I am a new customer I am a new customer. My husband and I are life coaches and we own a marketing agency. When we first moved our site over to Voolt we had some minor issues such as lag time with propagation and the need to update mx records to keep our company email functioning. Our interactions with the support team have been timely and professional. We are very happy with the tone of the emails and chats we have received. We like the website. It is truly what we need for now. We are considering moving more sites to Voolt. Special mention of employee Maynara. We had multiple interactions with her. Made us feel at ease. Also she is. Very knowledgeable and really knows her stuff. Another rep named Gustavo, also very professional. I think we found our hosting home.

Our encounter with Voolt has been… Our encounter with Voolt has been nothing short of exceptional. While configuring our domain name, we encountered challenges with the MX records and document uploads. However, the response from the Voolt team was swift and efficient. We extend our heartfelt gratitude to both Maynara and Gustavo for their invaluable assistance in resolving the issue. Their dedication and professionalism are truly commendable. Keep up the excellent work!

Basic website with limited editing capabilites The platform offers basic prebuilt templates and content with limited options to customize the layout. This may result in websites in your area looking similar to each other. Features such as creating links in the content, adding photos and galleries, and expanding the main menu are not available. Additionally, social media advertising options are not available, only Google ads. If your business relies heavily on Google ads and requires a simple, generic website, this platform could be beneficial for you. You will need to switch to their NameServer in order to use a custom domain. They will have control over it, so any time you need to make changes to a record, you will have to reach out to their support team. This process may be inconvenient for many.

Trust nobody that has no phone number… Trust nobody that has no phone number to call. That means they do not want to help you once you get the service or they have a small staff. Making it like they have a big staff If you make a website to their liking then you should have a phone number for any questions instead of online

Been waiting for them to fix the domain… Been waiting for them to fix the domain name on my website for a week now. Can't never get ahold of someone from customer service. In the five tickets I've put in I've had one person set up a call then said I could reach out to him directly. Guess what yeah I guess it NO RESPONSE