Brad S.
GBBestpass Customer Service is Second to None I work with multiple tolling partners, and in my experience, Bestpass has always had the best service. They take the time to understand the question and answer it thoughtfully; no generic replies or responses that only half answer the question. After they close each customer service case, they send a survey, and I've never answered anything less than a perfect 10. It would be great if all companies were like this.
Don Ferus
GBBESTPASS is Greatly Useful I find BESTPASS to be greatly useful since I am a OTR O/O Flatbed Operator that runs all 48 States. I've had BESTPASS for approx. almost a year without any issues.
kamm cannon
GBBeen using Bestpass for about two years… Been using Bestpass for about two years and it there is nothing bad you can say about him Mr. Customer Service is top-notch they answer their felt quickly when you need something and you never on hold, for that matter you really don’t need to call them anyway. They take care of everything with free pass waystation bypass it’s all simple and easy and cost-effective
Carmina Pinto
GBTransporters devices are always working… Transporters devices are always working and make practical to pass through weight stations and Tolls. The online portal is very clear and helpful. I got a statement balance from Maryland that for some reason the cameras do not recognize my trailer and was charging me a penalty but talking to customer service about this issue not only solve the situation but talk in my favor with Transportation Maryland department to take away fee and also to not pay toll, which I did not expected!! I also like that I can see all trucks transactions/tolls/ over the country with accuracy.
Shemekia CoJo Logistics
GBGreat customer service...only issue is… Great customer service...only issue is I wish it was a one stop shop for the weigh station pass and toll pass. Going through different agents from different departments brings confusion.