The follow-up with your doctor is key The follow-up with your doctor is key. It is important to provide your feedback with progress photos in order for the doctor to know if your dosage is working well for you. Musely's customer service is very diligent with their response to any concerns you may have, and as a current patient under Musely for both Melasma and Hair loss issue, that is greatly appreciated. So, basically I give Musely all the stars.

Melasma The first 2 months didn’t make much difference, I started to see a result at day 75, some part of my melasma mustache are already gone. I can see it very clearly because the shape of dark patch has changed. IT WORKS !! Don’t give up and be patience!!

They charged me $80 and send to the… They charged me $80 and send to the wrong address and won’t refund my money back. Terrible customer service.

Musely seems shady I can't even rate the product because I haven't received it, yet, but I will say that this company is shady. They have you enter medical history and photos, and then charge you $20 for a dermatologist to review your purchased item and provide a prescription. This is all fine. But if that doctor recommends another product from Musely, you are then charged for ANOTHER doctor visit on that purchase... only to have the same doctor review another medical history and photos that are less than 24 hours apart. If a doctor recommends something, then you shouldn't be charged again to send photos and medical history since the doctor obviously reviewed those the first time before making the recommendation.

Good peel! The spot peel works as promised. I however wished they had paired it with a cooling product to apply afterwards to prevent redness and or inflammation. Nonetheless, I’m satisfied with the peel.