Jamie
GB5-Star service! Gorgias support was responsive and thorough in addressing my questions both on chat and email. I appreciated their follow-up to ensure I reached a resolution.
Katie Davis
GBWe moved away from Zendesk to the much… We moved away from Zendesk to the much more affordable and tech-focused, Gorgias in 2022. We have had an easy transition, with a few things that were missed from Zendesk, but Gorgias's team works hard behind the scenes to update and upgrade features consistently. At this point, those things have faded away into something better with Gorgias. It integrates with Shopify much more efficiently than Zendesk was at the time that we left them. Overall, I would highly recommend the Gorgias experience!
Marta Sanson
ITSuper Team! The Gorgias team consistently goes above and beyond to assist with any request you have. I frequently reach out to them for support with Statistics, and their assistance is invaluable for enhancing service quality. Thank you once more for your outstanding support!
Scott Robinson
GBThey have been sending constant emails… They have been sending constant emails for 6 months asking us to sign up and slating our current system. Despite many emails back asking them to stop email, they continue. I hope your software works better than your marketing team. 😂 Their actual software we demo'd alongside others and it was not great. For cost savings reamaze was better, and for a better platform try richpanel. (Which is also much cheaper).
Mohamed
MARUN AWAY RUN, WALK AWAY, CRAAWL.... BUT DONT USE THIS APP, THE WORST EVER, THEY JUST KEEP BILLING YOU EVEN THO UR ACCESS TO UR ACCOUNT IS SUSPENDED. THE CUSTOMER SERVICE IS HORRIBLE, BEEN WEEKS NOW WAITING FOR THEIR REPLY. ZENDESK IS 10000 TIMES BETTER.