Faith Christian Center
GBFrustrated If you plan to work with them, regardless of what they say, get all your questions answered up front and if they can't, then don't give them your money. We got two months into development and found they lacked a feature we absolutely needed and had to part ways. Through the process, we found their onboarding staff were unreliable, didn't know the product well, and required a separate meeting for just about every topic for which they might just cancel at last minute or leave you hanging. I burned several vacation days working on this project and staff seemed sort of oblivious to how precious my time is. We've been promised a refund for the time we've paid in advance and still haven't received anything from them weeks later.
Isaac
GBSubsplash makes it easy! Subsplash makes it easy! I love using Subsplash because it makes publishing our sermons and giving to the church so easy. We've been using it from the beginning and can say without question that it integrated quickly into our ecosystem and our people locally (and even abroad) have benefited from having the content so readily accessible. Grateful for all they're doing!
Carrie
GBDon’t recommend Don’t recommend. I’ve been with this company for over ten years, before when they were snappages. Customer service used to be great, if you needed something done it got done asap. Now it’s pretty much non existent. All you get is I’ll forward your response onto this department or that department. There’s absolutely no follow up. I’ve been waiting for a month to an issue I’ve been having and still nothing. So we’ve decided to go with a different company for our website needs. Anyone who uses this company, good luck to you.
Seth
GBSubsplash is a great platform that has taken our church to the next level. Subsplash is a great platform that has enabled our church to do so much through online and mobile technology. 4 stars because I'd love to see some of the glitches in SnapPages fixed, customizable forms in purchases, and rich text formatting in the app.
Mike
GBI LOVE Subsplash I LOVE Subsplash! With almost anything, there's room for improvement in some areas I would like to see. For example further incorporation of fill-in notes with accounts/ blank notes, or tying notes to to media series so artwork can automatically be included and notes sorted, and a few other things that appeared to be began, but have not been full realized. That said, the support team is awesome, and I do like that SubSplash appears to always be looking for ways to improve the products they offer. I wouldn't use anyone else!