Janet - Sherwood, AR
GBExceptional Products The products that Subsplash offers are exceptional! We have been pleased with our online giving platform, as well as the communication tools offered through the app. As an organization they are responsive to correcting issues and providing enhancements as requested by customers. With that being said, if you ever need to talk to some one URGENTLY, it's not going to happen. The business model they use for interacting with customers is ONE SIDED. It does not, and is not based on customer need, but rather THEIR CONVENIENCE. When you finally make contact with someone they are usually eager to help. They are not good at managing the time difference between their west coast office and other time zones.
Patrick Crossing
GBSubsplash great for apps, donations, & streaming We use Subsplash for our Church app, online donations and streaming. We have been very happy with the services provided. Customer service has been excellent. There are so many options for the info on the app, and it has made our livestream easily accessible. Website integration is seamless and looks great. It has increased our donations, and it is the best streaming service we've used. Highly recommend!
Mike
GBI LOVE Subsplash I LOVE Subsplash! With almost anything, there's room for improvement in some areas I would like to see. For example further incorporation of fill-in notes with accounts/ blank notes, or tying notes to to media series so artwork can automatically be included and notes sorted, and a few other things that appeared to be began, but have not been full realized. That said, the support team is awesome, and I do like that SubSplash appears to always be looking for ways to improve the products they offer. I wouldn't use anyone else!
Jerry
GBSubsplash Rocks Subsplash has been hugely helpful over the last year as we have been attempting to connect with our congregation and community. They were extremely responsive to questions as we got started and rolled out. The very few support instances that have occured have been resolved promptly.
Alex
GBSubsplash give a super consistent Subsplash give a super consistent, clean experience. Their support is top-notch and extremely quick to respond to questions and fix outages. The only reason I would only give four stars is that I feel like the platform will sometimes roll out new features that tend to lead to lots of "outage reports", so I prefer to give them several months before trusting those products (e.g., live stream function). The fact that Subsplash has web and app design functionality is a huge win for us!