Wes Savage
GBQuick and easy to set up! Website was easy to navigate and sales person was kind and fun to work with.
Michael Hegedus
GBOn and Off I've had CenturyLink for a few years now. I experience daily interruptions of service. The 10Mbs I signed for, well, I'm still waiting to hit that speed. The best I've ever gotten was 8Mbs. If it weren't for the fact that they are the "only business in town" I would have dumped them a long time ago.
Adam Calhoun
GBexcellent service I have had centurylink for the past 2 years and the company is great. When my bill was raised after the first year of service, customer service worked the bill back down. If I have any problems they try their best to fix the issue.
Efrain Romero Bustos customer
GBSell sell and no good results and bank information and then what happens when data breach happens? Just I like has experience with other companies in the past. I want to order fiber quantum internet? I checked on line the have a package $50.00 but is only automatic payment? They won’t accept or send paper bills anymore? Just very traditional my self why because they want your bank account routing number! So you can get stuck? And then while I am waiting for them to decide if I can get paper bill? They have promotions only for one time only cable? Really I don’t care about your cable why can you do what I am asking ? And the promotion of the cable is amazing really? That is how usually a bad company in headache are all about? And told the employe yes you do offer services on my building? But not still want to get my email address and all my personal information? Ridiculous! Get to point and now that see the bad and goo review here on you company ? I guess I have to look for a different company .
Brad
GBWhat a joke. Due to an horrendous oligopoly that internet service providers have, CenturyLink is our only option. We pay for 50mbps. Not once on a speed test did I achieve over 35mbps on a directly wired device. We called their customer "service" and were informed it was due to our non-CenturyLink-issued router. Okay, we'll believe you. Buy the new router, and did not experience any chance except for less consistent speeds, more "dead" periods, and random expensive charges for items we did not want. So, we call again and complain about our lack of speed, lack of internet at times, and our excessive charges. Hours of waiting, an expensive visit from one of their flakey service guys, and we still have the same problems. Don't even think about calling them if you want to wait less than 2 hours. We were once put on hold for upwards of 4 hours, which went into their closing time, so we were promptly hung-up on. It's just a sham. There is no competition, so this (profanity) company gets away with absolutely shoddy service at high profits. Overall, this company has high prices, NO customer service, unreliable speeds to a point it should be criminal, and FAKE REVIEWS! Check out all the 4-5 star reviews they have and take a look at the date. Notice they're all the same? Notice how they're all vague, and could be about any product? They spent their consumer's money to buy fake reviewers! What an absolute joke! This should be illegal.