Highly recommend Tried the free trial, flawless, no credit card needed. Had some questions and needed support, got answers pretty fast never took over 12 hours. The server has been working great and I am completely satisfied. Everything works as promised.

Love HeavyNode HeavyNode is the best host I have ever used. The staff know what they are doing and are super helpful. On many occasions Rodrigo has gone above and beyond where they needed to go in order to help me with issues I was having. I would recommend HeavyNode to anyone in a heartbeat if they were looking for a solid reliable host that not only packs in the best value than anywhere else but picks great servers, delivers good performance, and genuinely cares about their customers. (LightNode is also amazing :P)

Gatto is the best cat Gatto is the best cat. Support is usually very quick considering that HeavyNode is a small company with not a lot of staff. Their services are usually very reliable. Their prices are really cheap too. I highly recommend HeavyNode for someone who's looking for an affordable but reliable host.

Good Support, When Available.. I have used HeavyNode for over a year now, and I'm almost upset to have to leave it, but this was my final straw. I had an extremely long wait time for support, even with marking the ticket "high priority." Because of the wait, the misreading of my original ticket, and an unavailable live chat, my server was down for 2 full days. Which made the staff and players rather upset, and it was Frankly rather embarrassing. This unfortunate event really overshadows the good things the HeavyNode team has done for me and my server, like being helpful with support, and while not always quick to respond, it was sometimes in a reasonable time depending on ticket priority. I needed a backup save due to griefing. I asked for "As Close to 10:30 pm PST 10/16/23 as possible. So I think that's the midnight backup" and was given the noon backup, and had to wait again for the midnight backup. While I understand they have a smaller staff team, it is unacceptable to have a high priority ticket sit for 25 hours. And then not even give the correct fix due to misreading/misunderstanding the ticket. With another 18 hours to get the correct save. I want to recommend the host as the servers them selves run alright, the prices arent too crazy (they do have sales semi-often) and their support, when you can reach them, is fine. But I can only recommend this service if you think you won't need any support as the wait times are just too much.

Great Value Comparing HeavyNode with other Minecraft hosting providers, you will immediately notice they give one of the best value for specs. You will find it difficult to find a better one for the price they offer. While my tickets weren't answered as quickly as I'd want them to, the staff has only been but helpful to me once they did. Discord is always available though, so at least aside from tickets, you have a quicker way to get their attention. I highly recommend HeavyNode.