Non existent support. Great looking software but there is absolutely no support other than an outdated knowledge board. Average wait time is supposed to be 6 hours but I've never had a reply in 8 hours, on all occasions I've tried, until I chase it up, again and again. Bottom line I've not been bookable for 12 hours, and it's due to hospitable's software. So in reality looks are not everything. *edit.. And I could of predicted the reply, this has been the same response for 10 days. There is not one comment on any social media post. Is this because there is nothing good to say and the awards are made up. Bottom line is you advertise falsely and an official complaint is the only way forward.

Has made managing my Short term Rentals… Has made managing my Short term Rentals so much easier

A “must-have” tool for AirBnB owners I LOVE Smartbnb and could not imagine running my short term rental without this tool. Their customer service is outstanding and the amount of time this tool saves me is incredible. Smartbnb has helped me maintain my Superhost status by providing great communication with my guests for over 2 years now. Well worth every single cent!

This is the best tool built for the… This is the best tool built for the host running or managing multiple listings -Synchronising listing between Airbnb and Vrbo become an easy game. it's so easy to use and has so many different ways to manage your booking/listings. And the cost above all is fair and affordable and excellent support team.

Best PMS, Auto Messages and Support Best PMS and Channel manager so far. best automessages in the market and outstanding support. Love it so much every day... ❤️