The tightening nob just broke today This was my mistake, I had given this product a 2-star review because the tightening nob had broken (which has been the only flaw, the product has really helped with my neck pain), but I had forgotten that it has a 1-year warrantee--again, my mistake not theirs. I'm going to submit a request for a replacement.

Company will not take reviews despite what website says Not only was the product disappointing but the company was as well. Be forewarned that despite what their website says they will NOT take returns so I would not recommend ordering from this company ever!

Both my wife and I used the Halipax… Both my wife and I used the Halipax Hypertrax. It was not effective for cervical care, muscle stimulation or decompression. I purchased it from an ad on the internet. If I had tried it out before I made the purchase I would have not bought the device.

I received my product very fast I received my product very fast. Five stars I’m still not sold on the product. I’ve only used it a few times. It just didn’t seem to have enough power to relieve the tension in my neck. I loved the heat element with the massage. Unsure 🫤?

Shopping at and working with Halifax… Shopping at and working with Halifax has been easy and straightforward. They clearly have a customer focus approach and I’ve received one product with another on the way. The one I have already is top notch no problems whatsoever