I'm about to reach 18 years of having… I'm about to reach 18 years of having services with KnownHost. I think that says it all. Voy a cumplir 18 años teniendo servicios con Knownhost. Creo que eso lo dice todo.

Runaway and do not look back try Nestify at least they listen So this company bought out Host Asset, which offered unlimited sites and great service. So when I was moved to Knownhost I was updating some sites and noticed that there was somethings that were not updating, after some research I found that I had to reinstall the site, well, that is when the scam was revealled. Because I signed up with HostAsset, and had unlimited, Knownhost refused to honor the agreement, while I could fight it, it is not worth it. Especially due to the slow hosting and bad customer service. Also, if you site is hacked due to their lack of security bad luck, you are on your own. They will block you access and then play games. Also, the abuse supervisor really needs to change the name, even tho he deserves abuse, they need to change it to something like the caring supervisor, even though that would be an oxymoron.

Worst hosting experience ever. Worst hosting experience ever. My sites were constantly being hacked as compared to similar sites on a different host (based in Australia) that never seemed to be attacked. Their so called customer service consists of lots of cut and paste emails mainly. They had the audacity to take my site down on a Friday evening due to what they termed a phishing risk - had they checked they would have seen that I have removed the infected files. Because their "abuse team" only work bank hours - monday to friday, 9am-5pm - it meant my site was down the entire weekend. My client was having melt downs. Pleas to the "support team" were ignored - in fact they seemed to revel in the power they had over me. A really horrible, awful experience dealing with these guys. Totally unprofessional. I couldnt advise more strongly to look elsewhere. Yes they are cheap and like most things in life, you absolutely get what you pay for.

Great and fast support No the cheapest, but still decent value, and the support is excellent. What makes them stand out is their support. The support team on their managed plans reply in phenomenal time and every time they seem incredibly knowledgeable and willing to help. I've been very satisfied with the resolution and communication of all the support tickets I've had over the last couple of years. Keep it up folks!

Bad support -