Katie Davis
GBWe moved away from Zendesk to the much… We moved away from Zendesk to the much more affordable and tech-focused, Gorgias in 2022. We have had an easy transition, with a few things that were missed from Zendesk, but Gorgias's team works hard behind the scenes to update and upgrade features consistently. At this point, those things have faded away into something better with Gorgias. It integrates with Shopify much more efficiently than Zendesk was at the time that we left them. Overall, I would highly recommend the Gorgias experience!
Daniel Dahan
CAI am a professional I.T I am a professional I.T. guy, my client is working with the Gorgias. We had a small issue when I changed the MX Records of the mail server as we upgraded mailboxes from POP to Exchange. I opened a ticket with Gorgias support and their support tech was awesome and easy to work with. In that sense, for their support, I have to put 5 stars.
Irish
PHMy questions were promptly answered and… My questions were promptly answered and I appreciate that the team made an effort in understanding what was happening on my end.
Bahhar Mohamed
FRThese guys will steal your money These guys will steal your money, they are a scam !! ive switched from zendesk and that was the worse decision ever, zendesk are a thousand time better. horrible service and mediocre customer service that takes weeeks to get back to you
Emma Rylander
GBGorgias has been a gamechanger for our… Gorgias has been a gamechanger for our small-but-mighty CX Team! Automation features, client support, and statistics knock other platforms out of the park.