Pathetic Customer Support Never seen such pathetic customer support. There is no responsiveness at all. You send them 5 emails and they never respond to them. You connect them to Whatsapp chat, they listen and after sometime disconnects. You ask them for call support. They say there is no such support.

Amazing experience with Xoxoday Plum! Best platform for Gifting! I like the idea that you can easily convert reward points into shopping vouchers. I really loved the response knowledge and attitude of the customer support team. They helped me with all the queries quickly.

Quick Customer Support and listen very… Quick Customer Support and listen very carefully and give you best. I have Experienced Good Customer Support from Xoxoday When ever I worte our Query relates to an Voucher/GC To:- cs AT xoxoday DOT com I am Sure half of my Query has got resolved..! And my reward finally received, thanks xoxoday. That Much of Bonding we had since then We really grateful to have Xoxoday as our Vendor we had, having and going to be have a wonderful service by xoxoday in all kind.

A pain to get off mailing list I ended up not needing their service. I tried to unsubscribe to their mailing list and they would not let me without first 'logging in' to their system. I decided to submit a ticket to their support with the simple instruction: Please remove me from all mailing lists. They emailed back and asked for screenshots of the problem. I responded that they should not need screenshots to remove me from the mailing list. Please just remove my email from their mailing lists. They 'Closed' the ticked as as 'Resolved' and did not remove me from the mailing list. They then sent me a survey for my experience. I put 'Extremely Dissatisfied. They reached out to ask for a call/meeting to discuss my survey. As entertaining as the the whole experience was at this point, I was fed up, so I just went through the password recovery process, logged in, and unsubscribed. Hopefully I stop receiving the emails now... but I hate when companies prevent you from an easy unsubscribe.

most of the time its working very well… most of the time its working very well and providing hassle free service. sometimes I have faced some issues. but still the issue are resolved quickly by xoxoday team. Thanks