"Goes beyond the stars" The customer support is highly responsive in resolving your queries.It offers a wide range of gift card options to choose from.Redeeming gift cards is super easy, even for new users.

Amazing experience with Xoxoday Plum! Best platform for Gifting! I like the idea that you can easily convert reward points into shopping vouchers. I really loved the response knowledge and attitude of the customer support team. They helped me with all the queries quickly.

A pain to get off mailing list I ended up not needing their service. I tried to unsubscribe to their mailing list and they would not let me without first 'logging in' to their system. I decided to submit a ticket to their support with the simple instruction: Please remove me from all mailing lists. They emailed back and asked for screenshots of the problem. I responded that they should not need screenshots to remove me from the mailing list. Please just remove my email from their mailing lists. They 'Closed' the ticked as as 'Resolved' and did not remove me from the mailing list. They then sent me a survey for my experience. I put 'Extremely Dissatisfied. They reached out to ask for a call/meeting to discuss my survey. As entertaining as the the whole experience was at this point, I was fed up, so I just went through the password recovery process, logged in, and unsubscribed. Hopefully I stop receiving the emails now... but I hate when companies prevent you from an easy unsubscribe.

Untrustworthy, poor CS, and GDPR breach They issued a voucher that had already been issued/used by someone else in Germany (I am UK based). When flagged this with their CS, they breached GDPR and gave me the person's full name, and email address to confirm I did not know this person. Poor CS followed, I was asked lots of questions, I would answer, then I would get a generic response back. This was repeated again and again. After that I kept getting the same copied-and-pasted response from them, saying it was a priority and they were 'looking into it'. They made no effort to rectify the situation and would not acknowledge any request for a more local, or senior contact. Do not waste your time or money with this company.

Pathetic Customer Support Never seen such pathetic customer support. There is no responsiveness at all. You send them 5 emails and they never respond to them. You connect them to Whatsapp chat, they listen and after sometime disconnects. You ask them for call support. They say there is no such support.