Julian Lomax
GBGreat ERP for SMBs Have used Cin7 Core (previously Dear) since I began in my role in Supply Chain. Really good system managing a complex business linking with many different WMS systems and accounting software etc. The best aspect however is the support function, great account management and IT support helping to quickly solve any issues that arise.
Sarah Williams
GBCin7 Core works as a reliable and… Cin7 Core works as a reliable and trustworthy support. It handles the integrations with ease and a very happy customer for over 6 years..
James Russell
GBA great upgrade from desktop ERP systems The system has enabled us to transfer to a cloud based ERP freeing users from their desks and helping communication throughout the business. The system has been adopted quickly by our team and with its easy visual reporting enables us to track the stages of each order. Would recommend to other manufacturers without hesitation.
Toby Farrand
GBCin7 Core Review Stone The Crows has recently transitioned from our ageing legacy ERP to Cin7 Core. It's a huge step forward for us! With Cin7 being cloud-based, we are now freed-up from having to maintain on-premises hardware and systems, with all the maintenance, hardware and backup issues that brings. Cloud-based also means access from anywhere via a browser, so no more local software installations to maintain for our users. The user experience is generally very good. It is intuitive and has a logical flow to it. Best of all it is very flexible and forgiving, allowing multiple levels of "undo" as needed. It comes with various integration options which have been very useful to us, such as the Shopify integration which we use for our primary sales website. It also integrates with finance platforms, such as Xero which we have also just switched to. Additionally we have subscribed to the API which is also proving very useful for our reporting and additional integration needs. There are some rough edges, inevitably, and some things which I think could do with improvement. Reporting is one such area. And stock adjustments are difficult because of the distinction at the application level between "zero stock" and "non zero stock" - I feel this is something that an end user should not have to be concerned with. Also, having the customer name as a unique identifier instead of an account code seems like a strange choice. However, it does pretty much everything that we need, with a few additional niceties as well. Plus there are regular software updates, so who knows what the future will bring!
Simone
ZACin7 Core Assembly / Allocating Of Components Not Working for 7 Days (So far) Cin7 Core is an inventory management system, and a rather pricy one at that. Since 7 days ago we have been unable to manufacture and control our components quantities because there is a fault in Cin7 Core which does not allocate the components when an assembly is done. To make matters worse, support is included in the fee we pay, but support has gone dark. So for 7 days we have been unable to manufacture and keep track of the components used. 7 days is 25% of a month and that's substantial down time, not to mention going out of stock of SKUs and the consequential losses.