J Bret
GBSubsplash took a couple of novice… Subsplash took a couple of novice webmasters and walked with them through the process of setting up a website, inserting content, and learning how to keep the site fresh. plus walked us through the process of getting the app ready for the app stores. Any time we have had a question or concern, they were there to walk with us through the issue to a resolution.
Janet - Sherwood, AR
GBExceptional Products The products that Subsplash offers are exceptional! We have been pleased with our online giving platform, as well as the communication tools offered through the app. As an organization they are responsive to correcting issues and providing enhancements as requested by customers. With that being said, if you ever need to talk to some one URGENTLY, it's not going to happen. The business model they use for interacting with customers is ONE SIDED. It does not, and is not based on customer need, but rather THEIR CONVENIENCE. When you finally make contact with someone they are usually eager to help. They are not good at managing the time difference between their west coast office and other time zones.
RayJr A Montesino
GBOne of the modules in your latest… One of the modules in your latest update of your software--the Bible Reading Plan--is full of bugs, is practically unusable. PLS RESTORE PREVIOUS VERSION. I found this in the PTV.ORG and LAMB LION Ministry APPS.
Patrick Crossing
GBSubsplash great for apps, donations, & streaming We use Subsplash for our Church app, online donations and streaming. We have been very happy with the services provided. Customer service has been excellent. There are so many options for the info on the app, and it has made our livestream easily accessible. Website integration is seamless and looks great. It has increased our donations, and it is the best streaming service we've used. Highly recommend!
Carrie
GBDon’t recommend Don’t recommend. I’ve been with this company for over ten years, before when they were snappages. Customer service used to be great, if you needed something done it got done asap. Now it’s pretty much non existent. All you get is I’ll forward your response onto this department or that department. There’s absolutely no follow up. I’ve been waiting for a month to an issue I’ve been having and still nothing. So we’ve decided to go with a different company for our website needs. Anyone who uses this company, good luck to you.