Excellent Support From other reviews, they seem hit-and-miss, but my experience is excellent. One query I had on the forums was down to the way I was using a control, and another query is a genuine bug report. They got back to me within 24h and are letting me know the bugfix progress. I can't ask for more - especially as I'm only on the community licence.

They went the extra 20 miles to support us We were converting from a graphic library that has not been supported for quite a few years to SyncFusion. Our application requires continuous graphing of high volumes of data in a multi-threaded application. SyncFusion support provided tremendous support to get a solution that would support our needs. They were very patient when I was confused and just did what it took to get this working. What they had to do was not trivial but they managed to get it working. I am VERY impressed.

Do NOT use this product. Bad support! Do NOT use this product because of bad customer service. Whenever I need help with support, they always tell me to put in a feature request or give me an article that I can google myself. They asked me to fill out a survey. I left negative feedback. They escalated to the upper management of my company. That's a good way to respond to negative feedback. Impressive!

Lots of options, excellent support After years of using SF professionally, I always have been able to get speedy, expert and very friendly support from the SF support team. The number of options of the SF are quite overwhelming at first, but the documentation (e.g. software examples) have been very helpful to get the most out of the package.

Beautiful controls and amazing support Syncfusion's controls are beautiful, and their documentation is great, but what sets them apart for me is their support. We jumped into Blazor right at the beginning at a time when the controls were v1.0. We had many paper cuts on the way (as one would expect with a new tech), but the support has always been super solid. The Syncfusion team in the forum are so active and helpful that I have not had to submit a help desk ticket in years. Answers to questions are always comprehensive and often come with a sample project. Very happy with our decision to go with Syncfusion.