FuseBase (formerly Nimbus)

Public Square 50, 44113, Cleveland, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About FuseBase (formerly Nimbus)

FuseBase (formerly Nimbus) is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional services with hundreds of advanced yet intuitive features for real-time collaboration, project and information management, and even content creation. Offer services under your brand and deliver outstanding, personalized customer experiences with white-labeled client portals that centralize communication, project progress tracking, and knowledge management. Use the innovative drag-n-drop document builder to craft interactive super-documents with any file formats and embeds from 2000+ supported integrations. Try Kanban boards, project tracking tools, real-time editing, and more features in FuseBase team workspaces for productive collaboration. Optimize daily operations with the advanced FuseBase AI assistant, automate tasks like content creation and translation, get insights to make data-driven decisions, and free time for scaling the business.

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Rene R
DE

Please think carefully about whether… Please think carefully about whether you want to go through this experience. I wanted to register free of charge to test this software for 7 days because it made a good impression at first glance. During the process of creating a demo account, I had to provide my credit card. I did this as it is the practice with many software vendors. In the next step, I had to click on a confirmation button to activate the account. A few seconds later, I received a push notification that the annual fee from Nimbus had been charged to my credit card. I immediately wrote to the support team to clear this up. They first wanted to tell me that the error was mine. When I was then able to show via screen video and screenshots that they had defrauded me, I was assured that they would investigate. That was on February 14, 2024. I kept asking when I would get my money back and was constantly told that the process was taking so long. Today is April 8, 2024 and I still haven't received my money back. Sorry, but that's fraud for me. I cannot recommend this software! Please stay away.

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Taylor Felt
GB

Worst experience I've ever had with a… Worst experience I've ever had with a softeware company. I have been begging them for months to cancel my subscription on an account I no longer have access to but they never respond. Yesterday I got a $70 charge and finally had enough. (It's been over $250) I asked for a refund and they offered me credit for a product I don't like or want and will never use. Buyer beware.

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Jenny Harle
GB

Almost Great I needed to break up with Evernote after more than a decade, and Nimbus makes that possible. I love the block layout and markdown formatting. However, the syncing to mobile is tedious and unreliable, and there are a lot of features missing. For example - I can’t create or edit tables on mobile, there is no handwriting OCR like in Evernote, and there is no way to search across workspaces. I’m hopefull that with more development it will improve. For now, it’s usable but not awesome.

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JD Michell
CA

the best investment I've made in SaaS in years! I signed up for the business plan about 2 weeks ago and have been absolutely amazed at 1) the quality of the existing product and 2) the speed at which they are deploying even more value added feature and 3) the willingness of the support team to jump in and help out where required. Can't wait for Portals (hoping for a beta invite) and integrated Video messaging! This is the best investment I've made in SaaS in years!

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George
CY

Full of bugs Full of bugs, often it won't record anything, on other times it will sign out and it won't allow you to upload the videos. The worst part is that their "support" team never provides any useful help (and often even ignore my messages). TLDR; Horrible service, horrible support

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