the issue is with my business processes and not their app - almost worth the app cost just for the business consulting. I hope they can retain this level of support as they scale because I am sure they will grow quickly with such an awesome service.

Has made managing my Short term Rentals… Has made managing my Short term Rentals so much easier

Non existent support. Great looking software but there is absolutely no support other than an outdated knowledge board. Average wait time is supposed to be 6 hours but I've never had a reply in 8 hours, on all occasions I've tried, until I chase it up, again and again. Bottom line I've not been bookable for 12 hours, and it's due to hospitable's software. So in reality looks are not everything. *edit.. And I could of predicted the reply, this has been the same response for 10 days. There is not one comment on any social media post. Is this because there is nothing good to say and the awards are made up. Bottom line is you advertise falsely and an official complaint is the only way forward.

Great support + user friendly! I had looked around to comparable PMS platforms and found Hospitable to be the most user friendly. Although they are still releasing updates to compete better with the other platforms, it is worth the wait! They keep you informed and are transparent of their updates + difficulties weekly / monthly which is great! Especially when there is an outage or disconnect to a booking platform. Looking forward to the new features to come!