Morgan N.
GBGreat support + user friendly! I had looked around to comparable PMS platforms and found Hospitable to be the most user friendly. Although they are still releasing updates to compete better with the other platforms, it is worth the wait! They keep you informed and are transparent of their updates + difficulties weekly / monthly which is great! Especially when there is an outage or disconnect to a booking platform. Looking forward to the new features to come!
I P
GBIt works but expect constant issues.. It works but expect constant issues, bugs and days of waiting help from support. A lot of issues with integration, especially with VRBO and Booking. Support is VERY bad and often not really competent. They can just forget about your inquiry or respond within 2-3 days when you need help very soon. I am considering to leave them. Looking for alternatives.
Andrew
AUHospitable is excellent software for our 4 short term rentals in Australia Hospitable is excellent software for our 4 short term rentals. It has automated a lot of the routine work such as checkin and questions from guests on basic stuff. For us it’s like another employee in the business. We also appreciate the software is continually being updated with new features on a regular basis. Providing us with a direct booking option and getting us on GVR has been super easy. Highly recommended
Eric Starks
GBHospitable is one of the best PMS out there! Hospitable is one of the best PMS out there. All the features they have makes managing our STR so much easier. They are continuously improving their SW and their town hall meetings are super informative. Their customer service is very helpful and they are very transparent. I highly recommend Hospitable.
Marisa Brock
GBHorrible Support!! I have been using the site for approximately a year now. Although the platform is easy to navigate, the support is absolutely horrible. It takes days for them to get back to you, it's been like this since I started using the PMS. They keep saying they are growing or hiring but nothing has changed. They are also located in Spain so if you need any help, its within a small window of time if you are in North America. They also have several issues with their lock integration system, another headache with little to no help. It's unfortunate, this could be the leading PMS, but they need to get their corporate infrastructure in place.