Donnie Todd
GBSubsplash has been one of our ministry… Subsplash has been one of our ministry partners for many years now. Their commitment to provide current and vital tools has let us to keep choosing them year after year. Followed up by clear, consistent communication about new features and upgrades and tremendous customer we don’t have to think long about our partnership.
Alex
GBSubsplash give a super consistent Subsplash give a super consistent, clean experience. Their support is top-notch and extremely quick to respond to questions and fix outages. The only reason I would only give four stars is that I feel like the platform will sometimes roll out new features that tend to lead to lots of "outage reports", so I prefer to give them several months before trusting those products (e.g., live stream function). The fact that Subsplash has web and app design functionality is a huge win for us!
Faith Christian Center
GBFrustrated If you plan to work with them, regardless of what they say, get all your questions answered up front and if they can't, then don't give them your money. We got two months into development and found they lacked a feature we absolutely needed and had to part ways. Through the process, we found their onboarding staff were unreliable, didn't know the product well, and required a separate meeting for just about every topic for which they might just cancel at last minute or leave you hanging. I burned several vacation days working on this project and staff seemed sort of oblivious to how precious my time is. We've been promised a refund for the time we've paid in advance and still haven't received anything from them weeks later.
Christopher Smith
GBlower-priced & very lacking Subsplash is a lower-priced alternative for local churches, but it is so lacking in features as to be nearly unusable. The positives: 1. It has a wonderful chat function which creates a mini-forum for each group (home group, kitchen team, youth group, etc.) but only on mobile. 2. Sign ups for events, meals, etc. work very well. 3. Sermons can be grouped into series. The negatives: 1. The website it creates for your church looks awful, but also has almost no functionality. "Media" (where sermon recordings go) demands a password every time you click, so a visit to Media page, then search for a sermon, then listen requires 3 password fill-ins! And the search doesn't work at all. Searches for words in the sermon title come up empty; it's possible the database hasn't been implemented yet. 2. None of those nice chat groups on your website. 3. No calendar of events (or Upcoming Events) on website. 4. Your church's Subsplash website will be a basic Wix-style website with none of your graphics, making Subsplash a non-starter for churches concerned about their "brand" or "identity." It is certainly our hope that Subsplash is able to fix the many bugs and add the many missing features, as it's much more affordable than competitors, and the chat enables communication between members, something competitors like CCB and Planning Center don't allow.
Michael
GBThe must have all in one ministry tool! Fantastic Ministry Tool! Mobile App, Website, Streaming and Giving platform all in One. Subsplash has become the connective center of our entire church body. In the age where online service is no longer a question but a requirement, there is a big difference in being a church online or being the online church. At Central Triad Church, Subsplash has made the difference for us.