lower-priced & very lacking Subsplash is a lower-priced alternative for local churches, but it is so lacking in features as to be nearly unusable. The positives: 1. It has a wonderful chat function which creates a mini-forum for each group (home group, kitchen team, youth group, etc.) but only on mobile. 2. Sign ups for events, meals, etc. work very well. 3. Sermons can be grouped into series. The negatives: 1. The website it creates for your church looks awful, but also has almost no functionality. "Media" (where sermon recordings go) demands a password every time you click, so a visit to Media page, then search for a sermon, then listen requires 3 password fill-ins! And the search doesn't work at all. Searches for words in the sermon title come up empty; it's possible the database hasn't been implemented yet. 2. None of those nice chat groups on your website. 3. No calendar of events (or Upcoming Events) on website. 4. Your church's Subsplash website will be a basic Wix-style website with none of your graphics, making Subsplash a non-starter for churches concerned about their "brand" or "identity." It is certainly our hope that Subsplash is able to fix the many bugs and add the many missing features, as it's much more affordable than competitors, and the chat enables communication between members, something competitors like CCB and Planning Center don't allow.

Don’t recommend Don’t recommend. I’ve been with this company for over ten years, before when they were snappages. Customer service used to be great, if you needed something done it got done asap. Now it’s pretty much non existent. All you get is I’ll forward your response onto this department or that department. There’s absolutely no follow up. I’ve been waiting for a month to an issue I’ve been having and still nothing. So we’ve decided to go with a different company for our website needs. Anyone who uses this company, good luck to you.

Exceptional Products The products that Subsplash offers are exceptional! We have been pleased with our online giving platform, as well as the communication tools offered through the app. As an organization they are responsive to correcting issues and providing enhancements as requested by customers. With that being said, if you ever need to talk to some one URGENTLY, it's not going to happen. The business model they use for interacting with customers is ONE SIDED. It does not, and is not based on customer need, but rather THEIR CONVENIENCE. When you finally make contact with someone they are usually eager to help. They are not good at managing the time difference between their west coast office and other time zones.

Total thumbs up! Subsplash staff is always helpful and friendly! I do miss being able to talk with the staff, but I understand the emailing responses. Each time I have ever had an issue or question, The staff was usually quick to respond and offer a solution or a couple of solutions. I have never had an issue that did not get resolved or a suggestion to change situation. One of the biggest assets, to us, is having our year end giving statements taken care of and sent to me. I would recommend Subsplash.

Subsplash took a couple of novice… Subsplash took a couple of novice webmasters and walked with them through the process of setting up a website, inserting content, and learning how to keep the site fresh. plus walked us through the process of getting the app ready for the app stores. Any time we have had a question or concern, they were there to walk with us through the issue to a resolution.