Melissa DeLong
GBPerfect solution for Rental Management I use Tenant Cloud for all my rental properties. It makes collections easy because it automates email reminders, and applies late fees automatically. It streamlines lease management with electronic signatures. And lets me keep track of maintenance requests all in one place.
Matthew Nelson
GBNo customer support I have been using TC to accept online payments from Renters for over a year. This month, my renters are being told that their Landlord (me) is not able to accept payments online. When I contacted TC to ask them what the problem is they said "We don't know. We have messaged Stripe to see what the problem is". I don't know what changed, or why, but the entire reason I use TC is so my renters can pay online and suddenly that doesn't work anymore and no one at TC cares.
Mary-Beth Wilson
GBIncredible platform This platform has been everything I could ever need. When I’m unsure about something, or lost, the help team is absolutely incredible. I can navigate the site easily as a landlord, and am able to manage my properties with ease!
Chris Kaufman
GBExceptional Service from the Help Desk! I recently had an excellent experience with TenantCloud, and I want to especially commend Monica from the Help Desk for her stellar service. Although she wasn't initially 100% certain about the easiest resolution for my issue, she went the extra mile by consulting with her team lead. She promptly called me back with an update, confirming that her initial suggestion was indeed the best way forward. I truly appreciate Monica's dedication and willingness to ensure the most efficient solution to my concern. TenantCloud's outstanding support, exemplified by professionals like Monica, has solidified my trust in their services. Highly recommend!
Britnie
GBHighly Recommended! I have been using Tenant Cloud for several years and it has been a fantastic addition to the property management portion of our business. The functions are intuitive and helpful in everyday situations. It is easy to collect rent for all of our properties in one location and stay connected with our tenants. The customer support is phenomenal! I am always able to speak with a service rep quickly and they are great at walking me through any issue that comes up. I highly recommend this software!!