JR
GBA customer service/experience game changer I was a HUGE skeptic before onboarding Gorgias...and ever since the day we got started I've been beyond thankful that we did! Immensely powerful and valuable to consolidate ALL of our customer outreach and experience into one mighty platform ⚡️
Mohamed
MARUN AWAY RUN, WALK AWAY, CRAAWL.... BUT DONT USE THIS APP, THE WORST EVER, THEY JUST KEEP BILLING YOU EVEN THO UR ACCESS TO UR ACCOUNT IS SUSPENDED. THE CUSTOMER SERVICE IS HORRIBLE, BEEN WEEKS NOW WAITING FOR THEIR REPLY. ZENDESK IS 10000 TIMES BETTER.
Irish
PHMy questions were promptly answered and… My questions were promptly answered and I appreciate that the team made an effort in understanding what was happening on my end.
Fitzy
GBOK for small companies Easy platform to use, but very limited in features and functionality. If you base your analytics on tags, then it is okay. They are pretty much a solution for small start up companies, but you will find out quickly that an upgrade will be needed. Customer Service is almost non-existent, had to wait nearly 4 weeks just to talk to someone about upgrades and features.
Bahhar Mohamed
FRThese guys will steal your money These guys will steal your money, they are a scam !! ive switched from zendesk and that was the worse decision ever, zendesk are a thousand time better. horrible service and mediocre customer service that takes weeeks to get back to you