They charged me $80 and send to the… They charged me $80 and send to the wrong address and won’t refund my money back. Terrible customer service.

Good peel! The spot peel works as promised. I however wished they had paired it with a cooling product to apply afterwards to prevent redness and or inflammation. Nonetheless, I’m satisfied with the peel.

Give it a chance, you'll be pleased Musely is easy to access and not as expensive as seeing a face-to-face dermatologist. It is slower than I expected but not as rough as some chemical peels. The hard part is changing my habits and wearing a hat. They offer a money-back guarantee, so there truly is nothing to lose.

The follow-up with your doctor is key The follow-up with your doctor is key. It is important to provide your feedback with progress photos in order for the doctor to know if your dosage is working well for you. Musely's customer service is very diligent with their response to any concerns you may have, and as a current patient under Musely for both Melasma and Hair loss issue, that is greatly appreciated. So, basically I give Musely all the stars.

Run from this company Run from this company. They will do nothing to help you get a refund if you have a reaction or are not satisfied with the product. They will only give you a runaround. After weeks using this, my skin has never looked of felt worse... deepened wrinkles, itchy. In seeking a refund they responded that I must contact their dermatologist but then went on to state that the dermatologist has nothing to do with refunds. "Please keep in mind that your dermatologist will NOT answer any questions in regards to a refund as they only manage medical questions and your prescription" In other words, even if you've had a reaction and consulted with your own physician, that's not enough to get a refund and they have stringent rules to their "60-Day Results Guarantee." They will make getting a refund as difficult as possible.