Mike
GBI LOVE Subsplash I LOVE Subsplash! With almost anything, there's room for improvement in some areas I would like to see. For example further incorporation of fill-in notes with accounts/ blank notes, or tying notes to to media series so artwork can automatically be included and notes sorted, and a few other things that appeared to be began, but have not been full realized. That said, the support team is awesome, and I do like that SubSplash appears to always be looking for ways to improve the products they offer. I wouldn't use anyone else!
Patrick Crossing
GBSubsplash great for apps, donations, & streaming We use Subsplash for our Church app, online donations and streaming. We have been very happy with the services provided. Customer service has been excellent. There are so many options for the info on the app, and it has made our livestream easily accessible. Website integration is seamless and looks great. It has increased our donations, and it is the best streaming service we've used. Highly recommend!
Faith Christian Center
GBFrustrated If you plan to work with them, regardless of what they say, get all your questions answered up front and if they can't, then don't give them your money. We got two months into development and found they lacked a feature we absolutely needed and had to part ways. Through the process, we found their onboarding staff were unreliable, didn't know the product well, and required a separate meeting for just about every topic for which they might just cancel at last minute or leave you hanging. I burned several vacation days working on this project and staff seemed sort of oblivious to how precious my time is. We've been promised a refund for the time we've paid in advance and still haven't received anything from them weeks later.
Jerry
GBSubsplash Rocks Subsplash has been hugely helpful over the last year as we have been attempting to connect with our congregation and community. They were extremely responsive to questions as we got started and rolled out. The very few support instances that have occured have been resolved promptly.
Adam
GBGood product, support needs improvement I love the fact it groups it all under one platform. I dont like the lack of technical help for pastors or churches that are not loaded with staff or tech saavy personnel, or in my case...someone who is somewhat tech saavy, but is a bi-vocational pastor simply with no time. Support is hard to reach and it often seems like I'm a bother when trying to engage support. Good tools, service could be better.