Exceptional Products The products that Subsplash offers are exceptional! We have been pleased with our online giving platform, as well as the communication tools offered through the app. As an organization they are responsive to correcting issues and providing enhancements as requested by customers. With that being said, if you ever need to talk to some one URGENTLY, it's not going to happen. The business model they use for interacting with customers is ONE SIDED. It does not, and is not based on customer need, but rather THEIR CONVENIENCE. When you finally make contact with someone they are usually eager to help. They are not good at managing the time difference between their west coast office and other time zones.

Subsplash Rocks Subsplash has been hugely helpful over the last year as we have been attempting to connect with our congregation and community. They were extremely responsive to questions as we got started and rolled out. The very few support instances that have occured have been resolved promptly.

Overall good experience Overall good experience. Like the fact that there are constant improvements to the app. Would like to the the same type of cutting edge innovations on the Snappages side. Sometimes it is hard to get in touch with support. Having to make an appointment to call is sometimes inconvenient if the matter is pressing.

Subsplash great for apps, donations, & streaming We use Subsplash for our Church app, online donations and streaming. We have been very happy with the services provided. Customer service has been excellent. There are so many options for the info on the app, and it has made our livestream easily accessible. Website integration is seamless and looks great. It has increased our donations, and it is the best streaming service we've used. Highly recommend!

Don’t recommend Don’t recommend. I’ve been with this company for over ten years, before when they were snappages. Customer service used to be great, if you needed something done it got done asap. Now it’s pretty much non existent. All you get is I’ll forward your response onto this department or that department. There’s absolutely no follow up. I’ve been waiting for a month to an issue I’ve been having and still nothing. So we’ve decided to go with a different company for our website needs. Anyone who uses this company, good luck to you.