Everything was easy Everything was easy, from picking to delivery. In addition, the product itself is excellent.

Total scam company This company is a scam. They do not respond to any emails with concerns. Do not purchase anything from them! Let me be your cautionary tale. EDIT* I have contacted this company multiple times with zero response. I have emailed three different accounts within the organisation. Nothing. EDIT** Finally, a response. As an aside, you say you try to respond to emails within 24 hours but when you sent an email to confirm delivery address, I responded to that with another request for cancellation. Instead of cancelling at that point however, you sent another email discussing the item being dispatched. Correspondence is useless if the issue is being ignored. I can confirm that the issue is now resolved but please note, the fact I needed to go this far to get an actual response from you is ridiculous.

I placed the order for the grounding… I placed the order for the grounding sheet trusting it as an American company regulated by us safety guidelines because their website shows a California address. THIS IS A LIE, they are in China. I want my order canceled and refunded. I don't deal with dishonest, shady companies.

SCAM COMPANY I purchased the Groundingwell bundle and never received it. The shipping company purported a deliver with a photo attached of some guy holding a parcel. I believe it its a scam company. Do not waste your money. PayPal will not assist in recovering the funds. Stay away from groundingwell.

Updated Review, pleased with service. Update: after a long conversation in instagram, grounding well offered to replace my grounding sheet at no charge. I’m super pleased with the outcome and have no more complaints. I love the product! My grounding well sheet worked until I washed it. I followed the washing directions perfectly. I contacted customer service and the interaction was so painful it took a month for them to send me something to “test my outlet”. My outlet of course worked. So the sheet stopped working. Only after this month of interaction did they tell me I could return it for a full refund thanks to their 90 day policy. Well the customer service took so long to do anything that my 90 day window and $90 was gone.