First time? Give it a shot. Before HeavyNode, I had never even owned a Minecraft server before but these guys made it doable. I have to say, one of the best parts of working with HN is their Discord. It feels more like a friend group that you can talk openly with, which is always cool. Their sales guy is amazing and more than willing to help with technical matters too. Tickets were always answered far earlier than I expected. I'd say the only real downside to going with them is their lack of tutorials. I had to rely on SparkedHost or Apex video tutorials for most of my learning. If they could integrate a tutorial playlist on topics both simple and complex right into the Pterodactyl panel for us noobies, it would be an absolute game-changer. As-is, the server is already quite nice. I can't compare it to the other hosts since I don't have experience with them, but I was pleasantly surprised by my experience with these folks. Would recommend overall, but I still think a comprehensive video tutorial system is urgently needed.

Best so far. I've tried so, so many hosting companies. HeavyNode is different. Their prices, specs, and locations are the best in the industry. This is a serious host that doesn't swindle you for your money like most Minecraft hosting companies. The support staff are very helpful and every issue with them has been resolved, including server crashes and DNS issues with their web hosting (which is a great deal as well.) GET HEAVYNODE OR TORCHNODE!

VERY slow support it's been over 3 days… VERY slow support it's been over 3 days and they still haven't contacted my manager who has put up a ticket for support.

The WORST hosting *BAD SUPPORT, BAD SERVERS* The WORST hosting company I've bought from. Their prices are truly too good to be true. Our server purchases web hosting, Discord bot hosting, and MC hosting all from HeavyNode. The server was only 2 GB to test out the quality of the hosting company, and it was UNBEARABLE. The server constantly crashed after any mediocre WorldEdit operation, and the TPS was far below 20. We requested a refund, and was quickly granted our money back, but the support team did not hesitate to explain that the lag was because we did not buy their top plan, and were running a high-intensive server, when we were just running Vanilla. We moved to MCProhosting, who do indeed have very steep prices, but is worth it. In a comparable plan in terms of memory and ram, our server runs flawlessly, meaning the problem with the lag was not with our playing on the server but rather their subpar hardware. As for the webhosting, it was sufficient for a while, but when we needed FTP credentials, it took 2 days for their Support Team to respond with the info. Then, the website broke unexpectedly, right after we requested our refund for our Minecraft server. I'm not making claims, but thats suspicious to me. Anyways, we requested support and their team responded that it is out of their scope of support and that we should upgrade our plan for increased support, yet we already were on the topmost plan, showing that they pasted a generic response without reading our problem or looking into our info. As for the Discord bot hosting, it was sufficient at first too, but came with no information on limitations or usage, so even for our experienced system administrators, it was a lot of guessing and testing to get our bot setup on the server. Continuing, our website was broken for over a week, and our support tickets were ignored. We finally requested our money back again, and they responded by banning our account from creating tickets. We tried joining their Discord server for more explanation, but we were instantly banned from the server without even saying a word. We tried friending a support rep but it was declined. The support team, which quite literally seems to only be one person (a Rodrigo), is horrendous. There is no sense of respect, expertise, or care in regards to their relations with customers. Do not believe all of the 5 star reviews posted here, I'd be surprised if they were truly real. Do not purchase anything from this server hosting company. They will provide services that aren't even worth their low prices. Do more research on other hosting companies, but once again, we went with MCProhosting. EDIT: went on their discord on a different account to show them this review and tell potential customers to reach out to me for my personal experience and was quickly banned :) seems they are hiding truthful testimonials and refuse to rectify their mistakes. this company has to be the most unprofessional organization I've dealt with.

Highly recommend Tried the free trial, flawless, no credit card needed. Had some questions and needed support, got answers pretty fast never took over 12 hours. The server has been working great and I am completely satisfied. Everything works as promised.