Xoxoday

Xoxoday, 303 Twin Dolphin Dr FL 600 #80, Redwood City, CA 94065, United States, 94065, Redwood City, United States
image
4.05
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

10.00%

1

15.00%
About Xoxoday

Xoxoday is a fintech SaaS company with products for every dimension of business growth. Xoxoday suite of three SaaS products, Plum, Empuls, and Compass allow businesses to digitize rewards, engagement, and incentives for various personas and use-cases across all industries. Xoxoday is trusted by 5000+ businesses across more than 10 countries and supports 50,000+ daily transactions.

Tags
Contact Info

You need to Login first to submit your review.

image
Shein
PH

Xoxoday is such a great marketplace Xoxoday is such a great marketplace for purchasing various perks, giftcards, vouchers and coupons. They are easy-to-navigate website where you can easily redeem vouchers or gift cards. While at the same time you are able to check your own balance on seeing how much you still have on your code/points balance. Also, they have good customer service. When I have a query, they respond to me as soon as possible, and that is one of the best experiences I have with them. Hence, what i really enjoy about Xoxoday is, they have a lot of partners like Gcash, Paypal, Shopee, Lazada, Grab, Steam and many more where you can use it on cash, prepaid card, crypto, for food and restaurant, gaming, grocery, subscriptions, offers and so on.

image
catherine millar
GB

Untrustworthy, poor CS, and GDPR breach They issued a voucher that had already been issued/used by someone else in Germany (I am UK based). When flagged this with their CS, they breached GDPR and gave me the person's full name, and email address to confirm I did not know this person. Poor CS followed, I was asked lots of questions, I would answer, then I would get a generic response back. This was repeated again and again. After that I kept getting the same copied-and-pasted response from them, saying it was a priority and they were 'looking into it'. They made no effort to rectify the situation and would not acknowledge any request for a more local, or senior contact. Do not waste your time or money with this company.

image
Mylene Bacon
PH

Great Marketplace with one of the best Customer Service Being a panelist of Ipsos iSay, Xoxoday Digital Voucher is one of the reward options. Xoxoday is one of the best online marketplaces out there to redeem gift cards and vouchers for a reasonable fee. Also, you can choose any country for redemption. Lastly, the site has one of the best Customer Service Support, as they immediately reply and provide prompt actions to queries and issues I have. I had some major technical issues with redemption the past month and the CS was able to get in touch quickly. Though it took longer to receive the order (3 days) compared to my past transactions, still they were able to comply as promised.

image
Venu Madhavan Mangena
IN

It's awesome It's awesome. The customer service response is very quick and good when I was facing the coupon issues. At the same time, the coupon can be redeemed on various platforms on the user's interest.

image
Tom McCurdy
AE

A pain to get off mailing list I ended up not needing their service. I tried to unsubscribe to their mailing list and they would not let me without first 'logging in' to their system. I decided to submit a ticket to their support with the simple instruction: Please remove me from all mailing lists. They emailed back and asked for screenshots of the problem. I responded that they should not need screenshots to remove me from the mailing list. Please just remove my email from their mailing lists. They 'Closed' the ticked as as 'Resolved' and did not remove me from the mailing list. They then sent me a survey for my experience. I put 'Extremely Dissatisfied. They reached out to ask for a call/meeting to discuss my survey. As entertaining as the the whole experience was at this point, I was fed up, so I just went through the password recovery process, logged in, and unsubscribed. Hopefully I stop receiving the emails now... but I hate when companies prevent you from an easy unsubscribe.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow