Review of Purchase, Customer Service, and Delivery This review is solely on Purchase, Customer Service and Delivery. I am going to wait 30 days of use to then do a review on the actual product. All I can say is that the professionalism which I received from this company was immeasurable. From Pricing, getting to my dentist and any questions that i sent emails to... was immediately responded and answered. I only gave this review a 4 since on delivery the Reservoir was not in the box and had to be shipped to me at a later date. Other than that I am very pleased with the service which I have gotten so far and I can't wait to do more business with Proclaim.

Wait for the third generation? The cleaning is so short it was tremendously incomplete. It left far too much residue on and between my teeth.

Proclaim MIO requirement Molar and premolar cleaning are very good, canine / incisor cleaning ok. Extremely tight fit to get into my mouth. Your measurements should include MIO / Maximal Incisal Opening. My MIO is only 25 mm ( normal is 40mm ) and sometimes inserting the proclaim causes fissures at a labial corner. Shaving even 1mm from the device height would be much better.

Looooong wait The bad: months to take delivery (meanwhile you’ve been charged in full!), the top of the water reservoir is not positively attached in any way (easy to get bumped off) and for unknown reasons the connector for the reservoir to the base is off-centered so that it takes more fiddling than should be necessary to mount in after filling. Takes up a LOT of counter space. Rinse additive doesn’t come in economically sized (and priced) containers. The good: well, it seems to work as advertised. I am not certain it can truly replace floss as it can’t get very stuck bits out of tight spaces, but certainly a huge step forward in the “rinsing between meals” department. Water instrument cord doesn’t get tangled - nice design!

Amazing customer service Thank you proclaim!!! Sent me a new mouthpiece within a few days after a minor chip. Great device to use everyday and great customer service :)