Customer 3 Years I'm seriously impressed by Knownhost. I have their VPS2 product get a pay ahead discount so that knocks the cost down even more. Their pricing is on par with other hosts out there but their uptime is the impressive part. I literally question the monitoring service when I get an alert because it's usually one ping that failed and when I go to my site(s) on my phone they work. I'm actually considering rewriting the api for an app I created from ASP.NET WebAPI to NodeJS just so I can host my app with Knownhost... I have my app with Microsoft Azure and their product is about 3 times as much and way slower. It would be about a 400 hour ordeal to rewrite the entire backend, still it's being considered.

Great and fast support No the cheapest, but still decent value, and the support is excellent. What makes them stand out is their support. The support team on their managed plans reply in phenomenal time and every time they seem incredibly knowledgeable and willing to help. I've been very satisfied with the resolution and communication of all the support tickets I've had over the last couple of years. Keep it up folks!

I've been using this company for my… I've been using this company for my hosting for about 8 years and although I usually have performance issues that's probably more related with the complexity of Wordpress. Features, price, support are great and I am very happy with them.

5 year review, still superb We’ve been with these guys since around 2017, had to move because the company where we hosted for acquired and the new support want great (we were used to great, not good) Since then we’ve really tested their support and I can with all honesty say it as been SUPERB 99% of the time, the other 1% was just good hehe. We’ve now grown quite a bit and their friendly staff has definitely played a roll in that, from the guys at billing to the very CTO they’re always ready to help and provide an awesome service. Our site is webfica and we’ve even added a powered by knownhost on our footer.

Trigger happy hosting provider Trigger happy hosting provider. They terminated my service because of "Network Abuse" which is a vague term that a bunch of inexperienced Sys Admins use when they see a spike in TCP connections in Nagios or whatever monitoring tool they use. They didn't bother to communicate with me what i was using the service for, just pulled the trigger right away. Obviously a bunch of Junior personnel working at this company. Stay away. EDIT: The illegal activities they mention in the reply are running an app i wrote to verify email addresses on their VPS. It literally just connects to a SMTP server and issues the VRFY command for a given email address which is not ILLEGAL in any way. Now even gaslighting Trustpilot reviews, how low can you go?