Janet - Sherwood, AR
GBExceptional Products The products that Subsplash offers are exceptional! We have been pleased with our online giving platform, as well as the communication tools offered through the app. As an organization they are responsive to correcting issues and providing enhancements as requested by customers. With that being said, if you ever need to talk to some one URGENTLY, it's not going to happen. The business model they use for interacting with customers is ONE SIDED. It does not, and is not based on customer need, but rather THEIR CONVENIENCE. When you finally make contact with someone they are usually eager to help. They are not good at managing the time difference between their west coast office and other time zones.
Patrick Crossing
GBSubsplash great for apps, donations, & streaming We use Subsplash for our Church app, online donations and streaming. We have been very happy with the services provided. Customer service has been excellent. There are so many options for the info on the app, and it has made our livestream easily accessible. Website integration is seamless and looks great. It has increased our donations, and it is the best streaming service we've used. Highly recommend!
Donnie Todd
GBSubsplash has been one of our ministry… Subsplash has been one of our ministry partners for many years now. Their commitment to provide current and vital tools has let us to keep choosing them year after year. Followed up by clear, consistent communication about new features and upgrades and tremendous customer we don’t have to think long about our partnership.
Jayni McCaleb
GBTotal thumbs up! Subsplash staff is always helpful and friendly! I do miss being able to talk with the staff, but I understand the emailing responses. Each time I have ever had an issue or question, The staff was usually quick to respond and offer a solution or a couple of solutions. I have never had an issue that did not get resolved or a suggestion to change situation. One of the biggest assets, to us, is having our year end giving statements taken care of and sent to me. I would recommend Subsplash.
Alex
GBSubsplash give a super consistent Subsplash give a super consistent, clean experience. Their support is top-notch and extremely quick to respond to questions and fix outages. The only reason I would only give four stars is that I feel like the platform will sometimes roll out new features that tend to lead to lots of "outage reports", so I prefer to give them several months before trusting those products (e.g., live stream function). The fact that Subsplash has web and app design functionality is a huge win for us!