Run from this company Run from this company. They will do nothing to help you get a refund if you have a reaction or are not satisfied with the product. They will only give you a runaround. After weeks using this, my skin has never looked of felt worse... deepened wrinkles, itchy. In seeking a refund they responded that I must contact their dermatologist but then went on to state that the dermatologist has nothing to do with refunds. "Please keep in mind that your dermatologist will NOT answer any questions in regards to a refund as they only manage medical questions and your prescription" In other words, even if you've had a reaction and consulted with your own physician, that's not enough to get a refund and they have stringent rules to their "60-Day Results Guarantee." They will make getting a refund as difficult as possible.

My Skin Hit The Jackpot! Ya-hoo! I feel like I hit the jackpot when I discovered Musely and started using the products. This company does everything right: speedy shipping, direct access to the experts, quick response time, the best online customer service I've personally encountered and quality products that actually work! The Musely system is quite easy, and I like the regimented use of the E-Nurse calendar and follow-ups. I feel like Musely, the whole company, actually cares about ME. I'll continue using Musely for the rest of my life. It's been GREAT!

Good peel! The spot peel works as promised. I however wished they had paired it with a cooling product to apply afterwards to prevent redness and or inflammation. Nonetheless, I’m satisfied with the peel.

Musely seems shady I can't even rate the product because I haven't received it, yet, but I will say that this company is shady. They have you enter medical history and photos, and then charge you $20 for a dermatologist to review your purchased item and provide a prescription. This is all fine. But if that doctor recommends another product from Musely, you are then charged for ANOTHER doctor visit on that purchase... only to have the same doctor review another medical history and photos that are less than 24 hours apart. If a doctor recommends something, then you shouldn't be charged again to send photos and medical history since the doctor obviously reviewed those the first time before making the recommendation.

I received the anti aging cream I received the anti aging cream. it was horrible. i pumped out oil. the product is all separated and every pump is a different consistency. the bottle is TINY and ineffective. I also got an auto shipment of another and tried to return it as the shipping was never even opened and they refused. I was never sent any notifications of another $70 garbage cream. There's no phone communication - horrible customer service and product.