Janet - Sherwood, AR
GBExceptional Products The products that Subsplash offers are exceptional! We have been pleased with our online giving platform, as well as the communication tools offered through the app. As an organization they are responsive to correcting issues and providing enhancements as requested by customers. With that being said, if you ever need to talk to some one URGENTLY, it's not going to happen. The business model they use for interacting with customers is ONE SIDED. It does not, and is not based on customer need, but rather THEIR CONVENIENCE. When you finally make contact with someone they are usually eager to help. They are not good at managing the time difference between their west coast office and other time zones.
Isaac
GBSubsplash makes it easy! Subsplash makes it easy! I love using Subsplash because it makes publishing our sermons and giving to the church so easy. We've been using it from the beginning and can say without question that it integrated quickly into our ecosystem and our people locally (and even abroad) have benefited from having the content so readily accessible. Grateful for all they're doing!
Donnie Todd
GBSubsplash has been one of our ministry… Subsplash has been one of our ministry partners for many years now. Their commitment to provide current and vital tools has let us to keep choosing them year after year. Followed up by clear, consistent communication about new features and upgrades and tremendous customer we don’t have to think long about our partnership.
Carrie
GBDon’t recommend Don’t recommend. I’ve been with this company for over ten years, before when they were snappages. Customer service used to be great, if you needed something done it got done asap. Now it’s pretty much non existent. All you get is I’ll forward your response onto this department or that department. There’s absolutely no follow up. I’ve been waiting for a month to an issue I’ve been having and still nothing. So we’ve decided to go with a different company for our website needs. Anyone who uses this company, good luck to you.
Joel
GBSubsplash is an amazing app Subsplash is an amazing app. The customer service team is amazing as well as the onboarding and success team. The app looks CLEAN and the ability to embed your content onto your website is what I love. I still wish there was a little more customizability to make things look exactly the way you want but since it's an app builder it makes sense that you can only use what they provide you with - which is a lot. We've loved our experience with subpslash and they're always making things better!