Tice Rentals
GBOverall a great app for managing Rent & Expenses Our company uses this app for everything related to our rental properties. Every receipt, every transaction, and every rent payment or tenant fee, all tracked. At the end of the month or year at the click of a button we can print out totals and see who still owes us money. When it comes to tax season it's helpful to make sure all our expenses are accounted for. The tech support is always so responsive, if you have an issue or you don't understand something or you think something could be programed better, submit an online form and they get back to your later that day. We suggest this to other companies large and small because you can have multiple admin accounts and it's free for your tenants to use. Overall, we are so happy we found this app when we did.
Jaynee Arth
GBI signed up to pay my rent and got… I signed up to pay my rent and got confirmation so I could do AutoPay. Then my landlord calls and no rent received 14 days later go into tenant cloud and shows no account. I don’t inderstand why you reveal and have access to all bank accounts cds everything financial from my bank. This is not right. What happens to signing up and verifying bank account for rent and not giving tenant cloud everything financial. I have Aplus credit score no defaults. I will have to write check every month making more work for my landlord.
Rob S.
GBComplicated software, too expensive. Avoid! This used to be a free service. Then they got rid of the free level and forced you into an expensive paid monthly plan. They will hold your data hostage and force you to pay to keep access. Want to cancel? They will delete all your data and your account. Horrible business practice. Avoid if you can.
Chris Kaufman
GBExceptional Service from the Help Desk! I recently had an excellent experience with TenantCloud, and I want to especially commend Monica from the Help Desk for her stellar service. Although she wasn't initially 100% certain about the easiest resolution for my issue, she went the extra mile by consulting with her team lead. She promptly called me back with an update, confirming that her initial suggestion was indeed the best way forward. I truly appreciate Monica's dedication and willingness to ensure the most efficient solution to my concern. TenantCloud's outstanding support, exemplified by professionals like Monica, has solidified my trust in their services. Highly recommend!
Natalie Edwards Young
GBSmall business review Tenant Cloud works great for me as a business with a small portfolio of rental properties that I own and manage myself-and at a price point that really can't be beat. I am able to do everything I need to do within this one program including taking online payments. I love that there are places to put small details such as paint colors in the property records. Very user friendly and the tax reporting is wonderful to be able to just print out at the end of the year and turn in to my tax office.