They went the extra 20 miles to support us We were converting from a graphic library that has not been supported for quite a few years to SyncFusion. Our application requires continuous graphing of high volumes of data in a multi-threaded application. SyncFusion support provided tremendous support to get a solution that would support our needs. They were very patient when I was confused and just did what it took to get this working. What they had to do was not trivial but they managed to get it working. I am VERY impressed.

Not so good Other companies, such as Telerik and DevExpress, offer superior products. While they may have fewer components, they are well-tested. With Syncfusion, we've encountered numerous bugs in their controls, resulting in significant time wasted on ticket submissions. The support provided by Syncfusion is subpar; they often take months to address issues and seem indifferent to user feedback. Their proposed solutions frequently fail to address the root problem. Additionally, feature requests remain in evaluation for years without any meaningful response to our requirements. The design of the Blazor components is particularly poor. Given the recent price increase, it's advisable to consider alternatives in the market.

Greate experience with Syncfusion Grid component We are using the Grid UI component which is best in class. It provides many useful features such as filtering, sorting, searching, pagination, etc... You can also customize the menu and other stuff for your own needs. The Syncfusion support is very great. You can submit ticket for any question related to those components. Usually, you will get reply less than 24 hours. They will even provide technical support meeting to help you debug issues. And for the bugs you reported, they always try to fix them in the next release.

A company with a really good product and a fantastic support For the last couple of years we have used Syncfusion products. The integration with our development flow is flawless and it really helps us tackling different aspects of our software that would otherwise be a nightmare. But the most outstanding is their support and their team. Does not matter if it is a bug report or just a query their team is always ready to help, and most of the times even within hours. When the problem cannot be solved immediately they give a date and you can put your signature on it, it will be solved til then. Thumbs up for this company.

Do NOT use this product. Bad support! Do NOT use this product because of bad customer service. Whenever I need help with support, they always tell me to put in a feature request or give me an article that I can google myself. They asked me to fill out a survey. I left negative feedback. They escalated to the upper management of my company. That's a good way to respond to negative feedback. Impressive!