SUBSCRIPTION ISSUE I am currently a student and as part of my training, I have to write a research paper. Therefore, I need to conduct interviews and transcribe them into text. I chose to subscribe for only one month at $30, but without paying attention, I was charged $169 for a one-year subscription. I contacted customer support to get a refund and was contacted back in less than 24 hours to find a solution. I thank the Cockatoo teams for their assistance. On the other hand, the site is very intuitive and provides very good transcriptions for interviews of more than an hour. I recommend it!

Fees too high The 1-star review is not a reflection of their service, nor is it a reflection on the quality of their transcriptions, which sets the benchmark in the industry. I have tested other transcription services and none even come close. However, having been a subscriber and regular user, I find their 264% increase in annual subscription rate way off the scale. I'm sorry, but as I don't use anything like the available word or file limit allowed, I will not be renewing. Perhaps they might consider offering a lower annual subs rate for a lower usage requirement.

The 95+% accuracy was truly helpful for… The 95+% accuracy was truly helpful for starters as was the speed in which the work was done, giving me the basis for an excellent transcription base and later good finished product for my client.

I am thrilled by Cockatoo! I am thrilled by Cockatoo! It transcribes even spoken dialect in proper written language. That's outstanding. And I stop saving extra copies of the transcrips. They are always and securely available on Cockatoos's platform and even separated minute by minute. You always have your full overview over the whole text. Really great!

Cockatoo works like magic Cockatoo works like magic! 99% accuracy and it switches languages, even though you choose one before you transcribe. I love that they don't make any money on ads. Upload -> Transcribe -> Download and repeat!