Lots of options, excellent support After years of using SF professionally, I always have been able to get speedy, expert and very friendly support from the SF support team. The number of options of the SF are quite overwhelming at first, but the documentation (e.g. software examples) have been very helpful to get the most out of the package.

Untested controls I have been using some of their controls for Xamarin Forms for 5+ years now. My honest opinion is that their controls are highly untested. So if you are aiming for a more complex use than the shown in guide, you are going to find out some important bugs. I can say I found problems with almost all of controls I used. Some problems are just easy to solve (elements of style customization being ignored). Some other are just making the whole control unusable. For instance, SfChat has an obligatory behaviour of starting the listView on the first message and automatically scroll till last one. Super cool when you have 20 messages. UNUSABLE in real cases where you have 1500 messages as you would just stay staring at the screen scrolling by inself for 30 seconds without even being able to interact with the control. If you just want the plain control without any type of customization, it definitely saves you some implementation time.

Excellent Support From other reviews, they seem hit-and-miss, but my experience is excellent. One query I had on the forums was down to the way I was using a control, and another query is a genuine bug report. They got back to me within 24h and are letting me know the bugfix progress. I can't ask for more - especially as I'm only on the community licence.

Do NOT use this product. Bad support! Do NOT use this product because of bad customer service. Whenever I need help with support, they always tell me to put in a feature request or give me an article that I can google myself. They asked me to fill out a survey. I left negative feedback. They escalated to the upper management of my company. That's a good way to respond to negative feedback. Impressive!

They went the extra 20 miles to support us We were converting from a graphic library that has not been supported for quite a few years to SyncFusion. Our application requires continuous graphing of high volumes of data in a multi-threaded application. SyncFusion support provided tremendous support to get a solution that would support our needs. They were very patient when I was confused and just did what it took to get this working. What they had to do was not trivial but they managed to get it working. I am VERY impressed.