Rob Capodici
GBGorgeous experience with Gorgias Working with Susan and her team from Gorgias has helped our partnership grow and prosper. Our customers are being properly looked after while having all of our inquiries funneled and organized.
Connie
GBI appreciate how we are kept informed… I appreciate how we are kept informed of technical bugs or outages. Gorgias staff is very sharing in answering questions and informative about their roadmap in their frequent Town Hall videos. I'm still learning new ways to use such a powerful tool. For example, I know that the Help Center will be great for my customers, but I have not yet set it up. Just hoping they don't increase the price.
Coby Bull
GBThe GREEDIEST company out there The GREEDIEST company out there! avoid at all costs! I contacted Gorgias to ask them for some help, a former member of our team was meant to cancel the highly expensive 5k plus package we are on as it is not needed and we are too small to find benefit in the software. It appears a mistake was made because the cancelation did not go through. I asked if they'd be kind enough cancel the contract or at least the remaining months as it was our mistake and instead of helping a customer who has spent over 10k they hid behind their terms and conditions and refused to help. We are a small business and a small error has proved really costly! we really expected better support. Do yourself a favour and pick another business that puts their customers first.
Emma Rylander
GBGorgias has been a gamechanger for our… Gorgias has been a gamechanger for our small-but-mighty CX Team! Automation features, client support, and statistics knock other platforms out of the park.
Daniel Dahan
CAI am a professional I.T I am a professional I.T. guy, my client is working with the Gorgias. We had a small issue when I changed the MX Records of the mail server as we upgraded mailboxes from POP to Exchange. I opened a ticket with Gorgias support and their support tech was awesome and easy to work with. In that sense, for their support, I have to put 5 stars.