Owner Operator
GBExcellent software, top notch customer service. Excellent software. Excellent staff. Pays for itself immediately. This is the only app I’ve ever used where after talking to support about my issues 9/10 they explain things well enough that I understand the issue is with my business processes and not their app - almost worth the app cost just for the business consulting. I hope they can retain this level of support as they scale because I am sure they will grow quickly with such an awesome service.
Billy Gyoury
GBNon existent support. Great looking software but there is absolutely no support other than an outdated knowledge board. Average wait time is supposed to be 6 hours but I've never had a reply in 8 hours, on all occasions I've tried, until I chase it up, again and again. Bottom line I've not been bookable for 12 hours, and it's due to hospitable's software. So in reality looks are not everything. *edit.. And I could of predicted the reply, this has been the same response for 10 days. There is not one comment on any social media post. Is this because there is nothing good to say and the awards are made up. Bottom line is you advertise falsely and an official complaint is the only way forward.
Joyce Omohundro
GBSame as always: no support Same as always: no support Can't log in to Hospitable for 3 weeks now. I'm receiving automated emails from Hospitable that there is a broken link and you can't sync my calendar. Really serious. There is no phone number to call - everything is text and email. So with no more than one text or email response per day from Hospital on my issue it's never getting resolved. You're not syncing my calendars - probably because of some software 'update' that wiped out what was entered and now your website won't let me log in to fix it? What service are you providing to me?
Kasra Jafroodi
GBGreat product and even better company… Great product and even better company who seems to truly care about your business.
Ben Shope
GBPerfect Dashboard to Grow This app is incredible for managing our rental houses. There are a ton of features that save time but in particular the AI for drafting messages and communicating with the guests is so useful.