Great IF you dont plan to use the… Great IF you dont plan to use the billing option App is fairly easy for parent contact- which is great to keep teacher personal information safe- and check in is fairly straightforward BUT the billing side- forget it! if you need help- they only answer via email- and it takes at least 1-2 days to hear back- then it's a copy/paste response from one of their "help articles" - they have no direct contact with their customers- and if a billing issue comes up- you are SOL in getting it sorted- talk about some angry parents

I use the app on my phone I use the app on my phone, it is convenient. Not difficult to learn to use. The ratio function is handy, however a refresh option would improve it rather than to resubmit the action each time something is changed. Overall it’s a very useful app. Great for providers and parents alike. Keeping the lines of communication open is a must when caring for kids and this app aids with that when lots of staff or different parents are involved.

Brightwheel has been a great resource… Brightwheel has been a great resource for our preschool. Parents and teachers really enjoy all of the features the app has to offer. Brightwheel is always making improvements. They could improve some billing features. However, compared to other billing programs it's extremely convenient and easy.

One educator's review on Brightwheel As an educator, this software is time consuming and very clunky. In order to create one row of a lesson plan it takes no less than 16 clicks - for one row! Keep in mind that one row includes ONLY Circle Time for the week. As an educator/administrator: think how many plans/activities a teacher creates for one day in an ELC. Also, it does not offer an integrated Assessment tool - a definite step backwards from our former program.

I really enjoy using brightwheel I really enjoy using brightwheel. It is easy to figure out. If any questions or concerns arise, their support team is excellent at guiding you through any issues and answering any questions. There are some improvements I would like to see with the website, but they are minimal and won’t stop our center from using it. There are improvements happening all the time and the support you receive from the time you sign up is phenomenal.