I've been using this company for my… I've been using this company for my hosting for about 8 years and although I usually have performance issues that's probably more related with the complexity of Wordpress. Features, price, support are great and I am very happy with them.

Bad support -

Fantastic Servers, Affordable and First Class support I have been using various web hosting companies since 2007. Knownhost is among the ones I have used and still using ,and I can wholeheartedly recommend them . --Support is First Class --Price is affordable- --Uptime is excellent. infact they even display their live(real time) statistic on their website for you to see. ---server response time in various location is super and is within the industry standard. All websites technical problems have always been resolved within minutes, and i was always updated whilst they resolve them. If you are looking for a web hosting company-read my honest reviews and make a wise decision Trustpilot,this is a customer review ,and I can supply receipts and other records to support my review.

Trigger happy hosting provider Trigger happy hosting provider. They terminated my service because of "Network Abuse" which is a vague term that a bunch of inexperienced Sys Admins use when they see a spike in TCP connections in Nagios or whatever monitoring tool they use. They didn't bother to communicate with me what i was using the service for, just pulled the trigger right away. Obviously a bunch of Junior personnel working at this company. Stay away. EDIT: The illegal activities they mention in the reply are running an app i wrote to verify email addresses on their VPS. It literally just connects to a SMTP server and issues the VRFY command for a given email address which is not ILLEGAL in any way. Now even gaslighting Trustpilot reviews, how low can you go?

First class service and no nonsense I have been with Knownhost for a couple of years only after trying 3 other US based companies. I am always amazed at their quick and efficient 24/7 support. Their prices are also extremely competitive. If you think you can save a few bucks by being on a shared cloud server think again as being on Knownhost's VPS is the way forward. Shared hosting have so many tricks to get you to pay more or a forced upgrade. Don't be fooled. Thank you to the Knownhost team!