Elisa Rathjen
GBGlad we switched! We have been really impressed with the Gorgias product and the team. It's so easy to set up, learn, and use on a day to day basis. I really enjoy the product town halls and appreciate that the development team takes the user's feedback and suggestions into consideration! Bravo!
JR
GBA customer service/experience game changer I was a HUGE skeptic before onboarding Gorgias...and ever since the day we got started I've been beyond thankful that we did! Immensely powerful and valuable to consolidate ALL of our customer outreach and experience into one mighty platform ⚡️
Fitzy
GBOK for small companies Easy platform to use, but very limited in features and functionality. If you base your analytics on tags, then it is okay. They are pretty much a solution for small start up companies, but you will find out quickly that an upgrade will be needed. Customer Service is almost non-existent, had to wait nearly 4 weeks just to talk to someone about upgrades and features.
Rob Capodici
GBGorgeous experience with Gorgias Working with Susan and her team from Gorgias has helped our partnership grow and prosper. Our customers are being properly looked after while having all of our inquiries funneled and organized.
Scott Robinson
GBThey have been sending constant emails… They have been sending constant emails for 6 months asking us to sign up and slating our current system. Despite many emails back asking them to stop email, they continue. I hope your software works better than your marketing team. 😂 Their actual software we demo'd alongside others and it was not great. For cost savings reamaze was better, and for a better platform try richpanel. (Which is also much cheaper).