Beautiful controls and amazing support Syncfusion's controls are beautiful, and their documentation is great, but what sets them apart for me is their support. We jumped into Blazor right at the beginning at a time when the controls were v1.0. We had many paper cuts on the way (as one would expect with a new tech), but the support has always been super solid. The Syncfusion team in the forum are so active and helpful that I have not had to submit a help desk ticket in years. Answers to questions are always comprehensive and often come with a sample project. Very happy with our decision to go with Syncfusion.

Do NOT use this product. Bad support! Do NOT use this product because of bad customer service. Whenever I need help with support, they always tell me to put in a feature request or give me an article that I can google myself. They asked me to fill out a survey. I left negative feedback. They escalated to the upper management of my company. That's a good way to respond to negative feedback. Impressive!

A great product - Components are plenty, and easy to use (we use Angular components, but the others seem to be the same). - Documentation is good. A lot of examples, how-to, and API docs. - Very supportive, the support team replies support tickets that solve our issue quickly, detailed.

Not so good Other companies, such as Telerik and DevExpress, offer superior products. While they may have fewer components, they are well-tested. With Syncfusion, we've encountered numerous bugs in their controls, resulting in significant time wasted on ticket submissions. The support provided by Syncfusion is subpar; they often take months to address issues and seem indifferent to user feedback. Their proposed solutions frequently fail to address the root problem. Additionally, feature requests remain in evaluation for years without any meaningful response to our requirements. The design of the Blazor components is particularly poor. Given the recent price increase, it's advisable to consider alternatives in the market.

They went the extra 20 miles to support us We were converting from a graphic library that has not been supported for quite a few years to SyncFusion. Our application requires continuous graphing of high volumes of data in a multi-threaded application. SyncFusion support provided tremendous support to get a solution that would support our needs. They were very patient when I was confused and just did what it took to get this working. What they had to do was not trivial but they managed to get it working. I am VERY impressed.