Company will not take reviews despite what website says Not only was the product disappointing but the company was as well. Be forewarned that despite what their website says they will NOT take returns so I would not recommend ordering from this company ever!

Fast and efficient checkout once items… Fast and efficient checkout once items to order were determined. Unfortunately cannot add items to cart and then check out later once full research has been completed as only has a 10/15mins window, so it means multiple visits

I'M very much disappointed in the fact… I'M very much disappointed in the fact that I ordered one color and got a different one. With no notification of why. Also the quality of the item was extremely cheap and disappointing. I will never buy from them again. Nor will I alloy any family member buy from them.

No more stiff neck I was waking up with a stiff, sore neck almost every morning. I tried different pillows, flipped the mattress, stretching, but nothing really helped. The Halifax device made a positive difference! I used it daily for a week and eventually tapered off to once per week. I feel close to normal again!

The tightening nob just broke today This was my mistake, I had given this product a 2-star review because the tightening nob had broken (which has been the only flaw, the product has really helped with my neck pain), but I had forgotten that it has a 1-year warrantee--again, my mistake not theirs. I'm going to submit a request for a replacement.