Incredibly Easy I called in to set up Internet for my home last month and was pleasantly surprised how easy it was to get it all figured out. The sales rep was extremely helpful and knowledgable when it came to finding the package that was just right for me. I was a bit disappointed that the service took so long to get turned on...it is 2015 after all. But I haven't had any issues since!

Fast!!!!! My previous internet provider was not cutting it. I game all the time. And I would constantly lag and respawn. Well I switched to centurylink Internet and that hasn't been a problem since. Blazing fast speeds.

Good internet and great service The sales agent that I spoke with was very helpful and thorough. My service was set up quickly and my internet has been great so far.

Absolutely the worst customer service. We were having problems with our Wi-Fi at our cabin and were advised by Centurylink that it was in our lines and we needed to have someone come out to check it out. We made an appt. for Thurs., June 9. We live more than 3 hours from our cabin, so we took off work and went up early on Thurs. to meet the service tech. Waited until 6:30 pm and then called and were told that our service was still "open" and if the tech didn't show up that night he would be there the next morn. By noon, no tech and no call so we called and were lied to numerous times, from being told the problem was underground (lines are above ground), to that they had been out and checked the lines that day (we were out on the porch all day, couldn't have happened), transferred to a "supervisor" who, when we finally asked if he was really a supervisor we were told no. Then they advised us we would have to reschedule for the next Thursday, which would mean we would have to take off work again and drive up to wait and would they even show up then??? Then we were told they would be by the very next day, Saturday. Waited, waited, called and were told there were two orders ahead of us and they would be there. Never showed up, no call, called and talked with someone who actually seemed to try to help, was told they would be there at 4:00, no show and no call, the "helpful" person called us back at 6:30 to check to see if they had shown up and when advised they hadn't, she hung up on us. During all this time we were lied to, hung up on numerous times, apologized to, etc., but we still don't have service, still haven't heard what we need to do about it or when this might get resolved. Absolutely the worst customer service I have ever encountered!!!

On and Off I've had CenturyLink for a few years now. I experience daily interruptions of service. The 10Mbs I signed for, well, I'm still waiting to hit that speed. The best I've ever gotten was 8Mbs. If it weren't for the fact that they are the "only business in town" I would have dumped them a long time ago.