Xoxoday

Xoxoday, 303 Twin Dolphin Dr FL 600 #80, Redwood City, CA 94065, United States, 94065, Redwood City, United States
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4.05
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

10.00%

1

15.00%
About Xoxoday

Xoxoday is a fintech SaaS company with products for every dimension of business growth. Xoxoday suite of three SaaS products, Plum, Empuls, and Compass allow businesses to digitize rewards, engagement, and incentives for various personas and use-cases across all industries. Xoxoday is trusted by 5000+ businesses across more than 10 countries and supports 50,000+ daily transactions.

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Gourav Yadav
IN

Pathetic Customer Support Never seen such pathetic customer support. There is no responsiveness at all. You send them 5 emails and they never respond to them. You connect them to Whatsapp chat, they listen and after sometime disconnects. You ask them for call support. They say there is no such support.

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Maria
PH

Nice Try! Its very easy to use and it has alot of store to choose from. However, sometimes the code is late and nee to email the customer care first. But overall its good. Im happy to use this one. Thank you.

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Tom McCurdy
AE

A pain to get off mailing list I ended up not needing their service. I tried to unsubscribe to their mailing list and they would not let me without first 'logging in' to their system. I decided to submit a ticket to their support with the simple instruction: Please remove me from all mailing lists. They emailed back and asked for screenshots of the problem. I responded that they should not need screenshots to remove me from the mailing list. Please just remove my email from their mailing lists. They 'Closed' the ticked as as 'Resolved' and did not remove me from the mailing list. They then sent me a survey for my experience. I put 'Extremely Dissatisfied. They reached out to ask for a call/meeting to discuss my survey. As entertaining as the the whole experience was at this point, I was fed up, so I just went through the password recovery process, logged in, and unsubscribed. Hopefully I stop receiving the emails now... but I hate when companies prevent you from an easy unsubscribe.

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Mylene Bacon
PH

Great Marketplace with one of the best Customer Service Being a panelist of Ipsos iSay, Xoxoday Digital Voucher is one of the reward options. Xoxoday is one of the best online marketplaces out there to redeem gift cards and vouchers for a reasonable fee. Also, you can choose any country for redemption. Lastly, the site has one of the best Customer Service Support, as they immediately reply and provide prompt actions to queries and issues I have. I had some major technical issues with redemption the past month and the CS was able to get in touch quickly. Though it took longer to receive the order (3 days) compared to my past transactions, still they were able to comply as promised.

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Paul Ashi Fermin
PH

It was a really great app to give you… It was a really great app to give you employees rewards. Thanks xoxoday!

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