FuseBase (formerly Nimbus)

Public Square 50, 44113, Cleveland, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About FuseBase (formerly Nimbus)

FuseBase (formerly Nimbus) is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional services with hundreds of advanced yet intuitive features for real-time collaboration, project and information management, and even content creation. Offer services under your brand and deliver outstanding, personalized customer experiences with white-labeled client portals that centralize communication, project progress tracking, and knowledge management. Use the innovative drag-n-drop document builder to craft interactive super-documents with any file formats and embeds from 2000+ supported integrations. Try Kanban boards, project tracking tools, real-time editing, and more features in FuseBase team workspaces for productive collaboration. Optimize daily operations with the advanced FuseBase AI assistant, automate tasks like content creation and translation, get insights to make data-driven decisions, and free time for scaling the business.

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Marco
IT

Dark pattern… Many companies use dark pattern techniques to make it difficult for users to find how to delete their accounts. This company is one of them. Once an account is created, it cannot be deleted.

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Rene R
DE

Please think carefully about whether… Please think carefully about whether you want to go through this experience. I wanted to register free of charge to test this software for 7 days because it made a good impression at first glance. During the process of creating a demo account, I had to provide my credit card. I did this as it is the practice with many software vendors. In the next step, I had to click on a confirmation button to activate the account. A few seconds later, I received a push notification that the annual fee from Nimbus had been charged to my credit card. I immediately wrote to the support team to clear this up. They first wanted to tell me that the error was mine. When I was then able to show via screen video and screenshots that they had defrauded me, I was assured that they would investigate. That was on February 14, 2024. I kept asking when I would get my money back and was constantly told that the process was taking so long. Today is April 8, 2024 and I still haven't received my money back. Sorry, but that's fraud for me. I cannot recommend this software! Please stay away.

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Taylor Felt
US

Worst experience I've ever had with a… Worst experience I've ever had with a softeware company. I have been begging them for months to cancel my subscription on an account I no longer have access to but they never respond. Yesterday I got a $70 charge and finally had enough. (It's been over $250) I asked for a refund and they offered me credit for a product I don't like or want and will never use. Buyer beware.

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Alexey Kramin
TR

Making user-friendly interactions with our clients now Using FuseBase has been mostly positive for us. It's great for tracking how clients interact with our content, which helps us make better decisions. Handling campaign feedback is more efficient now. FuseBase has been a useful tool for making our work more data-driven and client-focused.

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Shocker Fan
US

I'm quickly finding awful sync problems… I'm quickly finding awful sync problems between devices. Changes I make on one device (eg Laptop) should show up quickly on another device (eg. iPad or iPhone) but no. Sometimes it takes hours or overnight for the sync to happen. When its happy the sync happens instantly in real time. But on too many occasions, the sync doesn't work. Move a note to a different folder and it may never show up in the folder on another device. Great features, but this is a deal killer.

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