Confident I am more and more comfortable with Brightwheel. I am a premium client and have been for 6 months. My difference between giving 3 stars instead of 4 is while, you can email questions/ask for help, sometimes you need to speak live to BW. I do wish that reaching out live was more available. Yesterday, I had my first call and after 20 minutes I had many issues answered and I felt so much more confident in using BW...and since I feel more confident it will benefit my business tremendously!

Brightwheel is great Brightwheel is great! Our parents absolutely love the connection they feel to their child when they are gone by getting notes on the play by play of the day. Messaging, photos, and even billing are so easy. We love that it streamlines communication for us through its messaging feature. And it's sleek and easy to use. We definitely recommend it!

Great innovation to our preschool ! Our school has been using BW basic account for the past two years for check in and check out only. Recently we have upgraded to the premium account less than a month and we are loving it ! All the parents are super happy with real time update and the teachers receive smooth effective communication with parents fast without any delay ! It greatly reduce the management/office administrative work load! highly recommend!

Great IF you dont plan to use the… Great IF you dont plan to use the billing option App is fairly easy for parent contact- which is great to keep teacher personal information safe- and check in is fairly straightforward BUT the billing side- forget it! if you need help- they only answer via email- and it takes at least 1-2 days to hear back- then it's a copy/paste response from one of their "help articles" - they have no direct contact with their customers- and if a billing issue comes up- you are SOL in getting it sorted- talk about some angry parents

Brightwheel is awesome all-in-one app for daycares and schools. Brightwheel is an awesome app that really makes my in-home daycare stand out from among other daycares. Being able to give parents information, in real time, about their child's day really makes a difference. The parents love it, and I love it. It makes billing clients super convenient as well as keeping track of attendance and other important business logs. For me...its an all-in-one great app. The price is very reasonable. I love it.