Bestpass

500 New Karner Rd, 12205, Albany, United States
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3.90
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

5.00%

1

20.00%
About Bestpass

Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all shapes and sizes. We offer coast-to-coast toll coverage all under one account, giving you one bill and one point of contact for all your tolling needs. We also offer regional coverage. We have you covered wherever you travel. One of our tolling specialist can help you select the right toll passes for your fleet. We offer several transponders with different coverage options to help you uncover discounts. We also help fleets minimize time spent creating and processing expense reports on toll, citations, and violations with our Bestpass portal for fleets. The Bestpass portal gives you access to on-demand reporting for your fleet's toll charges by vehicle and helps you understand your bill. It's equipped with advanced analytics and business intelligence, which deliver insights into what routes are costing you the most. You can also set usage alerts to flag unauthorized use.

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Teresa
GB

No standing in line for us! We love using Bestpass and not having to stand in line on any of the toll roads. If definitely beats having to stress about having the right amount of cash on hand. We recently noted a problem and promptly called their customer service where we were informed that OHio and Indiana were upgrading their systems and the problem we had was their problem and not ours. I’m very thankful for this service!

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GIG Invest Inc
GB

I don't know how this company still exist I don't know how this company working. They have 3 employees in the office and every time if I call - people are either "On lunch" or "In the meeting". When requesting call back lady politely collects all the info but then no one calls you back. Ever. That is a worst customer service you can get. James! I'm still waiting for a phone call.

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Don Ferus
GB

BESTPASS is Greatly Useful I find BESTPASS to be greatly useful since I am a OTR O/O Flatbed Operator that runs all 48 States. I've had BESTPASS for approx. almost a year without any issues.

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Kamil Piskor
GB

Be very careful with these crooks Be very careful with these crooks, they will charge you for a tolls that you never passed, and then blame someone at your company that it is your fault because someone stole a device and used it on your account! They owe us $7,000 and won't even respond to emails or phone calls!!!

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Barb Z
GB

Excellent customer service Best Pass has been wonderful to work with. When we need assistance they are right there to answer/help with any issue. Their customer service is very polite and patient with all questions. Very professional and helpful.

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