Greate experience with Syncfusion Grid component We are using the Grid UI component which is best in class. It provides many useful features such as filtering, sorting, searching, pagination, etc... You can also customize the menu and other stuff for your own needs. The Syncfusion support is very great. You can submit ticket for any question related to those components. Usually, you will get reply less than 24 hours. They will even provide technical support meeting to help you debug issues. And for the bugs you reported, they always try to fix them in the next release.

Beautiful controls and amazing support Syncfusion's controls are beautiful, and their documentation is great, but what sets them apart for me is their support. We jumped into Blazor right at the beginning at a time when the controls were v1.0. We had many paper cuts on the way (as one would expect with a new tech), but the support has always been super solid. The Syncfusion team in the forum are so active and helpful that I have not had to submit a help desk ticket in years. Answers to questions are always comprehensive and often come with a sample project. Very happy with our decision to go with Syncfusion.

Not so good Other companies, such as Telerik and DevExpress, offer superior products. While they may have fewer components, they are well-tested. With Syncfusion, we've encountered numerous bugs in their controls, resulting in significant time wasted on ticket submissions. The support provided by Syncfusion is subpar; they often take months to address issues and seem indifferent to user feedback. Their proposed solutions frequently fail to address the root problem. Additionally, feature requests remain in evaluation for years without any meaningful response to our requirements. The design of the Blazor components is particularly poor. Given the recent price increase, it's advisable to consider alternatives in the market.

Excellent Support From other reviews, they seem hit-and-miss, but my experience is excellent. One query I had on the forums was down to the way I was using a control, and another query is a genuine bug report. They got back to me within 24h and are letting me know the bugfix progress. I can't ask for more - especially as I'm only on the community licence.

A company with a really good product and a fantastic support For the last couple of years we have used Syncfusion products. The integration with our development flow is flawless and it really helps us tackling different aspects of our software that would otherwise be a nightmare. But the most outstanding is their support and their team. Does not matter if it is a bug report or just a query their team is always ready to help, and most of the times even within hours. When the problem cannot be solved immediately they give a date and you can put your signature on it, it will be solved til then. Thumbs up for this company.