I signed up to pay my rent and got… I signed up to pay my rent and got confirmation so I could do AutoPay. Then my landlord calls and no rent received 14 days later go into tenant cloud and shows no account. I don’t inderstand why you reveal and have access to all bank accounts cds everything financial from my bank. This is not right. What happens to signing up and verifying bank account for rent and not giving tenant cloud everything financial. I have Aplus credit score no defaults. I will have to write check every month making more work for my landlord.

4 year user says tenantcloud is great! We have been using Tenantcloud since 2019. Our favorite feature is that it allows a smooth online experience for our tenants to apply, pay, sign, and do everything they need to do without the hassle of mail or checks. It gives us an easy way to set up recurring transactions and to bill our tenants for various fees. While there have been bugs or questions a few times, the helpdesk has been very responsive.

Does What I Need It To Do Good overall and works for my single rental needs. Easy to access on desktop and mobile app to keep track of my property. Invoice for rent payment posts automatically and rent is paid to bank account automatically. My tenant also says he enjoys using the app. Biggest downside is the length of time it takes to receive my rent payments - about 10 days!

No customer support I have been using TC to accept online payments from Renters for over a year. This month, my renters are being told that their Landlord (me) is not able to accept payments online. When I contacted TC to ask them what the problem is they said "We don't know. We have messaged Stripe to see what the problem is". I don't know what changed, or why, but the entire reason I use TC is so my renters can pay online and suddenly that doesn't work anymore and no one at TC cares.

Great proudct Great Service! I've been using this product for over 7 years. This application has been a life saver for managing my portfolio of rentals. (15+) The customer service is always top-notch and provides timely support for any issue or responses to any question. I've personally seen the enhancments they've made over the years. With each upgrade they continue to stay ahead of their competitors. I'm completely satisfied with this product