Musely

image
3.75
Based on 20 Reviews

5

60.00%

4

10.00%

3

0.00%

2

5.00%

1

25.00%
About Musely

Musely is a prescription skincare company with a focus on accessible and effective telemedicine, offering personalized treatments for dark spots, rosacea, anti-aging and hair loss.

Tags
Contact Info

You need to Login first to submit your review.

image
Janet Cirminiello
US

I received the anti aging cream I received the anti aging cream. it was horrible. i pumped out oil. the product is all separated and every pump is a different consistency. the bottle is TINY and ineffective. I also got an auto shipment of another and tried to return it as the shipping was never even opened and they refused. I was never sent any notifications of another $70 garbage cream. There's no phone communication - horrible customer service and product.

image
Amanda
US

Musely seems shady I can't even rate the product because I haven't received it, yet, but I will say that this company is shady. They have you enter medical history and photos, and then charge you $20 for a dermatologist to review your purchased item and provide a prescription. This is all fine. But if that doctor recommends another product from Musely, you are then charged for ANOTHER doctor visit on that purchase... only to have the same doctor review another medical history and photos that are less than 24 hours apart. If a doctor recommends something, then you shouldn't be charged again to send photos and medical history since the doctor obviously reviewed those the first time before making the recommendation.

image
nancy glorioso
US

Product that truly works. Product that truly works. Great price point. Excellent customer service.

image
Alex C.
US

They charged me $80 and send to the… They charged me $80 and send to the wrong address and won’t refund my money back. Terrible customer service.

image
Jeremy A
US

Spot cream was poorly mixed by their… Spot cream was poorly mixed by their compound pharmacy. Squeezed out a significant amount of water not cream. Due to wasted ingredients I contacted their customer support and both times my request for product replacement were dismissed. Their response was to use product and see what happens.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow