Truly horrible support - UPDATED Truly horrible support. Have been talking about issues with the Viator to Bokun connection a few times now. The usual response is "reconnect and wait 24 - 48 hours", which I have done multiple times now with no resolution to my issues whatsoever. When asked if I can be connected to a real engineer, they will not do so. I know there are real engineers at Bokun, because one helped me before and my issue was resolved really quickly. Why do I have to put up with this? Does Bokun care about costumers at all, do they actually care about supplying a decent platform? I am unsure at this point. UPDATE 24/03: After this review the issue was escalated and has finally been resolved. Was called by a representative which set up shorter lines of communication, so I guess some improvement has been made to the support side.

Something goes wrong all the time Something goes wrong all the time. Bokun is the most unorganised platform I have ever used. They continually cause problems with my bookings and the assistants promise the world and never deliver. I am done with them

Bokun Pro assistence I would like to say thank you very much for all the assistance I've got from Bokun to help me set my travel agency new website provide by Bokun Pro. I am very excited to see all the benefits of a Pro user to increase our revenue.

Bokun staff is excellent Bokun staff really takes into consideration what agents want and need. They are always helpful and try to fix whatever comes on their desk as soon as possible.

Great reservation and booking system for Tours&Activities agents, supplier... Since around 4 months I am using Bokun actively. Thanks to the colleagues of Bokun who have contacted me and offered a half hour training 4 months ago. Since that time I have increased the number of my products to 80 and I have also now 6 active contracts with resellers and OTAs, which were listed in the Bokun Marketplace. I always get quick answers to my requests from their support team. The pricing conditions of Bokun is incomparable. %2.9!!! And recently the experiences widget HTML codes for our website and any other place(Share link via Facebook, Instagram and Whatsapp etc) is really great!! Great Thanks to all the colleagues at Bokun in Iceland and Boston who have contacted me and also to other team members... Ahmet V. Holiday Experiences Marmaris - Turkey