Company will not take reviews despite what website says Not only was the product disappointing but the company was as well. Be forewarned that despite what their website says they will NOT take returns so I would not recommend ordering from this company ever!

I've ordered (#33663) Hypertrax… I've ordered (#33663) Hypertrax Multi-Functional Traction Device in February 2023. I used it for almost a year now with no change at all regarding neck stiffness, tension, soreness or flexibility. Also it is quite noisy so it is even hard to relax. I should have never bought it.

The device does its job! The device does its job my neck and shoulder pain is much better! Just wish the operation instructions were easier to follow it’s too confusing to many modes and each mode is divided into 3 other modes I have to remember what A,B,AB are for!

Excellent delivery Excellent delivery - great device and looking forward to it helping me going forward I did use it but it gave me some neck pain - I suffer with that and head pain too -that’s why I bought it - but thinking I used it for too long rather than gradually building up the time using but I will start again with only perhaps 3 mi utes and build gradually

I wouldn't buy from them because they are scammers I wouldn't buy from them because their returns policy isn't worth the paper it is written on. There items do not work, and you don't get your full refund, which you only get 14 days to return. You have to pay for postage and packaging, which you don't get back. The instructions arrive in a different language. The company is a scam and customer service is unreliable