Adam
GBGood product, support needs improvement I love the fact it groups it all under one platform. I dont like the lack of technical help for pastors or churches that are not loaded with staff or tech saavy personnel, or in my case...someone who is somewhat tech saavy, but is a bi-vocational pastor simply with no time. Support is hard to reach and it often seems like I'm a bother when trying to engage support. Good tools, service could be better.
Jerry
GBSubsplash Rocks Subsplash has been hugely helpful over the last year as we have been attempting to connect with our congregation and community. They were extremely responsive to questions as we got started and rolled out. The very few support instances that have occured have been resolved promptly.
Joel
GBSubsplash is an amazing app Subsplash is an amazing app. The customer service team is amazing as well as the onboarding and success team. The app looks CLEAN and the ability to embed your content onto your website is what I love. I still wish there was a little more customizability to make things look exactly the way you want but since it's an app builder it makes sense that you can only use what they provide you with - which is a lot. We've loved our experience with subpslash and they're always making things better!
RayJr A Montesino
GBOne of the modules in your latest… One of the modules in your latest update of your software--the Bible Reading Plan--is full of bugs, is practically unusable. PLS RESTORE PREVIOUS VERSION. I found this in the PTV.ORG and LAMB LION Ministry APPS.
Faith Christian Center
GBFrustrated If you plan to work with them, regardless of what they say, get all your questions answered up front and if they can't, then don't give them your money. We got two months into development and found they lacked a feature we absolutely needed and had to part ways. Through the process, we found their onboarding staff were unreliable, didn't know the product well, and required a separate meeting for just about every topic for which they might just cancel at last minute or leave you hanging. I burned several vacation days working on this project and staff seemed sort of oblivious to how precious my time is. We've been promised a refund for the time we've paid in advance and still haven't received anything from them weeks later.