Joel
GBSubsplash is an amazing app Subsplash is an amazing app. The customer service team is amazing as well as the onboarding and success team. The app looks CLEAN and the ability to embed your content onto your website is what I love. I still wish there was a little more customizability to make things look exactly the way you want but since it's an app builder it makes sense that you can only use what they provide you with - which is a lot. We've loved our experience with subpslash and they're always making things better!
Janet - Sherwood, AR
GBExceptional Products The products that Subsplash offers are exceptional! We have been pleased with our online giving platform, as well as the communication tools offered through the app. As an organization they are responsive to correcting issues and providing enhancements as requested by customers. With that being said, if you ever need to talk to some one URGENTLY, it's not going to happen. The business model they use for interacting with customers is ONE SIDED. It does not, and is not based on customer need, but rather THEIR CONVENIENCE. When you finally make contact with someone they are usually eager to help. They are not good at managing the time difference between their west coast office and other time zones.
Mike
GBI LOVE Subsplash I LOVE Subsplash! With almost anything, there's room for improvement in some areas I would like to see. For example further incorporation of fill-in notes with accounts/ blank notes, or tying notes to to media series so artwork can automatically be included and notes sorted, and a few other things that appeared to be began, but have not been full realized. That said, the support team is awesome, and I do like that SubSplash appears to always be looking for ways to improve the products they offer. I wouldn't use anyone else!
Brittany
GBThe Subsplash platform is AMAZING The Subsplash platform is AMAZING! It's easy to build/use, with a simple yet modern design. The tech support is phenomenal and they have been a huge help any time I've had questions. Our new app and website have really made the world of difference in how we have been able to communicate with our congregation and has also increased our abilities to reach even more people!
Christopher Smith
GBlower-priced & very lacking Subsplash is a lower-priced alternative for local churches, but it is so lacking in features as to be nearly unusable. The positives: 1. It has a wonderful chat function which creates a mini-forum for each group (home group, kitchen team, youth group, etc.) but only on mobile. 2. Sign ups for events, meals, etc. work very well. 3. Sermons can be grouped into series. The negatives: 1. The website it creates for your church looks awful, but also has almost no functionality. "Media" (where sermon recordings go) demands a password every time you click, so a visit to Media page, then search for a sermon, then listen requires 3 password fill-ins! And the search doesn't work at all. Searches for words in the sermon title come up empty; it's possible the database hasn't been implemented yet. 2. None of those nice chat groups on your website. 3. No calendar of events (or Upcoming Events) on website. 4. Your church's Subsplash website will be a basic Wix-style website with none of your graphics, making Subsplash a non-starter for churches concerned about their "brand" or "identity." It is certainly our hope that Subsplash is able to fix the many bugs and add the many missing features, as it's much more affordable than competitors, and the chat enables communication between members, something competitors like CCB and Planning Center don't allow.