Subsplash give a super consistent Subsplash give a super consistent, clean experience. Their support is top-notch and extremely quick to respond to questions and fix outages. The only reason I would only give four stars is that I feel like the platform will sometimes roll out new features that tend to lead to lots of "outage reports", so I prefer to give them several months before trusting those products (e.g., live stream function). The fact that Subsplash has web and app design functionality is a huge win for us!

Good product, support needs improvement I love the fact it groups it all under one platform. I dont like the lack of technical help for pastors or churches that are not loaded with staff or tech saavy personnel, or in my case...someone who is somewhat tech saavy, but is a bi-vocational pastor simply with no time. Support is hard to reach and it often seems like I'm a bother when trying to engage support. Good tools, service could be better.

Exceptional Products The products that Subsplash offers are exceptional! We have been pleased with our online giving platform, as well as the communication tools offered through the app. As an organization they are responsive to correcting issues and providing enhancements as requested by customers. With that being said, if you ever need to talk to some one URGENTLY, it's not going to happen. The business model they use for interacting with customers is ONE SIDED. It does not, and is not based on customer need, but rather THEIR CONVENIENCE. When you finally make contact with someone they are usually eager to help. They are not good at managing the time difference between their west coast office and other time zones.

The Subsplash platform is AMAZING The Subsplash platform is AMAZING! It's easy to build/use, with a simple yet modern design. The tech support is phenomenal and they have been a huge help any time I've had questions. Our new app and website have really made the world of difference in how we have been able to communicate with our congregation and has also increased our abilities to reach even more people!

Total thumbs up! Subsplash staff is always helpful and friendly! I do miss being able to talk with the staff, but I understand the emailing responses. Each time I have ever had an issue or question, The staff was usually quick to respond and offer a solution or a couple of solutions. I have never had an issue that did not get resolved or a suggestion to change situation. One of the biggest assets, to us, is having our year end giving statements taken care of and sent to me. I would recommend Subsplash.