Dark pattern… Many companies use dark pattern techniques to make it difficult for users to find how to delete their accounts. This company is one of them. Once an account is created, it cannot be deleted.

the best investment I've made in SaaS in years! I signed up for the business plan about 2 weeks ago and have been absolutely amazed at 1) the quality of the existing product and 2) the speed at which they are deploying even more value added feature and 3) the willingness of the support team to jump in and help out where required. Can't wait for Portals (hoping for a beta invite) and integrated Video messaging! This is the best investment I've made in SaaS in years!

Worst experience I've ever had with a… Worst experience I've ever had with a softeware company. I have been begging them for months to cancel my subscription on an account I no longer have access to but they never respond. Yesterday I got a $70 charge and finally had enough. (It's been over $250) I asked for a refund and they offered me credit for a product I don't like or want and will never use. Buyer beware.

Less Email, More Done It's reduced our email overload and given structured processes that make collaboration smooth. The client portals are a one-stop-shop for clients to access project details. No more wasting time on excess emails! This tool has transformed our client campaigns. We used to have constant email back-and-forth to get feedback and approval - major headache! Now I can post assets in the portal and keep the full conversation in one place. Clients can directly review and approve in the portal. Saves me hours I used to spend untangling messy threads. I can see feedback status clearly and move projects faster. Any agency stuck in email chaos needs this tool. It brings efficiency and clarity to client collaboration. Our team loves the structured workflows!

I'm quickly finding awful sync problems… I'm quickly finding awful sync problems between devices. Changes I make on one device (eg Laptop) should show up quickly on another device (eg. iPad or iPhone) but no. Sometimes it takes hours or overnight for the sync to happen. When its happy the sync happens instantly in real time. But on too many occasions, the sync doesn't work. Move a note to a different folder and it may never show up in the folder on another device. Great features, but this is a deal killer.