A company with a really good product and a fantastic support For the last couple of years we have used Syncfusion products. The integration with our development flow is flawless and it really helps us tackling different aspects of our software that would otherwise be a nightmare. But the most outstanding is their support and their team. Does not matter if it is a bug report or just a query their team is always ready to help, and most of the times even within hours. When the problem cannot be solved immediately they give a date and you can put your signature on it, it will be solved til then. Thumbs up for this company.

Excellent Support From other reviews, they seem hit-and-miss, but my experience is excellent. One query I had on the forums was down to the way I was using a control, and another query is a genuine bug report. They got back to me within 24h and are letting me know the bugfix progress. I can't ask for more - especially as I'm only on the community licence.

Greate experience with Syncfusion Grid component We are using the Grid UI component which is best in class. It provides many useful features such as filtering, sorting, searching, pagination, etc... You can also customize the menu and other stuff for your own needs. The Syncfusion support is very great. You can submit ticket for any question related to those components. Usually, you will get reply less than 24 hours. They will even provide technical support meeting to help you debug issues. And for the bugs you reported, they always try to fix them in the next release.

Do NOT use this product. Bad support! Do NOT use this product because of bad customer service. Whenever I need help with support, they always tell me to put in a feature request or give me an article that I can google myself. They asked me to fill out a survey. I left negative feedback. They escalated to the upper management of my company. That's a good way to respond to negative feedback. Impressive!

Lots of options, excellent support After years of using SF professionally, I always have been able to get speedy, expert and very friendly support from the SF support team. The number of options of the SF are quite overwhelming at first, but the documentation (e.g. software examples) have been very helpful to get the most out of the package.