Musely

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3.75
Based on 20 Reviews

5

60.00%

4

10.00%

3

0.00%

2

5.00%

1

25.00%
About Musely

Musely is a prescription skincare company with a focus on accessible and effective telemedicine, offering personalized treatments for dark spots, rosacea, anti-aging and hair loss.

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Oona
GB

Run from this company Run from this company. They will do nothing to help you get a refund if you have a reaction or are not satisfied with the product. They will only give you a runaround. After weeks using this, my skin has never looked of felt worse... deepened wrinkles, itchy. In seeking a refund they responded that I must contact their dermatologist but then went on to state that the dermatologist has nothing to do with refunds. "Please keep in mind that your dermatologist will NOT answer any questions in regards to a refund as they only manage medical questions and your prescription" In other words, even if you've had a reaction and consulted with your own physician, that's not enough to get a refund and they have stringent rules to their "60-Day Results Guarantee." They will make getting a refund as difficult as possible.

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Amanda
GB

Musely seems shady I can't even rate the product because I haven't received it, yet, but I will say that this company is shady. They have you enter medical history and photos, and then charge you $20 for a dermatologist to review your purchased item and provide a prescription. This is all fine. But if that doctor recommends another product from Musely, you are then charged for ANOTHER doctor visit on that purchase... only to have the same doctor review another medical history and photos that are less than 24 hours apart. If a doctor recommends something, then you shouldn't be charged again to send photos and medical history since the doctor obviously reviewed those the first time before making the recommendation.

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Jean Vinelli
GB

No more dark spots My face was getting more and more dark spots. I was reluctant to order Musely, but cleared it with my local dermatologist. After using Musely spot cream, my dark spots got less and less noticeable. I continue to use it as maintenance. I recommended it to few of my friends as well who were pleased with their results. My family always comments on how much better my face looks. I am 71 years old.

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Cindy
GB

Hair Pills Work! I’ve been using the hair growth pills for about 7 weeks and can see a difference in the amount of new baby hairs I’ve got on my temples. The bottle says to take before bed for best effect but it does make me need to pee during the night because one of the main ingredients, spironolactone, is a diuretic.

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customer
GB

The follow-up with your doctor is key The follow-up with your doctor is key. It is important to provide your feedback with progress photos in order for the doctor to know if your dosage is working well for you. Musely's customer service is very diligent with their response to any concerns you may have, and as a current patient under Musely for both Melasma and Hair loss issue, that is greatly appreciated. So, basically I give Musely all the stars.

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