Excellent Support From other reviews, they seem hit-and-miss, but my experience is excellent. One query I had on the forums was down to the way I was using a control, and another query is a genuine bug report. They got back to me within 24h and are letting me know the bugfix progress. I can't ask for more - especially as I'm only on the community licence.

A company with a really good product and a fantastic support For the last couple of years we have used Syncfusion products. The integration with our development flow is flawless and it really helps us tackling different aspects of our software that would otherwise be a nightmare. But the most outstanding is their support and their team. Does not matter if it is a bug report or just a query their team is always ready to help, and most of the times even within hours. When the problem cannot be solved immediately they give a date and you can put your signature on it, it will be solved til then. Thumbs up for this company.

Not so good Other companies, such as Telerik and DevExpress, offer superior products. While they may have fewer components, they are well-tested. With Syncfusion, we've encountered numerous bugs in their controls, resulting in significant time wasted on ticket submissions. The support provided by Syncfusion is subpar; they often take months to address issues and seem indifferent to user feedback. Their proposed solutions frequently fail to address the root problem. Additionally, feature requests remain in evaluation for years without any meaningful response to our requirements. The design of the Blazor components is particularly poor. Given the recent price increase, it's advisable to consider alternatives in the market.

They went the extra 20 miles to support us We were converting from a graphic library that has not been supported for quite a few years to SyncFusion. Our application requires continuous graphing of high volumes of data in a multi-threaded application. SyncFusion support provided tremendous support to get a solution that would support our needs. They were very patient when I was confused and just did what it took to get this working. What they had to do was not trivial but they managed to get it working. I am VERY impressed.

I am struggling to use their products… I am struggling to use their products with community licence. Almost every product have problems. Desktop widgeds not properly work at Visual Studio. It messing up all project. Asp controls even basic project not properly setup. Microsoft's standart controls far more nice.