Excellent delivery Excellent delivery - great device and looking forward to it helping me going forward I did use it but it gave me some neck pain - I suffer with that and head pain too -that’s why I bought it - but thinking I used it for too long rather than gradually building up the time using but I will start again with only perhaps 3 mi utes and build gradually

The tightening nob just broke today This was my mistake, I had given this product a 2-star review because the tightening nob had broken (which has been the only flaw, the product has really helped with my neck pain), but I had forgotten that it has a 1-year warrantee--again, my mistake not theirs. I'm going to submit a request for a replacement.

I'M very much disappointed in the fact… I'M very much disappointed in the fact that I ordered one color and got a different one. With no notification of why. Also the quality of the item was extremely cheap and disappointing. I will never buy from them again. Nor will I alloy any family member buy from them.

Company will not take reviews despite what website says Not only was the product disappointing but the company was as well. Be forewarned that despite what their website says they will NOT take returns so I would not recommend ordering from this company ever!

The device does its job! The device does its job my neck and shoulder pain is much better! Just wish the operation instructions were easier to follow it’s too confusing to many modes and each mode is divided into 3 other modes I have to remember what A,B,AB are for!