Complicated software, too expensive. Avoid! This used to be a free service. Then they got rid of the free level and forced you into an expensive paid monthly plan. They will hold your data hostage and force you to pay to keep access. Want to cancel? They will delete all your data and your account. Horrible business practice. Avoid if you can.

It works but then it doesn't It works but then it doesn't. There are a lot of unresolved bugs and issues that they say they are working on but they never get fixed. I've been using the software two years now and haven't seen a single improvement. They've only ever increased the monthly price and fees for payments and credit checks. I bring this stuff up and they blow me off with a canned response. Pass on this one. It's dieing a slow death. They're just milking it's final pennies and making zero investment in improvements or known issues.

Tenant Cloud Saves Us Time and Has Improved Our Recordkeeping. We have been using Tenant Cloud for a few years. It has been very helpful with communicating, organizing, and recording activity with our tenants. The online payment system saves us time with recording payments and going to the bank. When we had a problem or concern with an issue, their support has been both timely and helpful.

TenantCloud User for 3 years I’ve been using TenantCloud for 3 years now to manage 43 doors. Although it has some glitches from time to time, this software has helped tremendously in self managing our units. Not only that, it makes our property management a lot more professional. I wish the payments would transfer faster to our accounts, but other than that I will continue to use TC and would recommend it to anyone who self manages their properties.

Exceptional Service from the Help Desk! I recently had an excellent experience with TenantCloud, and I want to especially commend Monica from the Help Desk for her stellar service. Although she wasn't initially 100% certain about the easiest resolution for my issue, she went the extra mile by consulting with her team lead. She promptly called me back with an update, confirming that her initial suggestion was indeed the best way forward. I truly appreciate Monica's dedication and willingness to ensure the most efficient solution to my concern. TenantCloud's outstanding support, exemplified by professionals like Monica, has solidified my trust in their services. Highly recommend!