Quick Customer Support & User Friendly Dashboard Quick Customer Support I have Experienced Good Customer Support from Xoxoday When ever I worte our Query relates to an Voucher/GC To:- cs AT xoxoday DOT com I am Sure half of my Query has got resolved..! That Much of Bonding we had since then We really grateful to have Xoxoday as our Vendor we had, having and going to be have a wonderful service by xoxoday in all kind. Where top class brand of Vouchers and Gift card with an protective and encrypted link generation. we got very kind and always supportive Key account Manager - Poornima Rajendra Best class of Branded Voucher Availability of Most of the Market (Country).

Xoxoday gave me an invalid code Xoxoday gave me an invalid code. The manager of the bakeshop said it is a used code. I did not have any problems with Xoxoday when they partnered with Giftaway Ph last year. But they changed partners and switched to Gifted Ph and now I am encountering problems with redeeming my reward from ipsos isay. I already emailed Xoxoday's customer service but my isssue has not yet been resolved. I am so disappointed.

"Goes beyond the stars" The customer support is highly responsive in resolving your queries.It offers a wide range of gift card options to choose from.Redeeming gift cards is super easy, even for new users.

Untrustworthy, poor CS, and GDPR breach They issued a voucher that had already been issued/used by someone else in Germany (I am UK based). When flagged this with their CS, they breached GDPR and gave me the person's full name, and email address to confirm I did not know this person. Poor CS followed, I was asked lots of questions, I would answer, then I would get a generic response back. This was repeated again and again. After that I kept getting the same copied-and-pasted response from them, saying it was a priority and they were 'looking into it'. They made no effort to rectify the situation and would not acknowledge any request for a more local, or senior contact. Do not waste your time or money with this company.

A pain to get off mailing list I ended up not needing their service. I tried to unsubscribe to their mailing list and they would not let me without first 'logging in' to their system. I decided to submit a ticket to their support with the simple instruction: Please remove me from all mailing lists. They emailed back and asked for screenshots of the problem. I responded that they should not need screenshots to remove me from the mailing list. Please just remove my email from their mailing lists. They 'Closed' the ticked as as 'Resolved' and did not remove me from the mailing list. They then sent me a survey for my experience. I put 'Extremely Dissatisfied. They reached out to ask for a call/meeting to discuss my survey. As entertaining as the the whole experience was at this point, I was fed up, so I just went through the password recovery process, logged in, and unsubscribed. Hopefully I stop receiving the emails now... but I hate when companies prevent you from an easy unsubscribe.