The unit arrived about a week earlier… The unit arrived about a week earlier than promised, so that was a nice surprise. I'm enjoying using this unique product... and hoping to see positive results at my next dentist visit.

One week in and it feels great! It took a while to get it but that's not uncommon with start ups. Customer service was excellent - very responsive. Item arrived as promised and so far we love it. A week in, it's incredibly easy to use and SO much faster than flossing. My mouth does feel fresher afterwards even more so than after just brushing and I'm not even using the infusion. Look forward to our dental visit to see the results...

Nice product Nice product, cleans quickly. Not much more effective than top of the line water pik for cleaning, just quicker, and maybe that is worth it.

Looooong wait The bad: months to take delivery (meanwhile you’ve been charged in full!), the top of the water reservoir is not positively attached in any way (easy to get bumped off) and for unknown reasons the connector for the reservoir to the base is off-centered so that it takes more fiddling than should be necessary to mount in after filling. Takes up a LOT of counter space. Rinse additive doesn’t come in economically sized (and priced) containers. The good: well, it seems to work as advertised. I am not certain it can truly replace floss as it can’t get very stuck bits out of tight spaces, but certainly a huge step forward in the “rinsing between meals” department. Water instrument cord doesn’t get tangled - nice design!

Love the product, but wish the rinse lasted longer. Love the product. The precision is excellent and the concentrate leaves mouth feeling great! One tweak I’d recommend: When on high pressure, the rinse doesn’t last long enough. I’d like to see a bigger tank that can be used to rinse longer.