Rob Capodici
GBGorgeous experience with Gorgias Working with Susan and her team from Gorgias has helped our partnership grow and prosper. Our customers are being properly looked after while having all of our inquiries funneled and organized.
Megan
AUEasy to use - better than Zendesk Gorgias is a very easy tool to use and set up. Your customers will receive a much cleaner looking email than other helpdesk tools (that send emails containing loads of ugly and confusing code). My team found the transition from Zendesk to be very easy. I feel very supported by the knowledgeable support team at Gorgias who always respond with prompt, detailed advice. The tool is robust, we haven't experienced any major outages or issues. Connecting new channels has been extremely easy and stress-free since we implemented 12 months ago.
JR
GBA customer service/experience game changer I was a HUGE skeptic before onboarding Gorgias...and ever since the day we got started I've been beyond thankful that we did! Immensely powerful and valuable to consolidate ALL of our customer outreach and experience into one mighty platform ⚡️
Fitzy
GBOK for small companies Easy platform to use, but very limited in features and functionality. If you base your analytics on tags, then it is okay. They are pretty much a solution for small start up companies, but you will find out quickly that an upgrade will be needed. Customer Service is almost non-existent, had to wait nearly 4 weeks just to talk to someone about upgrades and features.
Cathy Merkel
GBGorgias has changed the game for us Gorgias has changed the game for us! They are so quick to help/add feature requests and help you solve your issue. As well as when you schedule and call, they are all very knowledgable and kind! It's easy to learn how to use and their training docs are next level. Do not know what we would do without Gorgias!!!