Carrie
GBDon’t recommend Don’t recommend. I’ve been with this company for over ten years, before when they were snappages. Customer service used to be great, if you needed something done it got done asap. Now it’s pretty much non existent. All you get is I’ll forward your response onto this department or that department. There’s absolutely no follow up. I’ve been waiting for a month to an issue I’ve been having and still nothing. So we’ve decided to go with a different company for our website needs. Anyone who uses this company, good luck to you.
RayJr A Montesino
GBOne of the modules in your latest… One of the modules in your latest update of your software--the Bible Reading Plan--is full of bugs, is practically unusable. PLS RESTORE PREVIOUS VERSION. I found this in the PTV.ORG and LAMB LION Ministry APPS.
Jayni McCaleb
GBTotal thumbs up! Subsplash staff is always helpful and friendly! I do miss being able to talk with the staff, but I understand the emailing responses. Each time I have ever had an issue or question, The staff was usually quick to respond and offer a solution or a couple of solutions. I have never had an issue that did not get resolved or a suggestion to change situation. One of the biggest assets, to us, is having our year end giving statements taken care of and sent to me. I would recommend Subsplash.
Alex
GBSubsplash give a super consistent Subsplash give a super consistent, clean experience. Their support is top-notch and extremely quick to respond to questions and fix outages. The only reason I would only give four stars is that I feel like the platform will sometimes roll out new features that tend to lead to lots of "outage reports", so I prefer to give them several months before trusting those products (e.g., live stream function). The fact that Subsplash has web and app design functionality is a huge win for us!
Jerry
GBSubsplash Rocks Subsplash has been hugely helpful over the last year as we have been attempting to connect with our congregation and community. They were extremely responsive to questions as we got started and rolled out. The very few support instances that have occured have been resolved promptly.