BUYER BEWARE.. BUYER BEWARE... I got my order on 04/06/2024 and could not fit the item contacted their customer service is horrible with responses. I finally got a hold of someone to obtain their return address. I sent them 2 and I got refunded for 1 item. I am reporting them to BBB and the Federal trade commission they are just wrong all the way around

Excellent customer service I placed 2 different orders and received both items as promised on time. However after trying them on, I discovered they were too big. I reached out via social media to ask to exchange for a smaller size and received a response within 24 hours period The exchange process was extremely simple, and hassle-free. Customer service was very kind and able to get me the sizes I needed and now I'm looking snatched and the booty is looking better than ever!

unhappy customer Several things went wrong. First, I was trying to order something and kept receiving an error message. I tried several times and then finally said never mind and stopped only to find the next day that all three attempts went through later and then I was trying to find out how to cancel the orders as i only wanted one but could not find out how to cancel. not very user-friendly. I sent an email and still no info on how to cancel. I ended up receiving three girdles and not the ones I wanted with the opening to use the ladies' room. I cannot wear them. Also, they are not very compressing and fit baggy. Just an overall bad experience for the money spent. A big waste. Won't be recommending it.

My Go-To Company for ShapeWear The products are amazing. My go-to company for shape wear. I have 3 different bodices each one snatches me perfectly and with every wear it becomes more comfortable. With my recent purchase, I had a very great customer service experience. I had a slow moment and did not add the suite number to my package, so it could not be delivered and was returned to the warehouse. I reached out to customer service and they were able to fix it and within days my purchase was resent to me. I was truly grateful for the professionalism and quick response to addressing my problem.

Great quality and great customer service I purchased several items from Shapellx and the order was shipped accurately and on time. The quality of the items were very good and the compression strength was just as noted in the description. I decided to exchange one item and the customer service handled that issue promptly. I would purchase from Shapellx again.