Xoxoday

Xoxoday, 303 Twin Dolphin Dr FL 600 #80, Redwood City, CA 94065, United States, 94065, Redwood City, United States
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4.05
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

10.00%

1

15.00%
About Xoxoday

Xoxoday is a fintech SaaS company with products for every dimension of business growth. Xoxoday suite of three SaaS products, Plum, Empuls, and Compass allow businesses to digitize rewards, engagement, and incentives for various personas and use-cases across all industries. Xoxoday is trusted by 5000+ businesses across more than 10 countries and supports 50,000+ daily transactions.

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Tom McCurdy
AE

A pain to get off mailing list I ended up not needing their service. I tried to unsubscribe to their mailing list and they would not let me without first 'logging in' to their system. I decided to submit a ticket to their support with the simple instruction: Please remove me from all mailing lists. They emailed back and asked for screenshots of the problem. I responded that they should not need screenshots to remove me from the mailing list. Please just remove my email from their mailing lists. They 'Closed' the ticked as as 'Resolved' and did not remove me from the mailing list. They then sent me a survey for my experience. I put 'Extremely Dissatisfied. They reached out to ask for a call/meeting to discuss my survey. As entertaining as the the whole experience was at this point, I was fed up, so I just went through the password recovery process, logged in, and unsubscribed. Hopefully I stop receiving the emails now... but I hate when companies prevent you from an easy unsubscribe.

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Mary Ann Leyran
PH

Xoxoday gave me an invalid code Xoxoday gave me an invalid code. The manager of the bakeshop said it is a used code. I did not have any problems with Xoxoday when they partnered with Giftaway Ph last year. But they changed partners and switched to Gifted Ph and now I am encountering problems with redeeming my reward from ipsos isay. I already emailed Xoxoday's customer service but my isssue has not yet been resolved. I am so disappointed.

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Chaitanya Jadhavar
IN

Employee motivation is very important… Employee motivation is very important nowadays for a company to achieve great success, xoxoday is great platform where we can send gifts to employees through various options

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Anusha Sreekakolapu
IN

"Goes beyond the stars" The customer support is highly responsive in resolving your queries.It offers a wide range of gift card options to choose from.Redeeming gift cards is super easy, even for new users.

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catherine millar
GB

Untrustworthy, poor CS, and GDPR breach They issued a voucher that had already been issued/used by someone else in Germany (I am UK based). When flagged this with their CS, they breached GDPR and gave me the person's full name, and email address to confirm I did not know this person. Poor CS followed, I was asked lots of questions, I would answer, then I would get a generic response back. This was repeated again and again. After that I kept getting the same copied-and-pasted response from them, saying it was a priority and they were 'looking into it'. They made no effort to rectify the situation and would not acknowledge any request for a more local, or senior contact. Do not waste your time or money with this company.

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