Steve Barsh
GBHospitable - Great product. Great service. Great team Hospitable is an excellent product and team. The capabilities and functionality grow monthly, if not weekly. They are very quick to take care of support issues and take community feedback very seriously. We could not operate our company without it. We own and directly manage five luxury properties in Park City, Utah, and Hospitable helps us provide excellent and timely guest communications and lets us provide excellent service with an extremely small team. With Hospitable, we can punch way above our weight class!
I P
GBIt works but expect constant issues.. It works but expect constant issues, bugs and days of waiting help from support. A lot of issues with integration, especially with VRBO and Booking. Support is VERY bad and often not really competent. They can just forget about your inquiry or respond within 2-3 days when you need help very soon. I am considering to leave them. Looking for alternatives.
Eric Starks
GBHospitable is one of the best PMS out there! Hospitable is one of the best PMS out there. All the features they have makes managing our STR so much easier. They are continuously improving their SW and their town hall meetings are super informative. Their customer service is very helpful and they are very transparent. I highly recommend Hospitable.
Billy Gyoury
GBNon existent support. Great looking software but there is absolutely no support other than an outdated knowledge board. Average wait time is supposed to be 6 hours but I've never had a reply in 8 hours, on all occasions I've tried, until I chase it up, again and again. Bottom line I've not been bookable for 12 hours, and it's due to hospitable's software. So in reality looks are not everything. *edit.. And I could of predicted the reply, this has been the same response for 10 days. There is not one comment on any social media post. Is this because there is nothing good to say and the awards are made up. Bottom line is you advertise falsely and an official complaint is the only way forward.
Andrew
AUHospitable is excellent software for our 4 short term rentals in Australia Hospitable is excellent software for our 4 short term rentals. It has automated a lot of the routine work such as checkin and questions from guests on basic stuff. For us it’s like another employee in the business. We also appreciate the software is continually being updated with new features on a regular basis. Providing us with a direct booking option and getting us on GVR has been super easy. Highly recommended