Mohamed
MARUN AWAY RUN, WALK AWAY, CRAAWL.... BUT DONT USE THIS APP, THE WORST EVER, THEY JUST KEEP BILLING YOU EVEN THO UR ACCESS TO UR ACCOUNT IS SUSPENDED. THE CUSTOMER SERVICE IS HORRIBLE, BEEN WEEKS NOW WAITING FOR THEIR REPLY. ZENDESK IS 10000 TIMES BETTER.
Coby Bull
GBThe GREEDIEST company out there The GREEDIEST company out there! avoid at all costs! I contacted Gorgias to ask them for some help, a former member of our team was meant to cancel the highly expensive 5k plus package we are on as it is not needed and we are too small to find benefit in the software. It appears a mistake was made because the cancelation did not go through. I asked if they'd be kind enough cancel the contract or at least the remaining months as it was our mistake and instead of helping a customer who has spent over 10k they hid behind their terms and conditions and refused to help. We are a small business and a small error has proved really costly! we really expected better support. Do yourself a favour and pick another business that puts their customers first.
Evaldas
NLGreat and responsive support Great and responsive support, it just shows they follow the walk the talk when it comes to Customer Support!
Emma Rylander
GBGorgias has been a gamechanger for our… Gorgias has been a gamechanger for our small-but-mighty CX Team! Automation features, client support, and statistics knock other platforms out of the park.
Fitzy
GBOK for small companies Easy platform to use, but very limited in features and functionality. If you base your analytics on tags, then it is okay. They are pretty much a solution for small start up companies, but you will find out quickly that an upgrade will be needed. Customer Service is almost non-existent, had to wait nearly 4 weeks just to talk to someone about upgrades and features.