Spot cream was poorly mixed by their… Spot cream was poorly mixed by their compound pharmacy. Squeezed out a significant amount of water not cream. Due to wasted ingredients I contacted their customer support and both times my request for product replacement were dismissed. Their response was to use product and see what happens.

The spot cream is working wonders on… The spot cream is working wonders on my face. I tried so many different facial treatments and nothing worked on my melasma. I went to different dermatologist and none was able to help me. I started using musely for three months and im really satisfied. My melasma has cleared up. Not a hundred percent yet but it's getting there. I'm thankful for this product. Thank you as well.

Wonderful Program Great Dr. consultations-and the products work wonders! There are options to take care of all of my needs and I love having the check ins with the e-nurse. By following the instructions results are pretty much guaranteed. I’m happier than I’ve ever been even having previously experienced in person dermatologist service.

Run from this company Run from this company. They will do nothing to help you get a refund if you have a reaction or are not satisfied with the product. They will only give you a runaround. After weeks using this, my skin has never looked of felt worse... deepened wrinkles, itchy. In seeking a refund they responded that I must contact their dermatologist but then went on to state that the dermatologist has nothing to do with refunds. "Please keep in mind that your dermatologist will NOT answer any questions in regards to a refund as they only manage medical questions and your prescription" In other words, even if you've had a reaction and consulted with your own physician, that's not enough to get a refund and they have stringent rules to their "60-Day Results Guarantee." They will make getting a refund as difficult as possible.

Musely seems shady I can't even rate the product because I haven't received it, yet, but I will say that this company is shady. They have you enter medical history and photos, and then charge you $20 for a dermatologist to review your purchased item and provide a prescription. This is all fine. But if that doctor recommends another product from Musely, you are then charged for ANOTHER doctor visit on that purchase... only to have the same doctor review another medical history and photos that are less than 24 hours apart. If a doctor recommends something, then you shouldn't be charged again to send photos and medical history since the doctor obviously reviewed those the first time before making the recommendation.