I LOVE Subsplash I LOVE Subsplash! With almost anything, there's room for improvement in some areas I would like to see. For example further incorporation of fill-in notes with accounts/ blank notes, or tying notes to to media series so artwork can automatically be included and notes sorted, and a few other things that appeared to be began, but have not been full realized. That said, the support team is awesome, and I do like that SubSplash appears to always be looking for ways to improve the products they offer. I wouldn't use anyone else!

Frustrated If you plan to work with them, regardless of what they say, get all your questions answered up front and if they can't, then don't give them your money. We got two months into development and found they lacked a feature we absolutely needed and had to part ways. Through the process, we found their onboarding staff were unreliable, didn't know the product well, and required a separate meeting for just about every topic for which they might just cancel at last minute or leave you hanging. I burned several vacation days working on this project and staff seemed sort of oblivious to how precious my time is. We've been promised a refund for the time we've paid in advance and still haven't received anything from them weeks later.

Total thumbs up! Subsplash staff is always helpful and friendly! I do miss being able to talk with the staff, but I understand the emailing responses. Each time I have ever had an issue or question, The staff was usually quick to respond and offer a solution or a couple of solutions. I have never had an issue that did not get resolved or a suggestion to change situation. One of the biggest assets, to us, is having our year end giving statements taken care of and sent to me. I would recommend Subsplash.

One of the modules in your latest… One of the modules in your latest update of your software--the Bible Reading Plan--is full of bugs, is practically unusable. PLS RESTORE PREVIOUS VERSION. I found this in the PTV.ORG and LAMB LION Ministry APPS.

Subsplash took a couple of novice… Subsplash took a couple of novice webmasters and walked with them through the process of setting up a website, inserting content, and learning how to keep the site fresh. plus walked us through the process of getting the app ready for the app stores. Any time we have had a question or concern, they were there to walk with us through the issue to a resolution.