Our encounter with Voolt has been… Our encounter with Voolt has been nothing short of exceptional. While configuring our domain name, we encountered challenges with the MX records and document uploads. However, the response from the Voolt team was swift and efficient. We extend our heartfelt gratitude to both Maynara and Gustavo for their invaluable assistance in resolving the issue. Their dedication and professionalism are truly commendable. Keep up the excellent work!

"Maynara demonstrated excellent… "Maynara demonstrated excellent customer service skills when she assisted me with my website. I was experiencing some issues, but she breezed through and resolved them in no time. I am extremely satisfied with the service provided by Voolt in creating my small business website."

Maynara was very helpful Maynara was very helpful. I’m not a tech savvy person, so having her step by step walk me through my issues was a great help.

If I could leave zero stars I would If I could leave zero stars I would. DO NOT waste your time and money with this company. Their customer service is basically none existent. They take DAYS to respond to a service ticket request. My first problem was my edits were not being saved or uploaded/published. When they finally responded to my original request to fix the issue, it took almost 2 weeks for them to respond. The email I received said the issue was resolved, but when I went to update edits, the site still wouldn't update. Due to the response time and the fact that the ussue wasn't resolved, I was done with them. I went to another host provider and created another site with way more editing and customization control. However, I need Voolt to grant me access to the DNS server so I can transfer to my new provider. It took them 3 days to respond to my initial request and when they did respond, I was told the issue would be escalated to another team and they would be sending the access. We'll, it's been a week and I still haven't heard back. I have sent additional emails and no response!!!! There is no phone or live chat to speak with a human directly. I'm so disappointed I myself for not doing more research but personally, this company has been completely unprofessional and a real disaster. Proceed with caution or better yet, save yourself the headache, and take a pass on these guys!!!

Another great experience I am beyond happy with my website and with voolt in general. I sent in a request to make changes on my dns and I got a response within 24 hrs. My rep Maynara was prompt and on top of my request and within a day completed my request. The tech team a voolt is awesome.