Run from this company Run from this company. They will do nothing to help you get a refund if you have a reaction or are not satisfied with the product. They will only give you a runaround. After weeks using this, my skin has never looked of felt worse... deepened wrinkles, itchy. In seeking a refund they responded that I must contact their dermatologist but then went on to state that the dermatologist has nothing to do with refunds. "Please keep in mind that your dermatologist will NOT answer any questions in regards to a refund as they only manage medical questions and your prescription" In other words, even if you've had a reaction and consulted with your own physician, that's not enough to get a refund and they have stringent rules to their "60-Day Results Guarantee." They will make getting a refund as difficult as possible.

The follow-up with your doctor is key The follow-up with your doctor is key. It is important to provide your feedback with progress photos in order for the doctor to know if your dosage is working well for you. Musely's customer service is very diligent with their response to any concerns you may have, and as a current patient under Musely for both Melasma and Hair loss issue, that is greatly appreciated. So, basically I give Musely all the stars.

Melasma The first 2 months didn’t make much difference, I started to see a result at day 75, some part of my melasma mustache are already gone. I can see it very clearly because the shape of dark patch has changed. IT WORKS !! Don’t give up and be patience!!

So Far, So Good I discovered Musely on IG. I was skeptical and curious so I placed an order. I never received an order confirmation and I became worried about scammed. Turns out the very next day, I was going to email a complaint, I just happened to check my mailbox, and my order was already in my mailbox (hooray). To make a short story short, I’ve been using the Rx spot cream for about a week now and my skin appears to be brighter and a much smoother texture already. I am excited and I can’t wait for my melasma to start clearing up. I’ll make another update in a few weeks. (AA female, age 52) Thank you!

My Skin Hit The Jackpot! Ya-hoo! I feel like I hit the jackpot when I discovered Musely and started using the products. This company does everything right: speedy shipping, direct access to the experts, quick response time, the best online customer service I've personally encountered and quality products that actually work! The Musely system is quite easy, and I like the regimented use of the E-Nurse calendar and follow-ups. I feel like Musely, the whole company, actually cares about ME. I'll continue using Musely for the rest of my life. It's been GREAT!