Look elsewhere About a month ago, complete outage at their data center in Seattle left many of us customers down for a day. There was no backup plan or process so to speak. They had to restore things manually. And even then things went wrong - it didn't help that the admins were in the forums being antagonistic about people's responses. Then today in the middle of the work day, our server goes offline. Email, domain... etc. Notify tech support and they inform me that they were moving the VPS between nodes and that there would be a period of downtime. Were we notified? No. Could they have done such a move after hours? Probably. Complete joke and a train wreck of a company.

First class service and no nonsense I have been with Knownhost for a couple of years only after trying 3 other US based companies. I am always amazed at their quick and efficient 24/7 support. Their prices are also extremely competitive. If you think you can save a few bucks by being on a shared cloud server think again as being on Knownhost's VPS is the way forward. Shared hosting have so many tricks to get you to pay more or a forced upgrade. Don't be fooled. Thank you to the Knownhost team!

Fantastic Servers, Affordable and First Class support I have been using various web hosting companies since 2007. Knownhost is among the ones I have used and still using ,and I can wholeheartedly recommend them . --Support is First Class --Price is affordable- --Uptime is excellent. infact they even display their live(real time) statistic on their website for you to see. ---server response time in various location is super and is within the industry standard. All websites technical problems have always been resolved within minutes, and i was always updated whilst they resolve them. If you are looking for a web hosting company-read my honest reviews and make a wise decision Trustpilot,this is a customer review ,and I can supply receipts and other records to support my review.

Worst experience they can scam you I was using their services since 2019, their renewal rates were increased and they pushed me to use upgraded reseller package. I decided to move my files from their server and then happened the WORST thing, They told me on chat that i would be able to move my files till Tuesday, They suddenly suspended my services and asked me to pay 20 Usd in order to access my WHM for 2 minutes to download the backup. I had long discussion with their support team and they were just forcing me to pay money.. My website was down for 4 hours just to wait for their support to respond.Their support team is poor and they can Scam you. I have left 4 Usd in their so called in house credit that they overcharged, just to show how faulty their system is. Stay away and choose a better Web host...!!

Trigger happy hosting provider Trigger happy hosting provider. They terminated my service because of "Network Abuse" which is a vague term that a bunch of inexperienced Sys Admins use when they see a spike in TCP connections in Nagios or whatever monitoring tool they use. They didn't bother to communicate with me what i was using the service for, just pulled the trigger right away. Obviously a bunch of Junior personnel working at this company. Stay away. EDIT: The illegal activities they mention in the reply are running an app i wrote to verify email addresses on their VPS. It literally just connects to a SMTP server and issues the VRFY command for a given email address which is not ILLEGAL in any way. Now even gaslighting Trustpilot reviews, how low can you go?