Designed to make STR management Simple Initial setup is pretty easy and their customer support is amazing. After researching a few other PMS's, I think this one best fits my needs/management style and price is comparable to other software's. It was also really easy to connect Hospitable's calendar with my own direct booking website.

Non existent support. Great looking software but there is absolutely no support other than an outdated knowledge board. Average wait time is supposed to be 6 hours but I've never had a reply in 8 hours, on all occasions I've tried, until I chase it up, again and again. Bottom line I've not been bookable for 12 hours, and it's due to hospitable's software. So in reality looks are not everything. *edit.. And I could of predicted the reply, this has been the same response for 10 days. There is not one comment on any social media post. Is this because there is nothing good to say and the awards are made up. Bottom line is you advertise falsely and an official complaint is the only way forward.

It works but expect constant issues.. It works but expect constant issues, bugs and days of waiting help from support. A lot of issues with integration, especially with VRBO and Booking. Support is VERY bad and often not really competent. They can just forget about your inquiry or respond within 2-3 days when you need help very soon. I am considering to leave them. Looking for alternatives.

Horrible Support!! I have been using the site for approximately a year now. Although the platform is easy to navigate, the support is absolutely horrible. It takes days for them to get back to you, it's been like this since I started using the PMS. They keep saying they are growing or hiring but nothing has changed. They are also located in Spain so if you need any help, its within a small window of time if you are in North America. They also have several issues with their lock integration system, another headache with little to no help. It's unfortunate, this could be the leading PMS, but they need to get their corporate infrastructure in place.

Best PMS, Auto Messages and Support Best PMS and Channel manager so far. best automessages in the market and outstanding support. Love it so much every day... ❤️