Bestpass

500 New Karner Rd, 12205, Albany, United States
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3.90
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

5.00%

1

20.00%
About Bestpass

Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all shapes and sizes. We offer coast-to-coast toll coverage all under one account, giving you one bill and one point of contact for all your tolling needs. We also offer regional coverage. We have you covered wherever you travel. One of our tolling specialist can help you select the right toll passes for your fleet. We offer several transponders with different coverage options to help you uncover discounts. We also help fleets minimize time spent creating and processing expense reports on toll, citations, and violations with our Bestpass portal for fleets. The Bestpass portal gives you access to on-demand reporting for your fleet's toll charges by vehicle and helps you understand your bill. It's equipped with advanced analytics and business intelligence, which deliver insights into what routes are costing you the most. You can also set usage alerts to flag unauthorized use.

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Bethany
GB

Helpful Business Tool Bestpass has been such a helpful tool for our company! They make it easy to track our tolls, pay our tolls, and even dispute violations from New York's EZPass system. I go into our account at least once a month to make sure our transponders are working properly and toll charges are what they should be. Customer service is VERY helpful!

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Josh
GB

Transponder works reliably Transponder works reliably, fees are reasonable and enough money is saved in tolls to make it worth while. Saves time too, since I dont have to keep track of due dates for toll payment or figure out where payment needs to go. I will say however, the required auto-pay can be inconvenient at times. I wish you could pick a date or day of week to have it withdrawal instead of it withdrawaling as soon as you account goes below threshold. Edit - Be advised, Bestpass will change your prepay amount when they deem fit and only let you know in their replenishment request. The courtesy of a phone call to discuss this would've been better.

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Royal Lines
GB

Very important to read before you sign up I dont know what happened to a review i wrote before, it was deleted by some one but i think this may be important things yo know about this company before you sign up. They will steal from you, they will close your account, they will never answer your call or email, their customer service just does not exist. They owe us $21,000+ and wont even try to resolve it. Beware!

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kamm cannon
GB

Been using Bestpass for about two years… Been using Bestpass for about two years and it there is nothing bad you can say about him Mr. Customer Service is top-notch they answer their felt quickly when you need something and you never on hold, for that matter you really don’t need to call them anyway. They take care of everything with free pass waystation bypass it’s all simple and easy and cost-effective

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Barb Z
GB

Excellent customer service Best Pass has been wonderful to work with. When we need assistance they are right there to answer/help with any issue. Their customer service is very polite and patient with all questions. Very professional and helpful.

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