Decent so far its seems really nice but, very hard to navigate if ur new.

Just writting an update to let you know… Just writting an update to let you know everything remains good. I've been with them for a good while now, and I stand by my previews reviews. Their support remains flexible and patient and the servers run well the great mayority of the time. Anyhow, it's a good option if you are looking for shared minecraft hosting, feel free to check them out. This will be my final review unless something bad happens ;) Good luck !

Highly recommend Tried the free trial, flawless, no credit card needed. Had some questions and needed support, got answers pretty fast never took over 12 hours. The server has been working great and I am completely satisfied. Everything works as promised.

Good Support, When Available.. I have used HeavyNode for over a year now, and I'm almost upset to have to leave it, but this was my final straw. I had an extremely long wait time for support, even with marking the ticket "high priority." Because of the wait, the misreading of my original ticket, and an unavailable live chat, my server was down for 2 full days. Which made the staff and players rather upset, and it was Frankly rather embarrassing. This unfortunate event really overshadows the good things the HeavyNode team has done for me and my server, like being helpful with support, and while not always quick to respond, it was sometimes in a reasonable time depending on ticket priority. I needed a backup save due to griefing. I asked for "As Close to 10:30 pm PST 10/16/23 as possible. So I think that's the midnight backup" and was given the noon backup, and had to wait again for the midnight backup. While I understand they have a smaller staff team, it is unacceptable to have a high priority ticket sit for 25 hours. And then not even give the correct fix due to misreading/misunderstanding the ticket. With another 18 hours to get the correct save. I want to recommend the host as the servers them selves run alright, the prices arent too crazy (they do have sales semi-often) and their support, when you can reach them, is fine. But I can only recommend this service if you think you won't need any support as the wait times are just too much.

BEST PERFORMING SERVERS AND SUPPORT One of the best performing servers I have worked with. Amazing Company, amazing service, amazing staff. Support answering 24/7 always asking if there's anything they can help with more. Solving all problems, even offering things to help me out if i have any issue. I would give 6STARS for them. !!!!