Huang Ji Hui
ROVPS with a peace of mind Have been using their services for a bit over a year now with not even one complaint. No downtime, support is excellent and 24/7. Before I found these guys, I used 3 other VPS providers. Some had excess downtimes and some lacked the support I needed. Knownhost are really an elite company. I can sit back a relax knowing my websites are in good hands.
Frank
GBGreat and fast support No the cheapest, but still decent value, and the support is excellent. What makes them stand out is their support. The support team on their managed plans reply in phenomenal time and every time they seem incredibly knowledgeable and willing to help. I've been very satisfied with the resolution and communication of all the support tickets I've had over the last couple of years. Keep it up folks!
Nathan Elliott
GB5.5 years of service, couldn't be happier After 5.5 years, we couldn't be happier. Primo managed service and top notch support staff. Ticket responses come in within minutes and the staff often goes above and beyond. Over that timeframe we've submitted a few hundred tickets ranging from minor (help installing an extension) to major (critical service down) and each was resolved timely and professionally. A few years ago we had an issue with an older PHP site that had malware maliciously installed. They were alerted to it, locked down the account, notified us, and even went to the extent of identifying how it was installed (unpatched, known problematic PHP library). After cleaning up the files and removing the unneeded library, the site was back up and running quickly. Knownhost also has an extremely helpful Discord server with management and support staff always available. Tickets are best if there's an active problem but I've picked the brains of the staff in Discord countless times when I've got a question or concern. I'm not sure how we got by before Knownhost.
Pedro Alvarez
ESOver the last 15 years Over the last 15 years, I have worked with 4 different companies for my own VPS hosting. Apart from the first two that I left because it was to expensive, I was really unlucky with the third one. Then I found Knownhost, The support is simply NUMBER 1, so far, after almost 2 years I do not have had any support question answered in a time over 10min. So happy with them that I even recommend them to one of my clients, which I normally never do in case of a bad experience. But the client is today as happy with the quality and service that I am.
José René Barnéond
GT5 year review, still superb We’ve been with these guys since around 2017, had to move because the company where we hosted for acquired and the new support want great (we were used to great, not good) Since then we’ve really tested their support and I can with all honesty say it as been SUPERB 99% of the time, the other 1% was just good hehe. We’ve now grown quite a bit and their friendly staff has definitely played a roll in that, from the guys at billing to the very CTO they’re always ready to help and provide an awesome service. Our site is webfica and we’ve even added a powered by knownhost on our footer.