Steve Barsh
GBHospitable - Great product. Great service. Great team Hospitable is an excellent product and team. The capabilities and functionality grow monthly, if not weekly. They are very quick to take care of support issues and take community feedback very seriously. We could not operate our company without it. We own and directly manage five luxury properties in Park City, Utah, and Hospitable helps us provide excellent and timely guest communications and lets us provide excellent service with an extremely small team. With Hospitable, we can punch way above our weight class!
Chris Bartlett
GBHospitable has been a great PMS Hospitable has been a great PMS. Zero issues with syncing thus far. User interface is clean. I greatly appreciate the messaging supports as they significantly decrease workload. Frequently reflect on other hosts expressing frustrations with other PMS and am happy that I choose to go with Hospitable.
Billy Gyoury
GBNon existent support. Great looking software but there is absolutely no support other than an outdated knowledge board. Average wait time is supposed to be 6 hours but I've never had a reply in 8 hours, on all occasions I've tried, until I chase it up, again and again. Bottom line I've not been bookable for 12 hours, and it's due to hospitable's software. So in reality looks are not everything. *edit.. And I could of predicted the reply, this has been the same response for 10 days. There is not one comment on any social media post. Is this because there is nothing good to say and the awards are made up. Bottom line is you advertise falsely and an official complaint is the only way forward.
Eric Starks
GBHospitable is one of the best PMS out there! Hospitable is one of the best PMS out there. All the features they have makes managing our STR so much easier. They are continuously improving their SW and their town hall meetings are super informative. Their customer service is very helpful and they are very transparent. I highly recommend Hospitable.
Marisa Brock
GBHorrible Support!! I have been using the site for approximately a year now. Although the platform is easy to navigate, the support is absolutely horrible. It takes days for them to get back to you, it's been like this since I started using the PMS. They keep saying they are growing or hiring but nothing has changed. They are also located in Spain so if you need any help, its within a small window of time if you are in North America. They also have several issues with their lock integration system, another headache with little to no help. It's unfortunate, this could be the leading PMS, but they need to get their corporate infrastructure in place.