Great Value Cin7 Core is great value for money. A reliable cloud system that effectively manages the day to day of our operations. It's incredibly user friendly and I would recommend for small businesses.

Terrible Support!!! Terrible Support!!! I have been using the platform for one year now. The platform is pretty good, although some really basic features have not been thought through. I was sold on the fact that they had really good after-sales service, and sure you get to chat but the people on the other end don't know what they are doing and just answer questions with irrelevant information. The only way you get support is by paying $$$$ for a Cin 7 expert. The B2B Portal is really clunky and unadaptable. CIN 7 you really need to offer Phone support and have staff that actually know what they are talking about.

Review The system is all online so can be accessed anywhere in the world whenever you need it which we love! It also has a really great set of standard APIs you can use for all the main integrations online businesses need. We find the reporting side is quite limited but we know that Cin 7 works on improvements so we have provided feedback to them which we hope they will use to improve the system in the future.

Cin7 Core Review Stone The Crows has recently transitioned from our ageing legacy ERP to Cin7 Core. It's a huge step forward for us! With Cin7 being cloud-based, we are now freed-up from having to maintain on-premises hardware and systems, with all the maintenance, hardware and backup issues that brings. Cloud-based also means access from anywhere via a browser, so no more local software installations to maintain for our users. The user experience is generally very good. It is intuitive and has a logical flow to it. Best of all it is very flexible and forgiving, allowing multiple levels of "undo" as needed. It comes with various integration options which have been very useful to us, such as the Shopify integration which we use for our primary sales website. It also integrates with finance platforms, such as Xero which we have also just switched to. Additionally we have subscribed to the API which is also proving very useful for our reporting and additional integration needs. There are some rough edges, inevitably, and some things which I think could do with improvement. Reporting is one such area. And stock adjustments are difficult because of the distinction at the application level between "zero stock" and "non zero stock" - I feel this is something that an end user should not have to be concerned with. Also, having the customer name as a unique identifier instead of an account code seems like a strange choice. However, it does pretty much everything that we need, with a few additional niceties as well. Plus there are regular software updates, so who knows what the future will bring!

Cin7 Core Assembly / Allocating Of Components Not Working for 7 Days (So far) Cin7 Core is an inventory management system, and a rather pricy one at that. Since 7 days ago we have been unable to manufacture and control our components quantities because there is a fault in Cin7 Core which does not allocate the components when an assembly is done. To make matters worse, support is included in the fee we pay, but support has gone dark. So for 7 days we have been unable to manufacture and keep track of the components used. 7 days is 25% of a month and that's substantial down time, not to mention going out of stock of SKUs and the consequential losses.